Release Notes

5 Cognitive Automation
• Approach these initiatives with the full understanding that data and existing process is the elemental
resource to success. Your data’s cleanliness, maintenance, ongoing capture, and retention is going to
necessitate the adoption of enhanced business processes.
• Plan for useful and valuable improvements along the project path. As your target project comes online,
and improvements to your existing practices come to be realized, these achievements should be
advertised, and continually built upon to capture emergent enhancements to adjacent tasks or end-users.
• Ensure that leaders in the organization understand the cost-benefit of any AI-inspired solution. Manage
their expectations along the journey given the challenges described above.