Dell™ Inspiron™ 6400/E1505 Owner’s Manual Model PP20L w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see "Glossary" on page 169.
Contents Finding Information 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . Determining Your Computer’s Configuration Front View 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Right Side View 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 . . . . . . . . . . . . . . . . . . . . . .
3 Using the Display. Adjusting Brightness . 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Switching the Video Image . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Setting Display Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Using the Keyboard and Touch Pad . Numeric Keypad . . . . . . . . . . . . . . . . 35 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Using Multimedia Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Copying CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 47 47 Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Adjusting the Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 How to Copy a CD or DVD.
8 Setting Up a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . Physically Connecting to a Network or Broadband Modem Network Setup Wizard . . . . . . . . . . . 69 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Wireless Local Area Network (WLAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Mobile Broadband or Wireless Wide Area Network (WWAN) . . . . . . . . . 74 What You Need to Establish a Mobile Broadband Network Connection . . . . . . . . . . . .
E-Mail, Modem, and Internet Problems . Error Messages . . . . . . . . . . . . . . . . . . . . 84 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 ExpressCard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IEEE 1394 Device Problems Keyboard Problems 89 . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 External Keyboard problems Unexpected characters . . . . . . . . . . . . . . . . .
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What Is a Driver? . . . . . . . . Identifying Drivers . . . . . . . Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resolving Software and Hardware Incompatibilities Restoring Your Operating System 102 . . . . . . . . . . . . . . . . . . . . . . . 102 . . . . . . . . . . . . . 103 104 106 . . . . . . .
12 Dell™ QuickSet Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 . . . . . . . . . . . . . . . . . . . . . . . . . . 131 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 13 Traveling With Your Computer . Identifying Your Computer . Packing the Computer Travel Tips 129 Traveling by Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glossary Index . 10 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • Drivers and Utilities CD (also known as ResourceCD) NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer.
What Are You Looking For? Find It Here • How to set up my computer Setup Diagram • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft® Windows® License These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips; articles Dell Support Website — support.dell.com from technicians; online courses; and frequently asked NOTE: Select your region to view the appropriate support questions site.
What Are You Looking For? Find It Here • How to reinstall my operating system Operating System CD NOTE: The Operating System CD is optional and may not ship with your computer. The operating system is already installed on your computer. To reinstall your operating system, use one of the following methods: • Microsoft Windows System Restore — Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files.
About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Access the Microsoft®Windows® Help and Support Center. For instructions, see "Windows Help and Support Center" on page 13. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems.
Front View 1 12 2 3 11 4 10 9 5 8 6 7 1 display latch release 5 touch pad 9 keyboard 2 display 6 media control buttons 10 Dell MediaDirect™ button 3 power button 7 speakers (2) 11 keyboard and wireless status lights 4 device status lights 8 touch pad buttons 12 display latches (2) DISPLAY LATCH RELEASE DISPLAY 16 — Press to release the display latches and open the display. — For more information about your display, see "Using the Display" on page 33.
POWER BUTTON Press the power button to turn on the computer or to enter or exit a power management mode. See "Power Management Modes" on page 41. DEVICE STATUS LIGHTS Turns on when you turn on the computer, and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks to indicate battery charge status.
TOUCH PAD — Provides the functionality of a mouse. Silk screening on the touch pad indicates scrolling capabilities. MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback. Mute the sound. Turn the volume down. Turn the volume up. Play or pause. Play the previous track. Play the next track. Stop. SPEAKERS — To adjust the volume of the integrated speakers, press the media control buttons or speaker-volume keyboard shortcuts. For more information, see "Speaker Functions" on page 36.
KEYBOARD AND WIRELESS STATUS LIGHTS The green lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. A Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled. Turns on when wireless networking is enabled. To enable or disable wireless networking, press . Turns on when a card with Bluetooth® wireless technology is enabled.
Left Side View 1 2 3 1 air vent 3 optical drive bay 2 security cable slot 4 optical-drive-tray eject button 4 CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. A I R V E N T — The computer uses fans to create airflow through the vents, which prevents the computer from overheating.
OPTICAL DRIVE BAY — You can install devices such as a DVD drive or other optical drive in the optical drive bay. For more information, see "Optical Drive" on page 111. OPTICAL-DRIVE-TRAY EJECT BUTTON — Press this button to eject a CD or DVD from the optical drive. Right Side View 1 2 3 4 5 6 1 hard drive 3 5-in-1 media memory card reader 5 USB connectors (2) 2 ExpressCard slot 4 audio connectors (2) 6 IEEE 1394 connector H A R D D R I V E — Stores software and data.
AUDIO CONNECTORS Attach headphones or speakers to the Attach a microphone to the connector. connector. USB CONNECTORS Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive directly to a USB connector using the optional floppydrive cable. IEEE 1394 C O N N E C T O R — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras.
A C A D A P T E R C O N N E C T O R — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
Bottom View 1 2 3 4 5 7 6 1 battery charge gauge 4 battery 2 optical-drive locking screw 5 hard drive 3 battery-bay latch release 6 modem/memory module cover BATTERY CHARGE GAUGE 7 fan — Provides information on the battery charge status. See "Checking the Battery Charge" on page 40. OPTICAL-DRIVE LOCKING SCREW — Secures the optical drive in the optical drive bay. For more information, see "Optical Drive" on page 111.
Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: • Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections.
• If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next. If you selected Set up my connection manually, continue to step 6. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP.
Prepare the New Computer for the File Transfer 1 Start the Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time.
Create a Wizard Disk 1 Click the Start button. 2 Click Files and Settings Transfer Wizard. 3 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 4 On the Which computer is this? screen, click New Computer and click Next. 5 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive: and click Next. 6 Insert the removable media, such as a writable CD, and click OK.
Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. For technical assistance, refer to the printer owner's manual or contact the printer manufacturer.
1 3 2 1 USB connector on computer 2 USB printer cable 3 connector on printer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer.
NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection.
Setting Up Your Computer
Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device.
3 Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display. 4 Try different settings for Color quality and Screen resolution. NOTE: As the resolution increases, icons and text appear smaller on the screen.
Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, press and the desired key after enabling the keypad. • To enable the keypad, press . The • To disable the keypad, press again. 9 light indicates that the keypad is active.
Key Combinations System Functions Opens the Task Manager window. Display Functions Displays icons representing all currently available display options (for example, display only, external monitor or projector only, both display and projector, and so on). Highlight the desired icon to switch the display to that option. and up-arrow key Increases brightness on the integrated display only (not on an external monitor).
Microsoft® Windows® Logo Key Functions Windows logo key and Minimizes all open windows. Windows logo key and Restores all minimized windows. This command functions as a toggle to restore (maximize) all windows previously minimized with the use of the Windows logo key and key combination. Windows logo key and Runs Windows Explorer. Windows logo key and Opens the Run dialog box. Windows logo key and Opens the Search Results dialog box.
Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. 1 2 1 touch pad • To move the cursor, lightly slide your finger over the touch pad. • To select an object, position the cursor on the object and lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button.
Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the battery installed at all times. One battery is supplied as standard equipment in the battery bay.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide. CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children.
Check the Battery Health NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described below or by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help. To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds.
To enter standby mode: • Click the Start button, click Turn off computer, and then click Stand by. or • Depending on how you set the power management options on the Advanced tab (see "Configuring Power Management Settings" on page 43) in the Power Options Properties window, use one of the following methods: – Press the power button. – Close the display. – Press . To exit standby mode, press the power button or open the display depending on how you set the options on the Advanced tab.
Configuring Power Management Settings You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure the power management settings on your computer. • To access the QuickSet Power Management Wizard, double-click the icon in the taskbar. For more information about QuickSet, click the Help button in the Power Management Wizard. • To access the Power Options Properties window, click the Start button→ Control Panel→ Performance and Maintenance→ Power Options.
To remove the battery: 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off or suspended in a power management mode. 3 Slide and hold the battery-bay latch release on the bottom of the computer, and then lift the battery from the bay. 2 1 1 battery-bay latch release 2 battery To replace the battery, follow the removal procedure in reverse order.
Using Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD/DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press the eject button on the front of the drive. 2 Pull out the tray. 3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle.
To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available). Copying CDs and DVDs NOTE: Ensure that you observe all copyright laws when creating CDs or DVDs. This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive.
Using Blank CDs and DVDs CD-RW drives can write to CD recording media only (including high-speed CD-RW media) while DVD-writable drives can write to both CD and DVD recording media. Use blank CD-Rs to record music or permanently store data files. After the maximum storage capacity of a CD-R is reached, you cannot write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs if you plan to erase, rewrite, or update information on the CD later.
• Commercially available DVD players used in home theater systems may not support all available DVD formats. For a list of formats supported by your DVD player, see the documentation provided with your DVD player or contact the manufacturer. • Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of blank space to finalize the recording.
Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties. 1 Click Start→ Control Panel→ Appearance and Themes. 2 Under Pick a task..., click Change the screen resolution. 3 Under Screen resolution, click and drag the bar to reduce the resolution setting. 4 In the drop-down menu under Color quality, click Medium (16 bit)→ OK.
1 1 Dell MediaDirect button Dell MediaDirect and Dell Media Experience Help The Dell media application on your computer provides help information. When you launch the media application, click on the desktop icon for additional help. Connecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your computer to a TV or other audio device may not be included with your computer. Cables and TV/digital audio adapter cables are available for purchase from Dell.
2 1 3 4 5 1 S-video TV-out connector 2 composite video adapter 4 composite video-output connector 5 S-video connector 1 3 S/PDIF digital audio connector 2 3 4 5 6 1 S-video TV-out connector 2 component video adapter 3 S/PDIF digital audio connector 4 Pr (red) component videooutput connector 5 Pb (blue) component videooutput connector 6 Y (green) component videooutput connector If you want to connect your computer to a TV or audio device, it is recommended that you connect video an
S-Video and Standard Audio 1 2 1 audio connector 2 S-video TV-out connector 1 2 1 standard S-video cable 2 standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio.
S-Video and S/PDIF Digital Audio 1 1 S-video TV-out connector 2 2 composite video adapter 1 2 3 1 composite video adapter 2 S-video cable 3 S/PDIF digital audio cable 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter.
1 1 composite video adapter 2 2 S-video cable 4 Plug the other end of the S-video cable into the S-video input connector on the TV. 5 Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video adapter cable. 1 1 composite video adapter 2 2 S/PDIF digital audio cable 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device.
Composite Video and Standard Audio 1 2 1 audio input connector 3 2 S-video TV-out connector 3 composite video adapter 1 2 3 1 composite video adapter 2 composite video cable 3 standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video-output connector on the composite video adapter.
1 2 1 composite video adapter 2 composite video cable 4 Plug the other end of the composite video cable into the composite video-input connector on the TV. 5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.
1 2 3 1 composite video adapter 2 composite video cable 3 standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.
6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 63 to ensure that the computer recognizes and works properly with the TV.
1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.
Component Video and S/PDIF Digital Audio 1 1 S-video TV-out connector 2 2 component video adapter 1 2 3 1 60 component video adapter Using Multimedia 2 component video cable 3 standard audio cable
1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.
COMMENT Enabling S/PDIF Digital Audio If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Click Start, point to All Programs, and click PowerDVD to launch the Cyberlink PowerDVD application. 2 Insert a DVD into the DVD drive. If the DVD begins playing, click the stop button. 3 Click the Settings option. 4 Click the DVD option. 5 Click the DVD Audio Setting icon.
6 Click the arrows beside the Speaker Configuration setting to scroll through the options, and select the Headphones option. 7 Click the arrows beside the Audio listening mode setting to scroll through the options, and select the CL Headphone option. 8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the main menu screen.
Using Multimedia
Using Cards ExpressCards ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including wireless wide area network [WWAN] communications), multimedia, and security features to your computer. See "Specifications" on page 155 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device. ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot.
1 1 ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
2 1 1 release button 2 ExpressCard Media Memory Cards The 5-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card. NOTE: A media memory card is not a bootable device.
Media memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a media memory card: 1 Hold the card with the top side of the card facing up.
Setting Up a Network Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network that is not wireless, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable connector until it clicks into place, and then gently pull the cable to ensure that it is securely attached.
Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for creating a network.
Start Button and Connect To Option 1 Click the Start button. 2 Point to Connect To, and then click Show all connections. If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties. The Wireless Network Connection Properties window appears.
9 Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router. 10 Ensure that no network or USB cables, other than the network cable connecting the modem and the wireless router, are connected to the broadband modem. NOTE: Restart your wireless equipment in the order described below to prevent a potential connection failure. 11 Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize.
Determining the Wireless Network Device Manager Depending on the software installed on your computer, different wireless configuration utilities may manage your network devices: • Your wireless network card’s configuration utility • The Windows XP operating system To determine which wireless configuration utility is managing your wireless network card: 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click Network Connections.
Enabling/Disabling the Wireless Network Card NOTE: If you are unable to connect to a wireless network, ensure that you have all the components for establishing a WLAN (see "What You Need to Establish a WLAN Connection" on page 70), and then verify that your wireless network card is enabled by pressing . You can turn your computer’s wireless networking function on and off by pressing the key combination. If the wireless networking function is turned on, press to disable it.
• The Dell Mobile Broadband Card Utility (already installed on your computer if you purchased the card when you purchased your computer, or on the CD that accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions.
Setting Up a Network
Securing Your Computer Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer. Passwords Passwords prevent unauthorized access to your computer.
• Do not share your password with other people. • Ensure that people are not watching you when you type your password. NOTICE: Passwords provide a high level of security for data in your computer or hard drive. However, they are not foolproof. If you require more security, obtain and use additional forms of protection, such as smart cards, data encryption programs, or PC Cards (or Mini-Cards) with encryption features. To add or change passwords, access User Accounts from the Control Panel.
Solving Problems Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 91 and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell computers.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any questions that appear. • If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press ; to continue to the next test, press ; to retest the component that failed, press .
Option Function Extended Test Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically. Custom Test Tests a specific device. You can customize the tests you want to run. Symptom Tree Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having. 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem.
4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5 When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from the Start button.
Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. RUN CHECK DISK — 1 Click the Start button and click My Computer.
• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one. R U N T H E M O D E M H E L P E R D I A G N O S T I C S — Click the Start button, point to Programs and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems.
C A C H E D I S A B L E D D U E T O F A I L U R E — The primary cache internal to the microprocessor has failed. Contact Dell. See "Contacting Dell" on page 133. C D D R I V E C O N T R O L L E R F A I L U R E — The CD drive does not respond to commands from the computer. See "Drive Problems" on page 83. D A T A E R R O R — The hard drive cannot read the data. See "Drive Problems" on page 83. D E C R E A S I N G A V A I L A B L E M E M O R Y — One or more memory modules may be faulty or improperly seated.
H A R D - D I S K D R I V E R E A D F A I L U R E — The hard drive may be defective. Shut down the computer, remove the hard drive (see "Hard Drive" on page 112), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see page 79). I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to a nonbootable CD. Insert a bootable CD.
M E M O R Y W R I T E / R E A D F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E — A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 114). N O B O O T D E V I C E A V A I L A B L E — The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device.
T I M E - O F - D A Y N O T S E T - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M — The time or date stored in the system setup program does not match the system clock. Correct the settings for the Date and Time options. See "Using the System Setup Program" on page 163. T I M E R C H I P C O U N T E R 2 F A I L E D — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see page 79).
Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.
Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.
Dell MediaDirect problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I O N — Click the ? icon at the bottom of the Dell MediaDirect screen to access Help. TO P L A Y M O V I E S W I T H D E L L M E D I A D I R E C T , Y O U M U S T H A V E A D V D D R I V E A N D T H E D E L L D V D P L A Y E R — If you purchased a DVD drive with your computer, this software should already be installed.
R U N T H E D E L L D I A G N O S T I C S — If all tests run successfully, the error condition is related to a software problem. See "Dell Diagnostics" on page 79. Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
NOTE: The icon will appear in the notification area if the computer has a Dell WWAN device installed. Double-click the icon to launch the utility. A C T I V A T E T H E M O B I L E B R O A D B A N D E X P R E S S C A R D — You must activate the Mobile Broadband ExpressCard before you can connect to the network. Position the mouse over the icon in the notification area to verify the status of the connection.
TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C H E C K T H E A C A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S — 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3 Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from integrated speakers A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.
Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS — 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Mouse. 3 Try adjusting the settings. C H E C K T H E M O U S E C A B L E — Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable. If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.
If the display is difficult to read A D J U S T T H E B R I G H T N E S S — Press and the up- or down-arrow key. M O V E T H E E X T E R N A L S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R M O N I T O R — If your external speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.
Many drivers, such as the keyboard driver, come with your Microsoft® Windows® operating system. You may need to install drivers if you: • Upgrade your operating system. • Reinstall your operating system. • Connect or install a new device. Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. 1 Click the Start button and click Control Panel.
If Device Driver Rollback does not resolve the problem, then use System Restore (see "Using Microsoft Windows XP System Restore" on page 103) to return your computer to the operating state that existed before you installed the new driver. Using the Drivers and Utilities CD NOTE: The Drivers and Utilities CD is optional and may not ship with your computer. If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD.
Manually Reinstalling Drivers NOTE: If your computer has an infrared sensor and you are reinstalling an infrared sensor driver, you must first enable the infrared sensor in the system setup program (see "Using the System Setup Program" on page 163) before continuing with the driver installation. See "Reinstalling Drivers and Utilities" on page 100. For information about components installed on your computer, see "Determining Your Computer’s Configuration" on page 15.
• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Use PC Restore only if System Restore did not resolve your operating system problem. For instructions, see "Using Dell PC Restore by Symantec" on page 104.
4 Select a restore point and click Next. If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer. 5 Click Next. The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts. 6 After the computer restarts, click OK.
To use PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . If you do not press in time, let the computer finish starting, and then restart the computer again. NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step. 3 On the next screen that appears, click Restore. 4 On the next screen, click Confirm.
3 Double-click the filename DSRIRRemv2.exe. NOTE: If you do not log on as a local administrator, a message appears stating that you must log on as administrator. Click Quit, and then log on as a local administrator. NOTE: If the partition for PC Restore does not exist on your computer’s hard drive, a message appears stating that the partition was not found. Click Quit; there is no partition to delete. 4 Click OK to remove the PC Restore partition on the hard drive.
NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP. See the documentation that came with the software for instructions. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System CD. Click Exit if the Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears.
Solving Problems
Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 110). • You have read the safety information in your Dell™ Product Information Guide.
Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
1 1 battery-bay latch release 2 2 battery 5 Remove the optical drive, if installed, from the optical drive bay. See "Optical Drive" on page 111. 6 Press the power button to ground the system board. 7 Remove any installed cards from the ExpressCard slot (see page 66) and the 5-in-1 media memory card reader (see page 68). 8 Close the display and turn the computer upside down on a flat work surface. 9 Remove the hard drive (see page 112).
1 3 1 optical drive 2 2 optical-drive security screw 3 notch Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent data loss, turn off your computer (see page 109) before removing the hard drive.
To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 109. 2 Turn the computer over, and remove the hard drive screws. 1 2 1 screws (2) 2 hard drive NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide. 3 Slide the hard drive out of the computer. 4 Remove the new drive from its packaging.
Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. 2 1 1 foam packaging 2 hard drive Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. You can increase your computer memory by installing memory modules on the system board.
NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 4 Ground yourself and install the new memory module: a Align the notch in the module edge connector with the tab in the connector slot. b Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it. 1 2 1 notch 2 tab 5 Replace the memory module cover.
Modem CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If you ordered the optional modem at the same time that you ordered your computer, the modem is already installed. 1 Follow the procedures in "Before You Begin" on page 109. 2 Turn the computer over, loosen the captive screws on the modem cover, and then remove the modem cover.
1 5 4 1 modem screw 2 modem pull-tab 4 modem 5 modem cable 3 2 3 modem connector on system board 4 Install the replacement modem: a Connect the modem cable to the modem. NOTICE: The connector is keyed to ensure correct insertion. If you feel resistance, check the connector and realign the card. b Align the modem with the screw holes and press the modem down into the connector on the system board. c Replace the screw that secures the modem to the system board. 5 Replace the modem cover.
NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 109. 2 Remove the hinge cover.: a Open the display all the way (180 degrees) so that it lies flat against your work surface. NOTICE: To avoid damage to the hinge cover, do not lift the cover on both sides simultaneously. b Insert a scribe into the indent to lift the hinge cover on the right side.
NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 109. 2 Open the display. 3 Remove the hinge cover. See "Hinge Cover" on page 118. 4 Remove the keyboard: a Remove the two screws at the top of the keyboard. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard.
NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the tabs along the front edge of the keyboard into the palm rest, and then press on the right edge near the top to snap the keyboard into place before replacing the two screws. Wireless Mini-Card If you ordered a Mini-Card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
b Release the Mini-Card by pushing the metal securing tabs toward the back of the computer until the card pops up slightly. c Lift the Mini-Card out of its system board connector. 1 2 3 system board connector 1 2 Mini-Card 3 metal securing tabs (2) NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card.
NOTICE: To avoid damage to the Mini-Card, never place cables under the card. b Connect the two antenna cables to the Mini-Card (black cable to the connector labeled "aux" and the white cable to the connector labeled "main").
1 2 3 1 system board connector 2 antenna cables (2) 3 antenna cable connectors (2) Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
When you replace the battery, insert it at a 30-degree angle under the clip with the positive (identified by a plus [+] symbol) side up, and then push it into place. Display CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
1 2 3 4 5 1 screws (6) 6 7 8 2 display cable 3 display cable pull-tab 6 standby switch 4 grounding-wire screw 5 antenna cables 7 display cable connector on system board 8 display cable channel 8 Lift the display up and away from the computer. NOTICE: The standby switch is fragile and easily broken. Avoid knocking the switch when removing and replacing the display.
Internal Card With Bluetooth® Wireless Technology CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
Adding and Replacing Parts
Dell™ QuickSet Features NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, doubleclicking, or right-clicking the QuickSet icon, , in the Microsoft® Windows® taskbar. The taskbar is located in the lower-right corner of your screen.
Dell™ QuickSet Features
Traveling With Your Computer Identifying Your Computer • Attach a name tag or business card to the computer. • Write down your Service Tag and store it in a safe place away from the computer or carrying case • Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. • Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.
Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, press. • Consider changing your power management options (see "Configuring Power Management Settings" on page 43) to maximize battery operating time.
Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (support) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: la-techsupport@dell.com Country Code: 54 E-mail for desktop and portable computers: la-techsupport@dell.com City Code: 11 E-mail for servers and EMC® storage products: la_enterprise@dell.
Country (City) International Access Code Country Code City Code Barbados Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/bb E-mail: la-techsupport@dell.com Technical Support 1-800-534-3142 Belgium (Brussels) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated Hardware and Warranty Support) toll-free: 1-800-247-9362 Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.
Country (City) International Access Code Country Code City Code Costa Rica Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/cr E-mail: la-techsupport@dell.com Technical Support toll-free: 800-012-0232 Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.
Country (City) International Access Code Country Code City Code El Salvador Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/ec E-mail: la-techsupport@dell.com Technical Support (Telephonica) toll-free: 8006170 Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fi_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Germany (Frankfurt) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: HK_support@Dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.
Country (City) International Access Code Country Code City Code Jamaica Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers E-mail: la-techsupport@dell.com Technical Support (dial from within Jamaica only) toll-free: 1-800-326-6061 or toll-free: 1-800-975-1646 Japan (Kawasaki) Website: support.jp.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Korea (Seoul) E-mail: krsupport@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Malaysia (Penang) Website: support.ap.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Netherlands (Amsterdam) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: pl_support_tech@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Singapore (Singapore) NOTE: The phone numbers in this section should be International Access Code: 005 called from within Singapore or Malaysia only. Country Code: 65 Website: support.ap.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Taiwan Website: support.ap.dell.com International Access Code: 002 E-mail: ap_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com Country Code: 44 Customer Care website: support.euro.dell.com/uk/en/ECare/form/home.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Country (City) International Access Code Country Code City Code U.S. Virgin Islands Department Name or Service Area, Website and E-Mail Address E-mail: la-techsupport@dell.com Technical Support Venezuela Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-877-702-4360 Website: www.dell.com/ve E-mail: la-techsupport@dell.
Contacting Dell
Specifications Processor Processor type Intel® Core™Duo processor, Intel Core Solo processor, or Intel Celeron® M L1 cache 32 KB L2 cache 1 MB, 2 MB External bus frequency (front side bus) 533 MHz and 667 MHz System Information System chip set Intel 945 GM or Intel 945 PM Data bus width 64 bits DRAM bus width dual-channel (2) 64-bit buses Processor address bus width 32 bits Flash EPROM 1 MB Graphics bus PCI-E X16 PCI bus 32 bits ExpressCard ExpressCard controller Intel ICH7 ExpressCa
5-in-1 Media Memory Card Reader 5-in-1 media memory card controller Ricoh R5C832 5-in-1 media memory card connector 5-in-1 combo card connector Cards supported MS MS Pro SSD/SDIO MMC xD CD Type I/II & IBM® Microdrive through ExpressCard adapter 5-in-1 media memory card connector 36.8 x 29.3 x 4.75 mm size Memory Memory module connector two SODIMM connectors Memory module capacities 256 MB, 512 MB, 1 GB, and 2 GB Memory type 1.
Communications Modem: Type v.92 56K MDC Controller softmodem Interface Intel High-Definition Audio Network adapter 10/100 Ethernet LAN on system board Wireless internal PCI-e Mini-Card WLAN or WWAN support and Bluetooth® wireless technology support Video NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. To determine the configuration of your computer, see "Determining Your Computer’s Configuration" on page 15.
Audio (continued) Stereo conversion 24-bit (analog-to-digital and digital-toanalog) Interfaces: Internal Intel High Definition Audio External microphone-in connector, stereo headphones/speakers connector Speaker two 4-ohm speakers Internal speaker amplifier 1-W channel into 4 ohms Volume controls keyboard shortcuts, program menus, media control buttons Display Type (active-matrix TFT) 15.4-inch WXGA and WSXGA+ Dimensions: Height 222.5 mm (8.8 inches) Width 344.5 mm (13.
Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 73.0-mm (2.9-inch) sensor-active area Height 42.9-mm (1.7-inch) rectangle Battery Type 9-cell "smart" lithium ion 6-cell "smart" lithium ion Dimensions: Depth 60.1 mm (2.37 inches) (9 cell) 49 mm (1.93 inches) (6 cell) Height 24 mm (0.94 inch) Width 206.8 mm (8.14 inches) Weight 0.48 kg (1.06 lb) (9 cell) 0.32 kg (0.
Battery (continued) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 60°C (–40° to 140°F) Coin-cell battery CR-2032 AC Adapter Input voltage 90–264 VAC Input current (maximum) 1.5 A Input frequency 47–63 Hz Output current 4.34 A (maximum at 4-second pulse); 3.34 A (65 W) (continuous) 4.62 A (90 W) (continuous) Output power 65 W or 90 W Rated output voltage 19.5 +/–1.0 VDC Dimensions: Height 28.2 mm (1.11 inches) Width 57.9 mm (2.28 inches) Depth 137.2 mm (5.
Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.9 GRMS Storage 1.3 GRMS Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating 122 G Storage 163 G Altitude (maximum): Operating –15.
Specifications
Appendix Using the System Setup Program NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. (An exception is the External Hot Key option, which you can disable or enable only through the system setup program.) For more information on configuring features for your operating system, see the Windows Help and Support Center. To access the Help and Support Center, see page 13.
The window at the bottom tells you how to control the system setup program with key functions. Use these keys to select a category, modify its settings, or exit the system setup program. Commonly Used Options Certain options require that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system.
3 Turn on the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. 4 When the boot device list appears, highlight the device from which you want to boot and press . The computer boots to the selected device. The next time you reboot the computer, the previous boot order is restored.
Floppy Drive NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads which prevents the drive from operating. Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppies to remove contaminants that accumulate during normal operation. CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed-air product.
Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus, and so on). Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or ExpressCard accessories.
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Dell™ Inspiron™ 6400 and Inspiron E1505 Model number: PP20L Company name: Dell Inc.
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. All-Terrain Grade — Dell™ ATG™ refers to the All-Terrain Grade computer designed by Dell to provide increased protection in demanding environments. B A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
bootable CD — A CD that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available. Your Drivers and Utilities or ResourceCD is a bootable CD. bootable disk — A disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available.
D DDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the data burst cycle, improving system performance. DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz. device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver — See driver. DIMM — Dual Inline Memory Module.
EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives. EMI — electromagnetic interference — Electrical interference caused by electromagnetic radiation. ENERGY STAR® — Environmental Protection Agency requirements that decrease the overall consumption of electricity. regulations that state how much radiation computers and other electronic equipment can emit. floppy — An electromagnetic form of storage media.
H hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. help file — A file that contains descriptive or instructional information about a product. Some help files are associated with a particular program, such as Help in Microsoft Word. Other help files function as standalone reference sources. Help files typically have a filename extension of .hlp or .chm.
kHz — kilohertz — A measurement of frequency that equals 1000 Hz. memory address — A specific location where data is temporarily stored in RAM. L memory mapping — The process by which the computer assigns memory addresses to physical locations at start-up. Devices and software can then identify information that the processor can access. LAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings.
NIC — See network adapter. notification area — The section of the Windows taskbar that contains icons for providing quick access to programs and computer functions, such as the clock, volume control, and print status. Also referred to as system tray. ns — nanosecond — A measure of time that equals one billionth of a second. NVRAM — nonvolatile random access memory — A type of memory that stores data when the computer is turned off or loses its external power source.
PXE — pre-boot execution environment — A WfM (Wired for Management) standard that allows networked computers that do not have an operating system to be configured and started remotely. ROM — read-only memory — Memory that stores data and programs that cannot be deleted or written to by the computer. ROM, unlike RAM, retains its contents after you shut down your computer. Some programs essential to the operation of your computer reside in ROM.
shortcut, the original file is not affected. Also, you can rename a shortcut icon. S-video TV-out — A connector used to attach a TV or digital audio device to the computer. shutdown — The process of closing windows and exiting programs, exiting the operating system, and turning off your computer. You can lose data if you turn off your computer before completing a shutdown. SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024.
suppression and may also provide voltage regulation. Small UPS systems provide battery power for a few minutes to enable you to shut down your computer. USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices.
X XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768. Z ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip.
Glossary
Index Numbers 5-in-1 media memory card reader, 67 A audio connectors, 22 audio device connecting, 50 enabling, 62 blanks ExpressCards, 65 removing, 66, 68 Bluetooth wireless technology card device status light, 19 installing, 127 boot sequence, 164 brightness adjusting, 33 audio.
Index Dell Diagnostics about, 79 starting from the Drivers and Utilities CD, 80 starting from your hard drive, 79 Dell MediaDirect about, 49 button, 16 problems, 92 Dolby headphones, setting up, 62 drivers about, 99 identifying, 100 reinstalling, 100 Drivers and Utilities CD about, 101 Dell Diagnostics, 79 ExpressCards (continued) slots, 65 types, 65 WWAN, 65 F fan description, 21, 24 device status lights, 17 drives problems, 83 See also hard drive See also optical drive diagnostics Dell, 79 DV
I M icons adjusting the size, 129 media control buttons Dell MediaDirect button, 18, 49 description, 18 play/pause/Dell MediaDirect, 18 IEEE 1394 connector description, 22 problems, 89 Internet connection about, 25 options, 25 setting up, 25 IRQ conflicts, 102 K keyboard description, 18 numeric keypad, 35 problems, 90 removing, 119 shortcuts, 36 keyboard status lights description, 19 keypad numeric, 35 L labels Microsoft Windows, 12 Service Tag, 12 lost computer, 78 media memory cards blanks, 68 Card
Index PC Restore, 104 playing CDs, 45 playing DVDs, 45 power hibernate mode, 42 line conditioners, 30 modes for managing power usage, 40 problems, 94 protection devices, 30 standby mode, 41 surge protectors, 30 UPS, 30 power light conditions, 94 power management adjusting settings, 129 conserving battery power, 41 QuickSet, 129 printer cable, 29 connecting, 29 problems, 95 setting up, 29 USB, 29 problems blue screen, 91 CD drive, 83 CD-RW drive, 83 computer crashes, 91 computer does not start up, 91 c
stolen computer, 78 support contacting Dell, 133, 168 policy, 167 support website, 13 S-video TV-out connector description, 23 System Restore, 102-103 system setup program commonly used options, 164 screens, 163 viewing, 163 T taskbar QuickSet icon, 129 troubleshooting conflicts, 102 Dell Diagnostics, 79 Hardware Troubleshooter, 102 Help and Support Center, 13 restore computer to previous operating state, 102-103 TV connecting, 50 U uninterruptible power supply.
Index 186 Index
