Setup Guide

8 Setup and Quick Reference Guide
www.dell.com | support.dell.com
Solving Problems
Dell provides a number of tools to help you if your system does not perform
as expected. For the latest troubleshooting information available for your
system, see the Dell support website at http://support.dell.com. You can
also find descriptions of Dell troubleshooting tools in the section titled
“Getting Help” in your online User’s Guide.
If computer problems occur that require help from Dell, write a detailed
description of the error, beep codes, or diagnostics light patterns; record
your Express Service Code and Service Tag Number below; and then
contact Dell from the same location as your computer.
See “Finding Information and Assistance” on page 5 for an example of the
express service code and service tag numbers.
Express Service Code: ___________________________
Service Tag Number: ___________________________
Your computer includes the following tools that can help you solve a
problem:
D
ELL
D
IAGNOSTICS
— The Dell Diagnostics test various components in your
computer and help to identify the cause of computer problems. For more
information, see "Running the Dell Diagnostics" on page 10.
S
YSTEM
L
IGHTS
— Located on the front of the computer, these lights can
indicate a computer problem. For more information, see your User’s Guide.
D
IAGNOSTIC
L
IGHTS
— Located on the back of the computer, these lights can
indicate a computer problem. For more information, see your User’s Guide.
S
YSTEM
M
ESSAGES
— The computer reports these messages to warn you of
current or possible failure. For more information, see your User’s Guide.
B
EEP
C
ODES
— A series of audible beep codes emitted by your computer can
help identify a problem. For more information, see your User’s Guide.