User's Manual

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Finding Information for Your Computer
Dell™OptiPlex™SX270SystemsUser'sGuide
What are you looking for?
Find It Here
l A diagnostic program for my
computer
l Drivers for my computer
l My computer documentation
l My device documentation
Drivers and Utilities CD (also known as the ResourceCD)
Documentation and drivers are already installed on your computer when shipped from Dell. You can use the CD
to reinstall drivers, run the Dell Diagnostics,oraccessyourdocumentation.
Readme files may be included on your CD to provide last-minute updates about technical changes to your
computer or advanced technical-reference material for experienced users or technicians.
l How to set up my computer
l Troubleshooting information
l Tools and utilities
l Warranty information

l How to remove and replace parts
l How to obtain technical
specifications
l How to configure system settings
l How to troubleshoot and solve
problems
User's Guide
Windows Help and Support Center
1. Click the Start button and click Help and Support.
2. Click User's and system guides and click User's guides.
Microsoft Windows 2000
Double-click the User's Guides icon on your desktop.
l Express Service Code and Service
Tag
l Microsoft®Windows®License Label
Express Service Code and Product Key Label
These labels are located on your computer.
l Latest drivers for my computer
l Answers to technical service and
support questions
l Online discussions with other users
and technical support
l Documentation for my computer
Dell Support Website support.dell.com
The Dell Support website provides several online tools, including:
l Solutions Troubleshooting hints and tips, articles from technicians, and online courses
l Community Forum Online discussion with other Dell customers
l Upgrades Upgrade information for components, such as memory, the hard drive, and the operating
system
l Customer Care Contact information, order status, warranty, and repair information
l Downloads Drivers, patches, and software updates
l Reference Computer documentation, product specifications, and white papers
l Service call status and support
history
l Top technical issues for my computer
l Frequently asked questions
l File downloads
l Details on my computer
configuration
l Service contract for my computer
Dell Premier Support Website premiersupport.dell.com
The Dell Premier Support website is customized for corporate, government, and education customers. This
website may not be available in all regions.
l How to use Windows XP
l Documentation for my computer
l Documentation for devices (such as
a modem)
Windows Help and Support Center
1. Click the Start button and click Help and Support.
2. Type a word or phrase that describes your problem and click the arrow icon.