Dell P2219H/P2319H/P2419H/P2719H User’s Guide Model: P2219H/P2319H/P2419H/P2719H Regulatory model: P2219Hb/P2319Ht/P2319Hc/P2419Hb/P2419Hc/P2719Ht
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018-2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Identifying parts and controls . . . . . . . . . . . . . . . . . . . . . . 9 Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Setting up the monitor . . . . . . . . . . . . . . . . . . . . . . . 31 Attaching the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Connecting your monitor . . . . . . . . . . . . . . . . . . . . . . . . . 33 Connecting the DisplayPort (DisplayPort to DisplayPort) cable. . 33 Connecting the VGA cable (optional) . . . . . . . . . . . . . . . . . . . . . .
Product specific problems . . . . . . . . . . . . . . . . . . . . . . . . 65 Universal Serial Bus (USB) specific problems . . . . . . . . . 66 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 FCC notices (U.S. only) and other regulatory information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell technical support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries. NOTE: If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
Stand base Power cable (varies by country) DisplayPort cable VGA cable (Japan only) HDMI cable (shipped with P2219H/P2319H/P2719H, for Brazil only) USB 3.
Product features The Dell P2219H/P2319H/P2419H/P2719H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • P2219H: 54.6 cm (21.5-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with fullscreen support or lower resolutions. • P2319H: 58.4 cm (23.0-inch) viewable area (measured diagonally).
Identifying parts and controls Front view Front panel controls Label Description 1 Function buttons (For more information, see Operating the monitor) 2 Power On/Off button (with LED indicator) About your monitor │ 9
Back view Back view with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover) Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from the monitor. 4 Security lock slot Secures monitor with security lock (security lock not included).
Side view Label 1 Description USB downstream ports (2) Use Connect your USB device. NOTE: To use these ports, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer.
Bottom view Bottom view without monitor stand Label Description Use 1 Power connector Connect the power cable (shipped with your monitor). 2 HDMI port Connect your computer with HDMI cable (shipped with P2219H/P2319H/P2719H, for Brazil only). 3 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). 4 DisplayPort Connect your computer with DisplayPort cable (shipped with your monitor).
Monitor specifications Model P2219H P2319H Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 Viewable image Diagonal 546.10 mm (21.5 inches) 584.20 mm (23.0 inches) Width (active area) 476.06 mm (18.74 inches) 509.18 mm (20.05 inches) Height (active area) 267.79 mm (10.54 inches) 286.42 mm (11.28 inches) Total area 127484.10 mm2 (197.60 inch2) 145839.33 mm2 (226.05 inch2) Pixel pitch 0.248 mm x 0.248 mm 0.265 mm x 0.
Ports and connectors • 1 x DisplayPort version 1.2 • 1 x HDMI port version 1.4 • 1 x VGA port • 1 x USB 3.0 upstream port (bottom) • 2 x USB 3.0 downstream ports (side) • 2 x USB 2.0 downstream ports (bottom) Border width (edge of monitor to active area) 5.62 mm (Top/Left/Right) 5.40 mm (Top/Left/Right) 19.99 mm (Bottom) 19.
Luminance output 250 cd/m² (typical) 300 cd/m² (typical) Contrast ratio 1000 to 1 (typical) Faceplate coating Anti-Glare with 3H hardness Backlight LED edgelight system Response time 8 ms (Normal) 5 ms (Fast) Color depth 16.7 million colors Color gamut 72% (CIE1931) NOTE: Color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards. Built-in devices • USB 3.0 super-speed hub (with 1 x USB 3.0 upstream port) • 2 x USB 3.0 downstream ports • 2 x USB 2.
Resolution specifications Model P2219H/P2319H/P2419H/P2719H Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) Maximum preset resolution 1920 x 1080 at 60 Hz Supported video modes Model P2219H/P2319H/P2419H/P2719H Video display capabilities (VGA, HDMI & DP playback) 480i, 480p, 576i, 576p, 720p, 1080i, 1080p Preset display modes Display mode Horizontal frequency (kHz) Vertical frequency (Hz) Pixel clock (MHz) Sync polarity (Horizontal/ Vertical)
Electrical specifications Model P2219H/P2319H/P2419H/P2719H Video input signals • Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance • HDMI 1.4, 600 mV for each differential line, 100 ohm input impedance per differential pair • DisplayPort 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair AC input voltage/ frequency/current 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.5 A (typical) Inrush current • 120 V: 30 A (Max.
Stand dimensions Height (extended) 400.8 mm (15.78 inches) 400.8 mm (15.78 inches) Height (compressed) 353.4 mm (13.91 inches) 353.4 mm (13.91 inches) Width 206.0 mm (8.11 inches) 206.0 mm (8.11 inches) Depth 166.0 mm (6.54 inches) 166.0 mm (6.54 inches) Base 206.0 mm x 166.0 mm (8.11 inches x 6.54 inches) 206.0 mm x 166.0 mm (8.11 inches x 6.54 inches) Weight with packaging 6.26 kg (13.80 lb) 7.00 kg (15.43 lb) Weight with stand assembly and cables 4.72 kg (10.41 lb) 5.11 kg (11.
Height (compressed) 356.1 mm (14.02 inches) 394.3 mm (15.52 inches) Width 537.8 mm (21.27 inches) 609.9 mm (24.01 inches) Depth 166.0 mm (6.54 inches) 185.0 mm (7.28 inches) Dimensions (without stand) Height 322.2 mm (12.68 inches) 363.0 mm (14.29 inches) Width 537.8 mm (21.17 inches) 609.9 mm (24.01 inches) Depth 42.8 mm (1.69 inches) 42.8 mm (1.69 inches) Height (extended) 400.8 mm (15.78 inches) 418.4 mm (16.47 inches) Height (compressed) 353.4 mm (13.91 inches) 371.0 mm (14.
Environmental characteristics Model P2219H/P2319H/P2419H/P2719H Compliant standards • ENERGY STAR certified monitor • EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country.
Power management modes If you have VESA's DPM™ compliance display card or software installed on your computer, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes to function. The following table shows the power consumption and signaling of this automatic power saving feature.
Energy Star Power consumption Pon 15.9 W ETEC 50.8 kWh P2419H VESA modes Normal operation Horizontal sync Active Vertical sync Active Video Active Power indicator White Power consumption 42 W (maximum)** 18 W (typical) Active-off mode Inactive Inactive Blanked White (blinking) Less than 0.3 W Switch off - - - Off Less than 0.3 W Energy Star Power consumption Pon 17.0 W ETEC 53.
Energy Star Power consumption Pon 15.0 W ETEC 47.2 kWh ** Maximum power consumption with max luminance, and USB active. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise.
Pin assignments VGA connector Pin number 15-pin side of the connected signal cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 Computer 5 V/3.
DisplayPort connector Pin number 20-pin side of the connected signal cable 1 ML3 (n) 2 GND 3 ML3 (p) 4 ML2 (n) 5 GND 6 ML2 (p) 7 ML1 (n) 8 GND 9 ML1 (p) 10 ML0 (n) 11 GND 12 ML0 (p) 13 GND 14 GND 15 AUX (p) 16 GND 17 AUX (n) 18 Hot Plug Detect 19 Re-PWR 20 +3.
HDMI connector Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the monitor.
USB 3.0 upstream connector Pin number 9-pin side of the connector 1 VCC 2 D- 3 D+ 4 GND 5 SSTX- 6 SSTX+ 7 GND 8 SSRX- 9 SSRX+ USB 3.
6 SSRX+ 7 GND 8 SSTX- 9 SSTX+ USB 2.0 downstream connector Pin number 4-pin side of the connector 1 VCC 2 DMD 3 DPD 4 GND USB ports • 1 upstream - bottom • 2 downstream - bottom • 2 downstream - side NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The USB ports on the monitor work only when the monitor is turned On or in power save mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality.
Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.
Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To attach the monitor stand: 1. Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it. 2.
5. Lift the cover, as shown, to expose the VESA area for stand assembly. 6. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place. 7. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling.
Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Route the cables through the cable-management slot before connecting them. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1. Turn Off your computer and disconnect the power cable. 2. Connect the VGA, DisplayPort or HDMI cable from your monitor to the computer.
Connecting the HDMI cable (optional) NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Connecting the USB 3.0 cable After you have completed connecting the VGA/DisplayPort/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See Bottom view for details.) 2. Connect the USB 3.
Organizing your cables After attaching all necessary cables to your monitor and computer, (See Connecting your monitor for cable attachment,) organize all cables as shown above. Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor.
To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2. Press and hold the stand release button. 3. Lift the stand up and away from the monitor. VESA wall mounting (optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. (See Removing the monitor stand) 3.
Operating the monitor Power on the monitor Press the Power button to turn On the monitor. Using the front-panel controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front-panel buttons: Front-panel button 1 Description Use this button to choose from a list of preset color modes. Shortcut key/ Preset Modes 2 Use this button to choose from a list of video signals that may be connected to your monitor.
3 Use the MENU button to launch the On-Screen Display (OSD). See Accessing the menu system. Menu Use this button to exit the OSD main menu. 4 Exit 5 Use the Power button to turn the monitor On and Off. Power (with power light indicator) The white light indicates the monitor is On and fully functional. A blinking white light indicates the power save mode. Front-panel button Use the buttons on the front of the monitor to adjust the image settings.
Using the On-Screen Display (OSD) menu Accessing the menu system NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Press the button to launch the OSD menu and display the main menu. NOTE: Auto Adjust is only available when you use the analog (VGA) connector. 2.
Icon Menu and Submenus Description Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and button to decrease the brightness (min. press the 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On. Contrast Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary.
Auto Adjust Use this menu to activate automatic setup and adjust menu. Auto Adjust allows the monitor to self-adjust to the incoming video signal. After using Auto Adjust, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display settings. NOTE: In most cases, Auto Adjust produces the best image for your configuration. NOTE: Auto Adjust option is only available when you are using the analog (VGA) connector.
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. VGA Select the VGA input when you are using the analog (VGA) connector. DP HDMI Select the DP input when you are using the DisplayPort (DP) connector. Select the HDMI input when you are using the HDMI connector. Auto Select Turning on the function allows you to scan for available input sources. Reset Input Source Reset your monitor input settings to the factory settings.
Preset Modes Allows you to choose from a list of preset color modes. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes.
Preset Modes • Custom Color: Allows you to manually adjust the color settings. Use the and buttons to adjust the three colors (R, G, B) values and create your own preset color mode. Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DisplayPort or HDMI cable. YPbPr: Select this option if your DVD player supports only YPbPr output.
Hue This feature can shift the color of the video image to green or purple. This is used to adjust the desired or flesh tone color. Use '0' to '100'. to adjust the hue from NOTE: Hue adjustment is available only when you select Movie or Game preset mode. Saturation This feature can adjust the color saturation of the video image. Use from '0' to '100'. or to adjust the saturation NOTE: Saturation adjustment is available only when you select Movie or Game preset mode.
Display Aspect Ratio Horizontal Position Use Display to adjust image. Adjusts the image ratio to Wide 16:9, 4:3, or 5:4. Use or to adjust the image left or right. Minimum is '0' (-). Maximum is '100' (+). Vertical Position Use or to adjust the image up or down. Minimum is '0' (-). Maximum is '100' (+). NOTE: Horizontal Position and Vertical Position adjustments are only available for VGA input.
Sharpness This feature can make the image look sharper or softer. Use '100'. Pixel Clock to adjust the sharpness from '0' to The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. Use Phase or or to adjust for best image quality. If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again. NOTE: Pixel Clock and Phase adjustments are only available for VGA input.
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Rotation Rotates the OSD by 90 degrees counter-clockwise. You can adjust the menu according to your Display Rotation.
Personalize Shortcut Key 1 Shortcut Key 2 Allows you to choose a feature from Preset Modes, Brightness/Contrast, Auto Adjust, Input Source, Aspect Ratio, or Rotation and set it as a shortcut key. Power Button LED Allows you to set the power LED indicator On or Off to save energy. USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged.
Others Display Info DDC/CI Select this option to adjust the OSD settings, such as DDC/CI, LCD Conditioning, and so on. Displays the monitor's current settings. DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor.
LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting On. Service Tag Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Reset Others Reset all settings under the Others menu to the factory preset values.
When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080. NOTE: The message may be slightly different according to the connected input signal.
The OSD functions only in the normal operation mode. If you press any button other than the power button during the Active-off mode, the following message will appear depending on the selected input: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. If either VGA, HDMI, or DisplayPort input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
See Troubleshooting for more information. Setting the maximum resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the dropdown list of the Screen Resolution and select 1920 x 1080. 4. Click OK. In Windows® 10: 1. Right-click on the desktop and click Display settings. 2.
Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is not installed at the factory when shipped.
Vertical extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor.
Rotate clockwise Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).
Adjusting the rotation display settings of your system After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. To adjust the Rotation Display Settings: 1. Right-click on the desktop and click Properties. 2.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. 3.
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
3. Press and hold Button 1 on the front panel for 5 seconds. A gray screen appears. 4. Carefully inspect the screen for abnormalities. 5. Press Button 1 on the front panel again. The color of the screen changes to red. 6. Inspect the display for any abnormalities. 7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text screens. The test is complete when the text screen appears. To exit, press Button 1 again.
No Video/Power LED on No picture or no brightness • Increase brightness & contrast controls via OSD. • Perform monitor self-test feature check. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Ensure that the correct input source is selected in the Input Source menu. Poor Focus Picture is fuzzy, • Perform Auto Adjust via OSD. blurry, or ghosting • Adjust the Phase and Pixel Clock controls via OSD. • Eliminate video extension cables.
Stuck-on Pixels LCD screen has bright spots • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Brightness Problems Picture too dim or too bright • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust brightness & contrast controls via OSD.
Synchronization Problems Screen is scrambled or appears torn • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust the Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. Safety Related Issues Visible signs of smoke or sparks • Do not perform any troubleshooting steps.
Wrong Color Picture color not good • Change the settings of the Preset Modes in the Color menu OSD depending on the application. • Adjust R/G/B value under Custom Color in Color menu OSD. • Run the built-in diagnostics.
Universal Serial Bus (USB) specific problems Common symptoms What you experience USB interface is not working USB peripherals are not working Possible solutions • Check that your monitor is turned On. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Switch Off and then turn On the monitor again. • Reboot the computer. • Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.
Appendix WARNING: Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.
