User Manual
Table Of Contents
- Safety instructions
- About your monitor
- Setting up the monitor
- Connecting the stand
- Using the tilt, swivel, and vertical extension
- Rotating the Display (C2422HE/C2722DE only)
- Configuring the display settings on your computer after rotation (C2422HE/C2722DE only)
- Operating the monitor webcam
- Connecting your monitor
- Dell Power Button Sync (DPBS)
- Organizing your cables
- Securing your monitor using Kensington lock (optional)
- Removing the monitor stand
- Wall mounting (Optional)
- Operating the monitor
- Troubleshooting
- Appendix
112 | Troubleshooting
Problem What you
experience
Possible solutions
Ethernet port
(RJ45) cannot
connect to
internet
Ethernet port
(RJ45) cannot
connect to
internet on Win
10
Change the LAN Controller Power Saving from
Enable to Disable
Microphone not
working or not
detect
Microphone not
working or not
detect on the
Voice recorder
App with Intel
Gen 11th CPU
(Tiger Lake)
platform
Disable Intel Smart Sound Technology for USB
Audio driver in the Device Manager and re-boot
the PC
No sound can
be heard from
recorded video
No sound can
be heard from
recorded video
with Intel Gen
11th CPU (Tiger
Lake) platform
Disable Intel Smart Sound Technology for USB
Audio driver in the Device Manager and re-boot
the PC
When press
either Volume
down/ Volume
up, OSD volume
bar response is
lagging/delayed
When press
either Volume
down/ Volume
up, OSD volume
bar response is
lagging/delayed
with monitor
connected to
Intel Gen 11th
CPU (Tiger
Lake) platform
Disable Intel Smart Sound Technology for USB
Audio driver in the Device Manager and re-boot
the PC