Users Guide

Incorrect Smart Card PIN.
Check if the smart card is locked due to too many attempts with an incorrect PIN. In such cases, contact the smart card issuer in
the organization to get a new smart card.
Virtual console
Virtual Console session is active even if you have logged out of iDRAC web interface. Is this the expected behavior?
Yes. Close the Virtual Console Viewer window to log out of the corresponding session.
Can a new remote console video session be started when the local video on the server is turned off?
Yes.
Why does it take 15 seconds to turn off the local video on the server after requesting to turn off the local video?
It gives a local user an opportunity to take any action before the video is switched off.
Is there a time delay when turning on the local video?
No, after a local video turn ON request is received by iDRAC, the video is turned on instantly.
Can the local user also turn off or turn on the video?
When the local console is disabled, the local user cannot turn off or turn on the video.
Does switching off the local video also switch off the local keyboard and mouse?
No.
Does turning off the local console turn off the video on the remote console session?
No, turning the local video on or off is independent of the remote console session.
What privileges are required for an iDRAC user to turn on or turn off the local server video?
Any user with iDRAC configuration privileges can turn on or turn off the local console.
How to get the current status of the local server video?
The status is displayed on the Virtual Console page.
To display the status of the object iDRAC.VirtualConsole.AttachState, use the following command:
racadm get idrac.virtualconsole.attachstate
Or, use the following command from a Telnet, SSH, or a remote session:
racadm -r (iDrac IP) -u (username) -p (password) get iDRAC.VirtualConsole.AttachState
The status is also seen on the Virtual Console OSCAR display. When the local console is enabled, a green status is displayed next to
the server name. When disabled, a yellow dot indicates that iDRAC has locked the local console.
Why is the bottom of the system screen not seen from the Virtual Console window?
Make sure that the management station’s monitor resolution is set to 1280 x 1024.
Why is the Virtual Console Viewer window garbled on Linux operating system?
The console viewer on Linux requires a UTF-8 character set. Check your locale and reset the character set if required.
Why does the mouse not synchronize under the Linux text console in Lifecycle Controller?
Virtual Console requires the USB mouse driver, but the USB mouse driver is available only under the X-Window operating system. In
the Virtual Console viewer, do any of the following:
• Go to Tools → Session Options → Mouse tab. Under Mouse Acceleration, select Linux.
• Under the Tools menu, select Single Cursor option.
How to synchronize the mouse pointers on the Virtual Console Viewer window?
Before starting a Virtual Console session, make sure that the correct mouse is selected for your operating system.
Make sure that the Single Cursor option under Tools in the iDRAC Virtual Console menu is selected on iDRAC Virtual Console client.
The default is two cursor mode.
Can a keyboard or mouse be used while installing a Microsoft operating system remotely through the Virtual Console?
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