Dell EMC PowerEdge C4140 Installation and Service Manual Regulatory Model: E53S Series Regulatory Type: E53S001 Sept 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About this document.................................................................................................... 6 Chapter 2: Dell EMC PowerEdge C4140 system overview...............................................................7 Front view and panel of the system................................................................................................................................7 Control panel.............................................................................
Intrusion switch................................................................................................................................................................. 39 Removing the intrusion switch.................................................................................................................................39 Installing the intrusion switch...................................................................................................................................
Installing the SXM2-GPU Heat Sink....................................................................................................................... 87 Installing the NVLink Air Shroud.............................................................................................................................. 89 Power supply units............................................................................................................................................................
1 About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components.
2 Dell EMC PowerEdge C4140 system overview The Dell EMC PowerEdge C4140 system is a 1U, dual socket rack system supports up to: ● ● ● ● ● Two Intel Xeon Scalable processors Twenty four DIMM slots Storage capacity of four Graphical Processing Units Two power supply units (PSUs) Optional two 2.5-inch cabled SATA SSDs installed only in PSU 2 bay Table 1.
Control panel Figure 2. Control panel 1. Power-on indicator/power button 2. System-health indicator 3. System identification button System diagnostics and indicator codes Table 2. System diagnostics and indicator codes Icon Indicator, button, or connector Description Health indicator Indicates the health of the system. ● If the system is powered on and in good health, the indicator lights solid blue. No corrective action is required.
Rear view of the system Figure 3. Rear view of the system 1. PCIe expansion card slot 1 2. PCIe expansion card slot 2 NOTE: This slot is dedicated for BOSS card. 3. 5. 7. 9. 11. PCIe expansion card slot 3 Power supply unit (PSU 2) USB connectors (2) Serial connector NMI button 4. 6. 8. 10. 12.
Power supply unit indicator codes AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is present or if a power fault has occurred. NOTE: The 2400 W and 2000 W PSUs use a C20 connector. Figure 5. AC PSU status indicator 1. AC PSU status indicator/handle Table 4. AC PSU status indicator codes Power indicator codes Condition Green A valid power source is connected to the PSU and the PSU is operational.
Figure 6. Locating Service Tag of your system 1. Information tag (top view) 3. OpenManage Mobile (OMM) label 5. Service Tag 2. Information tag (back view) 4. iDRAC MAC address and iDRAC secure password label Inside the system The 2.5-inch drive cage is completely independent of the GPU configuration of the system and is supported on the switchboard, NVLink, or cabled configuration (B, C, G, K, and M). The optional two 2.5-inch cabled SATA SSDs is installed only in PSU 2 bay. Figure 7. Configuration B 1.
Figure 8. Configuration G 1. 3. 5. 7. 9. 11. PCIe GPU (4) Cooling fan (8) Processor and heat sink (2) Information tag Network daughter card (NDC) System board 2. 4. 6. 8. 10. PCIe switch board DIMMs (24) PSU (2) Riser 2A (Low-profile PCIe expansion card: Slot 3) Riser 1A (Low-profile PCIe expansion cards: Slots 1 and 2) Figure 9. Configuration K 1. NVLink Heat sink and processor (4) 3. NVLink board 5. Air shroud 12 Dell EMC PowerEdge C4140 system overview 2. NVLink air shroud 4. Cooling fan (8) 6.
7. 9. 11. 13. Information tag Network daughter card (NDC) System board DIMMs (24) 8. Riser 2A (Low-profile PCIe expansion card: Slot 3) 10. Riser 1A (Low-profile PCIe expansion cards: Slots 1 and 2) 12. Processor and heat sink (2) Figure 10. Configuration M 1. 3. 5. 7. 9. 11. 13. NVLink Heat sink and processor (4) NVLink board Air shroud Information tag Riser 2A (Low-profile PCIe expansion card: Slot 3) Riser 1A (Low-profile PCIe expansion cards: Slots 1 and 2) Processor and heat sink (2) 2. 4. 6. 8.
System information label Figure 11.
Figure 12. Memory information Figure 13. GPU installation Figure 14.
Figure 15. System fan removal Figure 16. Rear cover removal Figure 17.
Figure 18. System board connections Figure 19.
Figure 20.
Figure 21.
3 Initial system setup and configuration Topics: • • • Setting up your system iDRAC configuration Options to install the operating system Setting up your system Perform the following steps to set up your system: Steps 1. Unpack the system. 2. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at www.dell.com/poweredgemanuals. 3. Connect the peripherals to the system. 4. Connect the system to its electrical outlet. 5.
● iDRAC user ● Microsoft Active Directory user ● Lightweight Directory Access Protocol (LDAP) user If you have opted for secure default access to iDRAC, you must use the iDRAC secure default password available on the system Information tag. If you have not opted for secure default access to iDRAC, then use the default user name and password –root and calvin. You can also log in by using your Single Sign-On or Smart Card. NOTE: You must have the iDRAC credentials to log in to iDRAC.
Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/home. 2. In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then click Submit.
4 PowerEdge C4140 installing and removing system components Topics: • • • • • • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools System cover Air shroud Cooling fans Hard drives Intrusion switch System memory Expansion cards and expansion card risers Processor and heat sink Network daughter card System battery Optional internal USB memory key Graphics processing unit PCIe Graphics processing unit SXM2 Graphics processin
Before working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions on page 23. Steps 1. Power off the system and all attached peripherals. 2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. If applicable, remove the system from the rack.
2. Power off the system and all attached peripherals. 3. Disconnect the system from the electrical outlet and disconnect the peripherals. 4. If applicable, remove the system from the rack. NOTE: For more information, see the Rail Installation Guide at www.dell.com/poweredgemanuals. Steps 1. Using a 1/4 inch flat head or a Phillips #2 screwdriver, turn the lock on the release-latch counterclockwise to the unlock position. 2.
Figure 23. Installing the front system cover Next steps Follow the procedure listed in the After working inside your system. Removing the rear system cover Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Power off the system and all attached peripherals. Disconnect the system from the electrical outlet and disconnect the peripherals. If applicable, remove the system from the rack. NOTE: For more information, see the Rail Installation Guide at www.dell.
Figure 24. Removing the rear system cover Installing the rear system cover Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Power off the system and all attached peripherals. Disconnect the system from the electrical outlet and disconnect the peripherals. If applicable, remove the system from the rack. NOTE: For more information, see the Rail Installation Guide at www.dell.com/poweredgemanuals. 5.
Figure 25. Installing the rear system cover Next steps Follow the procedure listed in the After working inside your system.
Air shroud Removing the air shroud Prerequisites Never operate your system with the air shroud removed. The system may get overheated, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Follow the procedure listed in Before working inside your system on page 24. Steps 1. Holding the blue touch points, lift the air shroud out of the system. Figure 26. Removing the system air shroud for B, C, G, K and M configurations 2.
Figure 27. Removing the system air shroud for K and M configurations Next steps Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Follow the procedure listed in Before working inside your system. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. Steps 1. Align the tabs on the air shroud with the slots on the system. 2. Lower the air shroud into the system until it is firmly seated.
Figure 28. Installing the system air shroud or B, C, G, K and M Configurations 3. Align the guide slots on the NVLink air shroud with the screws on the graphics heat sink. 4. Lower the NVLink air shroud into the NVLink board until it is firmly seated. Figure 29. Installing the air shroud for K and M Configurations Next steps Follow the procedure listed in After working inside your system on page 24.
Cooling fans Removing a cooling fan Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing fans. 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Follow the procedure listed in Before working inside your system on page 24. 3. Removing the air shroud on page 29. Steps 1.
Figure 31. Installing a cooling fan Next steps 1. Install the air shroud.. 2. Follow the procedure listed in After working inside your system on page 24. Hard drives Removing the 2.5-inch drive cage Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in Before working inside your system. Disconnect the power and signal cable from the system board. Keep the Phillips #1 screwdriver ready. Steps 1.
Figure 32. Removing the 2.5-inch drive cage Next steps If you are removing the drive cage permanently, install any one of the following: ● PSU blank ● PSU 2 ● 2.5-inch drive cage Installing the 2.5-inch drive cage Prerequisites 1. 2. 3. 4. 5. 6. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in Before working inside your system. Remove the PSU or PSU blank, if installed. Install the 2.5-inch drives in drive cage.
Figure 33. Installing the 2.5-inch drive cage Next steps 1. Connect the power cable to the system board. 2. Connect the signal cables to the system board or expansion card. 3. Follow the procedure listed in After working inside your system. Removing the 2.5-inch drive cage cover Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in Before working inside your system. Remove the 2.5-inch drive cage.
Figure 34. Removing the 2.5-inch drive cage cover Next steps Replace the 2.5-inch drives. Installing the 2.5-inch drive cage cover Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in Before working inside your system. Remove the drive cage. If applicable, install the 2.5-inch drives into the drive cage. Connect the power and signal cables to the drive in the drive cage.
Figure 35. Installing the 2.5-inch drive cage cover Next steps 1. Install the drive cage into the PSU 2 bay. 2. Follow the procedure listed in After working inside your system. Removing 2.5-inch cabled drives from the drive cage Prerequisites NOTE: To identify the drive, see the label on the drive cable. For more information, see Drive Specifications in the PowerEdge C4140 Technical Specs at .www.dell.com/poweredgemanuals. 1. 2. 3. 4. 5.
Figure 36. Removing a 2.5-inch cabled drive from the drive cage Next steps 1. Install the drives. 2. Install the drive cage cover. 3. Install the drive cage into the drive cage slot in the chassis. Installing a 2.5-inch cabled drive into the drive cage Prerequisites NOTE: To identify the drive, see the label on the drive cable. For more information, see Drive Specifications in the PowerEdge C4140 Technical Specs at .www.dell.com/poweredgemanuals. 1. 2. 3. 4.
Figure 37. Installing a 2.5-inch cabled drive in the drive cage Next steps 1. 2. 3. 4. 5. 6. 7. Install the 2.5-inch drive cage cover. Install the drive cage into the drive cage slot. Connect the power and signal cables to the system board. Follow the procedure listed in After working inside your system. Enter System Setup and ensure that the drive's controller is enabled. Exit the System Setup program and reboot the system.
Figure 38. Removing the intrusion switch Next steps Replace the intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Follow the procedure listed in Before working inside your system on page 24. Steps 1. Align and slide the intrusion switch into the slot in the system. 2. Connect the intrusion switch cable connector to the connector on the system board. Figure 39.
Next steps Follow the procedure listed in After working inside your system section. System memory System memory guidelines The system supports DDR4 registered DIMM (RDIMMs) slots and load reduced DIMM (LRDIMMs) slots. System memory holds the instructions that are executed by the processor. Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into six channels. Six memory channels are allocated to each processor.
Table 7. Memory channels Process or Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Processo r1 Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12 Processo r2 Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12 Table 8.
For example, 8 GB and 16 GB memory modules can be mixed. ● In a dual-processor configuration, the memory configuration for each processor must be identical. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on. ● Mixing of more than two memory module capacities in a system is not supported. ● Unbalanced memory configurations will result in a performance loss so always populate memory channels identically with identical DIMMs for best performance.
Table 9. Memory operating modes (continued) Memory Operating Mode Description NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error. Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is fault resilient. This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability.
2. Follow the procedure listed in Before working inside your system on page 24. 3. Remove the air shroud. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 2. Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket. 3. Lift and remove the memory module from the system.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation. 4. Press the memory module with your thumbs until the socket levers firmly click into place. Figure 42. Installing a memory module Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 24. 3.
The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order. Table 12.
● If installed remove the expansion card from the riser , before removing the expansion card riser 2. Figure 43. Removing expansion card riser 1 Figure 44. Removing expansion card riser 2 Next steps Install the expansion card riser.
Installing an expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. if applicable, install an expansion card into the riser before installing the expansion card riser 2. Steps 1. Holding the blue touch points on the expansion card riser, align the expansion card with the connector on the system board. NOTE: While installing riser 1, press the tabs and hold the touch point to align the expansion card riser and the riser guide pin on the system board.
Figure 46. Installing expansion card riser 2 Next steps 1. Follow the procedure listed in After working inside your system on page 24. 2. Install any device drivers required for the card as described in the documentation for the card. Removing an expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Follow the procedure listed in Before working inside your system on page 24. 3.
Figure 47. Removing expansion card from riser 1 Figure 48. Removing expansion card from riser 2 3. Install a expansion card filler bracket if you are not going to replace the expansion card. . NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. .
Figure 49. Installing a filler bracket into a riser Next steps Install expansion card into expansion card riser. Installing an expansion card into expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Follow the procedure listed in Before working inside your system. 3. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card.
Figure 50. Removing the metal filler bracket from a riser 2. Holding the card by its edges, insert the expansion card to connect it to the connector on the riser. 3. Close the expansion card latch. Figure 51.
Figure 52. Installing an expansion card into the expansion riser 2 Next steps 1. After installing a card into the riser 1, close the PCIe card holder latch. 2. Follow the procedure listed in After working inside your system on page 24. 3. Install any device drivers required for the card as described in the documentation for the card.
Figure 53. Removing a processor and heat sink module Next steps 1. Install the processor. 2. Replace the processor and heat sink module. Removing the processor Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This procedure is not required when replacing a system board. 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions on page 23.
Figure 54. Loosening the processor bracket 4. Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray. 5. Flex the outer edges of the bracket to release the bracket from the processor. NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink. Figure 55. Removing the processor bracket Next steps Install the processor into the processor and heat sink module..
Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket. NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor.
Figure 57. Applying thermal grease on top of the processor 5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: ● Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. ● Do not press on the heat sink fins. ● Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket.
Figure 58. Installing the heat sink onto the processor Next steps 1. Install the processor and heat sink module. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 24. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions.
4. Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below: a. Partially tighten the first screw (approximately 3 turns). b. Tighten the second screw completely. c. Return to the first screw and tighten it completely. If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM: a. Loosen both the heat sink screws completely. b.
Figure 60. Removing the network daughter card Next steps Replace the network daughter card. Installing the network daughter card Prerequisites Follow the safety guidelines listed in Safety instructions on page 23. Steps 1. Orient the NDC so that the Ethernet connectors fit through the slot in the chassis. 2. Align the captive screws at the back-end of the card with the screw holes on the system board. 3.
Figure 61. Installing the network daughter card Next steps Follow the procedure listed in After working inside your system on page 24. System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.
Figure 62. Removing the system battery 3. To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. 4. Press the battery into the connector until it snaps into place. Figure 63. Installing the system battery Next steps 1. 2. 3. 4. 5. Install the expansion card riser 1. Follow the procedure listed in After working inside your system on page 24. While booting, press F2 to enter the System Setup and ensure that the battery is operating properly.
Next steps 1. Follow the procedure listed in After working inside your system on page 24. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Graphics processing unit The Dell EMC PowerEdge C4140 supports two form factors of GPUs: ● Four PCIe GPUs supported with the GPU switch board or system board. ● Four SXM2 GPUs supported with the NVLink board.
Figure 64. Removing a GPU riser cable from the system board for configurations B and G a. riser cable connector b. riser cable connector slot on GPU switch board Removing a GPU Prerequisites CAUTION: You can remove GPU4 and GPU6 independently. However, prior to removing GPU5, ensure that you remove GPU4 and prior to removing GPU7, ensure that you remove GPU6. 1. Follow the safety guidelines listed in Safety instructions on page 23. 2.
Figure 65. Removing a GPU4 for Configurations B and G NOTE: The procedure to remove GPU6 is identical to GPU4. Figure 66. Removing a GPU5 for Configurations B and G NOTE: The procedure to remove GPU7 is identical to GPU5.
Next steps Remove the GPU riser cable board. Removing a GPU riser cable board Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions on page 23. Follow the procedure listed in Before working inside your system on page 24. Keep the Philips #2 screwdriver ready. Disconnect the power cables connected to the GPU. Remove the GPU from the chassis. Steps 1. Remove the screws securing the GPU riser cable board to the GPU. 2.
Removing the GPU brackets from the GPUs removed from your system The Nvidia brackets are installed on the GPUs shipped with your system. These brackets should be removed from the GPUs and install the DellEMC brackets. Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions on page 23. Follow the procedure listed in Before working inside your system on page 24. Keep the Philips #1 and #2 screwdrivers ready. Remove the GPU riser cable board. Steps 1.
Figure 69. Removing the GPU I/O brackets and the support brackets 1. Torx screw (2) 3. GPU 5. screw (5) 2. support bracket 4. I/O bracket Removing the GPU switch board Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions on page 23. Follow the procedure listed in Before working inside your system on page 24. Remove the system top cover (front and rear). Disconnect the GPU signal cables from the system board and then from the switch board.
Figure 70. Removing the GPU switch board for configurations B and G Installing the optional GPU switch board Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. Steps 1. Align the tabs on the chassis with the slots on the GPU switch board. 2. Slide the GPU switch board toward the back of the chassis to engage the slots on the GPU switch board with the tabs on the chassis. 3. Tighten the screws securing the switch board to the chassis.
Figure 71. Installing the GPU switch board Next steps 1. 2. 3. 4. Connect the GPU switch board power cable. Installing a GPU on page 74 Connect the GPU signal cables to the switch board and the system board. Follow the procedure listed in After working inside your system on page 24. Installing the custom GPU brackets on the replacement GPUs Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Keep the Phillips #1 and #2 screwdrivers ready. 3.
Figure 72. Installing the custom GPU I/O brackets and the support brackets 1. Torx screw (2) 3. GPU 5. screw (5) 2. support bracket 4. I/O bracket Next steps Follow the procedure listed in After working inside your system on page 24. Installing the GPU brackets on the GPUs removed from your system Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Keep the Phillips #1, #2, and the Torx T6 screwdrivers ready. 3. Remove the GPU brackets. Steps 1.
Figure 73. Installing the GPU I/O brackets and the support brackets 1. Torx screw (2) 3. GPU 5. screw (5) 2. support bracket 4. I/O bracket Next steps Follow the procedure listed in After working inside your system on page 24. Installing a GPU riser cable board Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Keep the Philips #2 screwdriver ready. 3. Install the custom GPU brackets on the replacement GPU. Steps 1.
Figure 74. Installing a GPU riser cable from the system board NOTE: The procedure to install the riser cable clip is same for configuration B, C and G. NOTE: Do not hold the GPU by the GPU riser cable board. Next steps 1. Connect the power cables to the GPU. Installing a GPU Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions on page 23. Follow the GPU installation guidelines listed in GPU installation guidelines on page 64. Install the GPU brackets.
Figure 75. Installing the GPU4 for Configurations B and G NOTE: The procedure to install GPU6 is identical to GPU4. Figure 76. Installing the GPU5 for Configurations B and G NOTE: The procedure to install GPU7 is identical to GPU5.
Next steps CAUTION: The GPU should be installed in the system before installing the GPU riser cables to prevent pin damage in the PCIe connectors on the system board or switch board. 1. Install the GPU riser cable to the system board. Installing a GPU riser cable on the GPU switch board Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Install the GPU.
GPU cabling diagrams Figure 78. Configuration B: Cabling dual processor systems with PCIe GPUs and GPU switch board 1. 3. 5. 7. 9. 11. 13. GPU GPU GPU GPU GPU GPU GPU 7 6 cable on the GPU switch board switch board 5 power cable switch board to system board CPU1 cable 4 power 4 cable on the GPU switch board 2. 4. 6. 8. 10. 12.
Figure 79. Configuration C: Cabling dual processor systems with PCIe GPUs and no GPU switch board 1. 3. 5. 7. 9. GPU 7 GPU 6 power cable system board GPU 6 cable on the system board GPU 5 cable on the system board 2. 4. 6. 8. 10. GPU GPU GPU GPU GPU 7 power cable 5 power cable 7 cable on the system board 4 cable on the system board 4 power cable Figure 80. Configuration G: Cabling dual processor systems with PCIe GPUs and a GPU switch board 1. 3. 5. 7.
9. system board 11. GPU switch board to system board cable 13. GPU 5 cable on the GPU switch board 10. GPU switch board to system board CPU1 cable 12. GPU 4 power 14. GPU 4 cable on the GPU switch board Figure 81. Configuration K: Cabling dual processor systems with SXM2 GPUs 1. 3. 5. 7. NVLink board GPU 6 power cable GPU 4 and 5 cables on the system board GPU 5 power cable 2. GPU 7 power cable 4. system board 6. GPU 4 power cable Figure 82.
3. 5. 7. 9. GPU GPU GPU GPU 6 power cable 7signal cable 4 and 5 cables on the system board 4 power cable 4. 6. 8. 10. system board GPU 6 and 7 cables on the system board GPU 4 signal cable GPU 5 power cable SXM2 Graphics processing unit The following are the high-level steps that you must perform to replace the SXM2 GPUs: 1. 2. 3. 4. 5. 6. 7. 8. Remove the NVLink air shroud. Remove the SXM2 heat sink. Remove the SXM2 GPU. Remove the NVLink Board. Install the NVLink Board. Install the SXM2 GPU.
Removing the SXM2-GPU Heat Sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in Before working inside your system. 3. Remove the NVLink air shroud. Steps 1. Using a Phillips #1 screwdriver, loosen the screws on the heat sink in the order that is mentioned below: a. Loosen the first screw three turns. b. Loosen the screw diagonally opposite to the screw you loosened. Figure 84. Removing the SXM2-GPU heat sink screws 2.
Figure 85. Removing the SXM2-GPU heat sink Next steps Remove a SXM2 GPU Removing the SXM2 GPU Prerequisites CAUTION: To avoid any damage to the SXM2 GPU, ensure that you loosen the screws in a descending order starting from the screw numbered 8, on the NVLink board. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in Before working inside your system. Remove the NVLink air shroud. Remove the SXM2-GPU heat sink. Steps 1.
Figure 86. Removing the SXM2 GPU 3. If required, install the socket protective caps on the NVLink board. Figure 87. Installing the socket protective caps Next steps 1. Remove the NVLink board. 2. Install a SXM2 GPU.
Removing the NVLink Board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in Before working inside your system. 3. Remove the following components: a. NVLink air shroud b. SXM2-GPU Heat Sink c. SXM2 GPU(s) CAUTION: Disconnect the data cable from the system board and then remove the NVLink board to prevent pin damage in the PCIe connectors. 4. Disconnect and remove the data and power cables from the NVLink board and the system board.
Installing the NVLink Board Prerequisites Follow the safety guidelines listed in Safety instructions on page 23. Steps 1. Hold the board holders and lower the NVLink board into the chassis at an angle. Slide it to engage the slots on the NVLink board tray with the guide pins on the front inner wall of the chassis. 2. Tighten the thumbscrews to secure the NVLink board to the chassis. Figure 89.
Steps 1. Unpack the new SXM2 GPU. 2. Locate the socket on the NVLink board. 3. If installed, remove the socket protective caps from the SXM2 GPU sockets on the NVLink board. Figure 90. Removing the socket protective caps 4. If installed, remove the socket protective caps from the SXM2 GPU. 5. Align the guide pin on the SXM2 GPU card with the pin-1 on the NVLink board along with the guide pins, then place the SXM2 GPU socket. 6. Tighten the captive screws in ascending order as labeled on the NVlink board.
Figure 91. Installing SXM2 GPU Next steps 1. Install the SXM2-GPU heat sink. 2. Install the NVLink air shroud. Installing the SXM2-GPU Heat Sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in Before working inside your system. Steps 1. If you are using an existing SXM2-GPU heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 2.
Figure 92. Installing the SXM2-GPU heat sink 4. Using a Philips #2 screwdriver tighten the screws in the following order to secure the heat sink to the system board: a. Tighten the first screw three turns. b. Tighten the screw diagonally opposite to the screw you tightened. Figure 93. Installing the SXM2-GPU heat sink screws 5. Repeat the procedure for the remaining two screws. 6. Return to the first screw and tighten it.
7. Following the same diagonal pattern, tighten the remaining screws. Next steps 1. Install the NVLink air shroud. Installing the NVLink Air Shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the guide slots on the NVLink air shroud with the screws on the graphics heat sink. 2. Lower the NVLink air shroud into the NVLink board until it is firmly seated. Figure 94.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy) is configured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs when Hot Spare is disabled. When Hot Spare is enabled, one of the PSUs is put into the sleep mode when system utilization is low in order to maximize efficiency. CAUTION: If two PSUs are used, they must be of the same type, and have the same maximum output power.
Figure 96. Installing a power supply unit blank Next steps Follow the procedure listed in After working inside your system. Removing a power supply unit Prerequisites CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1. Follow the safety guidelines listed in Safety instructions on page 23. 2.
Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label. Steps Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place. Figure 98. Installing a power supply unit Next steps 1.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it cannot be re-installed or installed on another system board. 1. Follow the safety guidelines listed in Safety instructions on page 23. 2. Follow the procedure listed in Before working inside your system on page 24. 3.
5. Holding the system board holder, slide the system board toward the front of the chassis. Sliding the system board toward the front of the chassis disengages the connectors on the system board from the connector slots on the back of the chassis. 6. Lift the system board out of the chassis. Figure 100. Removing the system board Next steps Install the system board. Installing the system board Prerequisites Follow the safety guidelines listed in Safety instructions on page 23. Steps 1.
Figure 101. Installing the system board 4. Install both the cable guides, NDC guide, PCIe guide, and PCH shroud base. 5. Using Phillips #2 screwdriver, tighten the screws to secure both cable guides, NDC guide, PCIe guide, and PCH shroud base to the system board. Figure 102. Installing the cable guides, NDC guide, PCIe guide, and PCH shroud base Next steps 1.
NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A replacement TPM plug-in module is provided for all system board replacements, where a TPM plug-in module was installed. 2. Replace the following: a. Replacing the optional internal USB memory key on page 63 b. Installing a processor and heat sink module on page 59 c. Processors blanks (if applicable) d. Installing a memory module on page 45 e. Installing the expansion card risers f. Installing PCH air shroud. g.
3. Click Service Tag Settings. 4. Enter the service tag. NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct service tag. Once the service tag is entered, it cannot be updated or changed. 5. Click OK. Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites NOTE: ● Ensure that your operating system supports the version of the TPM module being installed.
Figure 103. Installing the TPM Next steps 1. Replace the system board. 2. Follow the procedure listed in Safety instructions on page 23. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed memory. 4. If the value is incorrect, one or more of the memory modules may not be installed properly.
3. From the TPM Security option, select On. 4. Save the settings. 5. Restart your system. 6. Enter System Setup again. 7. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 8. Select the TPM Advanced Settings option. 9. From the TPM2 Algorithm Selection option, select SHA256, then go back to System Security Settings screen. 10. On the System Security Settings screen, from the Intel TXT option, select On. 11. Save the settings. 12. Restart your system.
Next steps Replace the control panel module. Installing the control panel module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in Before working inside your system. Steps 1. Insert the control panel module behind the notch on the chassis. 2. Align the screw holes on the control panel module with the screw holes on the chassis. 3. Using the Phillips #1 screwdriver secure the panel to the to the chassis with the screws. 4.
5 Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
Table 15.
Disabling forgotten password The software security features of the system include a system password and a setup password. The password jumper enables or disables password features and clears any password(s) currently in use. Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
6 System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
7 Getting help Topics: • • • • • Contacting Dell EMC Documentation feedback Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Contacting Dell EMC Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog.
● ● ● ● How-to videos Reference materials, including the Installtion and Service Manual, and mechanical overview Your system service tag to quickly access your specific hardware configuration and warranty information A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl and navigate to your specific product or 2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick Resource Locator section.
8 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. 3. On the Product Support page, click Manuals & documents.
Table 16. Additional documentation resources for your system (continued) Task Document Location To identify the version of iDRAC available on your system, on the iDRAC web interface, click ? > About. For information about installing the www.dell.com/ operating system, see the operatingsystemmanuals operating system documentation. Managing your system For information about updating drivers and firmware, see the Methods to download firmware and drivers section in this document. www.dell.
Table 16. Additional documentation resources for your system (continued) Task Document Location components, see the Error Code Lookup. Troubleshooting your For information about identifying system and troubleshooting the PowerEdge server issues, see the Server Troubleshooting Guide. 110 Documentation resources www.dell.
