Users Guide

Table Of Contents
For simplicity, iSM provides a shortcut in the Program Menu of the Windows operating system. When you select the
Remote iDRAC Hard Reset option, you are prompted for a confirmation to reset the iDRAC. After you confirm, the
iDRAC is reset and the result of the operation is displayed.
NOTE: The following warning message appears in the Event Viewer under the Application Logs category. This
warning does not require any further action.
A provider, ismserviceprovider, has been registered in the Windows Management
Instrumentation namespace Root\CIMV2\DCIM to use the LocalSystem account. This
account is privileged and the provider may cause a security violation if it does
not correctly impersonate user requests.
Linux
iSM provides an executable command on all iSM supported Linux operating system. You can run this command by logging
into the operating system by using SSH or equivalent.
Invoke-iDRACHardReset
Invoke-iDRACHardReset f
ESXi
On all iSM supported ESXi operating systems, the iSM v2.3 supports a Common Management Programming Interface
(CMPI) method provider to perform the iDRAC reset remotely by using the WinRM remote commands.
winrm i iDRACHardReset http://schemas.dell.com/wbem/wscim/1/cim-schema/2/root/cimv2/
dcim/DCIM_iSMService?__cimnamespace=root/cimv2/dcim+InstanceID=
iSMExportedFunctions -u:<root-username> -p:<passwd> -r:https://<Host-IP>:443/WSMan -
a:basic -encoding:utf-8 -skipCNCheck -skipCACheck -skipRevocationcheck
NOTE: VMware ESXi operating system does not prompt for confirmation before resetting the iDRAC.
NOTE: Due to limitations on the VMware ESXi operating system, iDRAC connectivity is not restored completely after
the reset. Ensure that you manually reset iDRAC.
Table 59. Error Handling
Result Description
0 Success
1 Unsupported BIOS version for iDRAC reset
2 Unsupported platform
3 Access denied
4 iDRAC reset failed
In-band Support for iDRAC SNMP Alerts
By using iDRAC Service Module v2.3, you can receive SNMP alerts from the host operating system, which is similar to the alerts
that are generated by iDRAC.
You can also monitor the iDRAC SNMP alerts without configuring the iDRAC and manage the server remotely by configuring the
SNMP traps and destination on the host OS. In iDRAC Service Module v2.3 or later, this feature converts all the Lifecycle logs
replicated in the OS logs into SNMP traps.
NOTE: This feature is active only if the Lifecycle Logs replication feature is enabled.
NOTE: On Linux operating systems, this feature requires a master or OS SNMP enabled with SNMP multiplexing (SMUX)
protocol.
By default, this feature is disabled. Though the In-band SNMP alerting mechanism can coexist along with iDRAC SNMP alerting
mechanism, the recorded logs may have redundant SNMP alerts from both the sources. It is recommended to either use the
in-band or out-of-band option, instead of using both.
Using iDRAC Service Module
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