Users Guide

● Click Reset iDRAC to Default Settings to reset the iDRAC to the default settings. After you click Reset iDRAC to
Default Settings,Reset iDRAC to factory default window is displayed. This action reset the iDRAC to the factory
defaults. Chose any of the following options:
a. Preserve user and network settings.
b. Discard all settings and reset users to the shipping value (root/shipping value).
c. Discard all settings and reset username and password.
2. A warning message is displayed. Click Ok to proceed further.
Scheduling remote automated diagnostics
You can remotely invoke automated offline diagnostics on a server as a one-time event and return the results. If the diagnostics
require a reboot, you can reboot immediately or stage it for a subsequent reboot or maintenance cycle (similar to updates).
When diagnostics are run, the results are collected and stored in the internal iDRAC storage. You can then export the results
to an NFS, CIFS, HTTP, or HTTPs network share using the diagnostics export racadm command. You can also run
diagnostics using the appropriate WSMan command(s). For more information, see the WSMan documentation.
You must have iDRAC Express license to use remote automated diagnostics.
You can perform the diagnostics immediately or schedule it on a particular day and time, specify the type of diagnostics, and the
type of reboot.
For the schedule, you can specify the following:
● Start time – Run the diagnostic at a future day and time. If you specify TIME NOW, the diagnostic is run on the next reboot.
● End time - Run the diagnostic until a date and time after the Start time. If it is not started by End time, it is marked as failed
with End time expired. If you specify TIME NA, then the wait time is not applicable.
The types of diagnostic tests are:
● Express test
● Extended test
● Both in a sequence
The types of reboot are:
● Power cycle system
● Graceful shutdown (waits for operating system to turn off or for system restart)
● Forced Graceful shutdown (signals operating system to turn off and waits for 10 minutes. If the operating system does not
turn off, the iDRAC power cycles the system)
Only one diagnostic job can be scheduled or run at one time. A diagnostic job can complete successfully, complete with error, or
is unsuccessful. The diagnostic events including the results are recorded in Lifecycle Controller log. You can retrieve the results
of the last diagnostic execution using remote RACADM or WSMan.
You can export the diagnostic results of the last completed diagnostics that were scheduled remotely to a network share such
as CIFS, NFS, HTTP or HTTPS. The maximum file size is 5 MB.
You can cancel a diagnostic job when the status of the job is Unscheduled or Scheduled. If the diagnostic is running, then restart
the system to cancel the job.
Before you run the remote diagnostics, make sure that:
● Lifecycle Controller is enabled.
● You have Login and Server Control privileges.
Scheduling remote automated diagnostics using RACADM
● To run the remote diagnostics and save the results on the local system, use the following command:
racadm diagnostics run -m <Mode> -r <reboot type> -s <Start Time> -e <Expiration Time>
● To export the last run remote diagnostics results, use the following command:
racadm diagnostics export -f <file name> -l <NFS / CIFS / HTTP / HTTPs share> -u
<username> -p <password>
For more information about the options, see the iDRAC RACADM CLI Guide available at https://www.dell.com/idracmanuals.
Troubleshooting managed system using iDRAC
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