Hardware Owner's Manual

Troubleshooting 87
Installation Problems
Perform the following checks if you are troubleshooting an installation
problem:
• Check all cable and power connections (including all rack cable
connections).
• Unplug the power cord, and wait one minute. Then reconnect the power
cord and try again.
• If the network is reporting an error, see if there is enough memory installed
and disk space available.
• Remove all added options, one at a time, and try to power up the system. If
after removing an option the server works, you may find that it is a
problem with the option or a configuration problem between the option
and the server. Contact the option vendor for assistance.
• If the system does not power on, check the LED display. If the power LED
is not on, you may not be receiving AC power. Check the AC power cord to
make sure that it is securely connected.
Troubleshooting External Connections
Loose or improperly connected cables are the most likely source of problems
for the system, monitor, and other peripherals (such as a printer, keyboard,
mouse, or other external device). Ensure that all external cables are securely
attached to the external connectors on your system. See PowerEdge C5000
Rear View on page 3 for the back panel connectors on your system.