Owners Manual
Troubleshooting your system
Safety first — for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: Solution validation was performed by using the factory shipped hardware configuration.
NOTE: This chapter provides troubleshooting information for the PowerEdge FX2 and FX2s enclosures only. For
troubleshooting information on the sleds, see the sled documentation at Dell.com/poweredgemanuals.
NOTE: For troubleshooting information about the PowerEdge FX2 enclosure components, see the Dell PowerEdge FX2 and
FX2s Enclosure Owner's Manual at Dell.com/poweredgemanuals.
Topics:
• Troubleshooting system memory
• Troubleshooting hard drives
• Troubleshooting USB devices
• Troubleshooting Solid State Drives
• Troubleshooting an internal SD card
• Troubleshooting processors
• Troubleshooting the system board
• Troubleshooting the NVRAM backup battery
Troubleshooting system memory
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: Before performing the following procedure, ensure that you have installed the memory modules according to the
memory installation guidelines for the sled.
1. Restart the sled:
a. Press the power button after to turn off the sled.
b. Press the power button again to apply power to the sled.
If no error messages appear, go to step 8.
2. Enter the System Setup and check the system memory setting.
If the amount of memory installed matches the system memory setting, go to step 8.
3. Remove the sled from the enclosure.
4. Open the sled.
CAUTION:
The memory modules are hot to touch for some time after the sled has been powered down. Allow
time for the memory modules to cool before handling them. Handle the memory modules by the card edges
and avoid touching the components.
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