Owners Manual
5. Reseat the memory modules in their sockets.
6. Close the sled.
7. Install the sled in the enclosure.
8. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
If the test fails, see the Getting help section.
Related references
Getting help on page 128
Using system diagnostics on page 117
Related tasks
Removing the sled on page 52
Installing the sled on page 54
Troubleshooting hard drives
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
CAUTION: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back
up all the files on the hard drive, if possible.
1. Run the appropriate controllers test and the hard drive tests in system diagnostics.
If the tests fail, go to step 3.
2. Take the hard drive offline and wait until the hard drive indicator codes on the drive carrier signal that the drive may be
removed safely, then remove and reseat the drive carrier in the sled.
3. Restart the sled, enter the System Setup and confirm that the drive controller is enabled.
4. Ensure that any required device drivers are installed and are configured correctly.
NOTE: Installing a hard drive into another bay may break the mirror if the mirror state is optimal.
5. Remove the hard drive and install it in the other drive bay.
6. If the problem is resolved, reinstall the hard drive in the original bay.
If the hard drive functions properly in the original bay, the drive carrier could have intermittent problems. Replace the drive
carrier.
7. If the hard drive is the boot drive, ensure that the drive is configured and connected properly.
8. Partition and logically format the hard drive.
9. If possible, restore the files to the drive.
If the problem persists, see the Getting help section.
Related references
Getting help on page 128
Hard drive or SSD indicator patterns on page 12
Related tasks
Removing a hard drive or SSD on page 87
Installing a hard drive or SSD on page 89
Troubleshooting your system
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