Owners Manual

Troubleshooting an internal SD card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.
2. Note the Internal SD Card Redundancy option is enabled in the Integrated Devices screen of the System Setup
(Mirror or Disabled).
3. Turn off the sled using the operating system commands or the CMC.
4. Remove the sled from the enclosure.
5. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror
mode and SD card 1 has failed, insert the new SD card into SD card slot 1.
6. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror
mode and SD card 2 has failed, insert the new SD card into SD card slot 2.
7. If the Internal SD Card Redundancy option in Integrated Devices screen of the System Setup is set to Disabled,
replace the failed SD card with a new SD card.
8. Install the sled in the enclosure.
9. Turn on the sled.
10. Enter the System Setup and ensure that the Internal SD Card Port option is enabled and Internal SD Card Redundancy
option is set to Mirror mode.
11. Check if the SD card is functioning properly.
If the problem persists, see the Getting help section.
Related references
Getting help on page 128
Related tasks
Removing a hard drive or SSD on page 87
Removing the sled on page 52
Installing the sled on page 54
Troubleshooting processors
1. Turn off the sled using the operating system commands or the CMC.
2. Remove the sled from the enclosure.
3. Ensure that the processor(s) and heat sink(s) are properly installed.
4. If your system only has one processor installed, ensure that it is installed in the primary processor socket (CPU1).
5. Install the sled in the enclosure.
6. Turn on the sled.
7. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
If the problem persists, see the Getting help section.
Related references
Getting help on page 128
Related tasks
Removing the sled on page 52
Installing the sled on page 54
Troubleshooting your system
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