Concept Guide

• Delete server-related information

• View the managed system using Physical Computer System View

• Manage the web server certificate

• Configure the USB management port

• View SupportAssist Collection to resolve business-critical issues

• Replace motherboard using Import Server Profile feature

What’s new in this release?

The new features supported in this release are:

• Firmware updates for out-of-band SATA hard drives

• Firmware update support for PERC 9.3 controller

• Firmware updates support for HBA 330 mini adapter

• Firmware update support for the ConnectX-4 Lx Dual Port 25 GbE DA/SFP rNDC

• Enhanced and flexible back plane zoning or split modes for Dell PowerEdge R730xd. Backplanes can

be splitted into 4–20, 8–16, 16–8, 20–4

• Firmware update support for the following PCI SSD cards:

– Dell Express Flash NVMe PM1725 800 GB PCIe SSD Controller

– Dell Express Flash NVMe PM1725 1.6 TB PCIe SSD Controller

– Dell Express Flash NVMe PM1725 3.2 TB PCIe SSD Controller

– Dell Express Flash NVMe PM1725 1.6 TB PCIe SSD Adapter by Samsung

– Dell Express Flash NVMe PM1725 3.2 TB PCIe SSD Adapter by Samsung

– Dell Express Flash NVMe PM1725 6.4 TB PCIe SSD Adapter by Samsung

• Renamed Tech Support Report to SupportAssist Collection

• Lifecycle Controller version 2.30.30.30 on a 13

generation of Dell PowerEdge server with iDRAC8

and a 12

generation PowerEdge server with iDRAC7

– Upgrade directly to Lifecycle Controller version 2.30.30.30 from LC 2.xx.xx.xx or 1.xx.xx

NOTE: You cannot downgrade to version 1.xx.xx on a 13

generation of Dell PowerEdge

server. On a Dell 12

generation of Dell PowerEdge server, you can downgrade to 1.xx.xx

version. However, you must downgrade iDRAC before downgrading Lifecycle Controller.

NOTE: For more information on features supported on 12

and 13

generations of Dell

PowerEdge servers, see Feature Matrix available in the Dell Lifecycle Controller User’s Guide

or the related white paper available at the Dell TechCenter.

Why use Lifecycle Controller Remote Services?

When Dell examined the most common management tasks and the inefficiencies associated with them, it

discovered that the additional time taken for performing management tasks was not because of the tools,

but it was because of how the functions were split between several tools. For example, the most

common tasks such as provisioning, deploying, and updating required not only multiple tools and

multiple media format, but also searching the Web for tools such as drivers and firmware. This traditional

delivery model resulted in inefficient use of time, potential errors, and possible security risks. Lifecycle

Controller-Remote Services addresses all these system management issues.