Dell Lifecycle Controller GUI v2.30.30.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Introduction........................................................................................................... 7 Why use Lifecycle Controller?.............................................................................................................. 7 Benefits of using iDRAC with Lifecycle Controller...............................................................................8 What's new in this release?................................................................................
Viewing hardware inventory — current or factory shipped.............................................................. 28 Exporting hardware inventory — current or factory shipped............................................................28 Exporting hardware inventory to a USB drive.............................................................................. 29 Exporting hardware inventory to a network share......................................................................
Rekey controller with new local key............................................................................................ 56 Removing encryption and deleting data...................................................................................... 57 Breaking mirrored drives..................................................................................................................... 57 System setup — Advanced Hardware Configuration...............................................................
SupportAssist Collection..................................................................................................................... 77 Exporting the SupportAssist Collection........................................................................................78 8 Easy-to-use system component names......................................................... 79 9 Using the system setup and boot manager................................................... 82 Choosing the system boot mode...............
Introduction 1 Dell Lifecycle Controller provides advanced embedded systems management to perform systems management tasks such as deploy, configure, update, maintain, and diagnose using a graphical user interface (GUI). It is delivered as part of integrated Dell Remote Access Controller (iDRAC) out-of-band solution and embedded Unified Extensible Firmware Interface (UEFI) applications in the latest Dell servers.
and embedded, formatting or reinstalling the operating system does not remove the tool, thus saving significant time and money. Benefits of using iDRAC with Lifecycle Controller The benefits include: • Increased availability — Early notification of potential or actual failures that help prevent a server failure or reduce recovery time after failure.
Key features The key features of Lifecycle Controller are: • Provisioning — Entire preoperating system configuration from a unified interface. • Deploying — Simplified operating system installation with the embedded drivers on Lifecycle Controller. Unattended installation mode is available for Microsoft Windows and Red Hat Enterprise Linux 7 operating systems. • Download drivers for operating system installation from downloads.dell.com.
Features supported Dell PowerEdge 12th generation servers Dell PowerEdge 13th generation servers Part replacement Local updates Driver packs Hardware inventory Remote services (through WS-Man) Unattended operating system installation — Microsoft Windows Unattended operating system installation — Red Hat Enterprise Linux 7 Deploying an operating system using UEFI Secure Boot Enhanced repurpose or retire server NOTE: Specific component selection is not supported on the Dell's 12th generation of PowerEdge s
Licensable features in Lifecycle Controller Lifecycle Controller features are available based on the type of license (Basic Management with IPMI, iDRAC Express, iDRAC Express for Blades, or iDRAC Enterprise) that you purchase. Only licensed features are available in the Lifecycle Controller GUI. For more information about managing licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.com/support/home.
Viewing iDRAC license information After you open the Lifecycle Controller GUI page, you can view details about the iDRAC installed on a server. To view the iDRAC license information: 1. Start Lifecycle Controller. For more information, see Starting Lifecycle Controller. 2. On any page of Lifecycle Controller, click About in the upper-right corner. 3. On the About page, click License Information. The following information is displayed on the iDRAC License Report page: Table 3.
• The Glossary provides information about the terms used in this document. • The Dell OpenManage Server Update Utility User's Guide provides information about using the DVDbased application for identifying and applying updates to the system. The following system documents are available to provide more information: • The safety instructions that came with your system provide important safety and regulatory information.
– Serviceability Tools – Dell Client Command Suite – Connections Client Systems Management d. • To view a document, click the required product version. Using search engines: – Type the name and version of the document in the search box. Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.
2 Using Lifecycle Controller This section provides information about starting, enabling, and disabling Lifecycle Controller. Before using Lifecycle Controller, make sure that the network and iDRAC are configured. For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals. Starting Lifecycle Controller To start Lifecycle Controller, restart the system and press during POST to select Lifecycle Controller from the list displayed.
Message Cause Lifecycle Controller update required • • Resolution The embedded device that has Enable Lifecycle Controller. For a backup of the product may more information, see Enabling contain corrupted data. Lifecycle Controller. Ungracefully exits Lifecycle Controller for three consecutive times if one of the following conditions occur: – 3 consecutive unsuccessful attempts to enter Lifecycle Controller GUI. – 3 consecutive unsuccessful attempts to complete inventory collection.
5. On the System Setup Main Menu page, select Finish to save the settings. 6. Select Yes to restart the system. Canceling Lifecycle Controller actions If Lifecycle Controller causes the system to restart twice, cancel the Lifecycle Controller actions. However, if Lifecycle Controller causes the system to restart the third time, the message Lifecycle Controller update required is displayed, you must enable Lifecycle Controller.
The Lifecycle Controller Network Settings page is displayed. Configuring Lifecycle Controller Network Settings Use this page to configure network settings for a NIC. 1. Start Lifecycle Controller. For more information, see Starting Lifecycle Controller. 2. On the left pane, click Settings. 3. On the Settings pane, click Network Settings. 4. From the NIC Card drop-down menu, select the NIC port that you want to configure. NOTE: You can use only one NIC at a time to communicate with the network. 5.
• 2. 3. DHCP — Indicates that the network must be configured by using an IP address from a DHCP server. If DHCP is selected, a DHCP IP address is displayed on the Network Settings page.
• No Configuration — indicates that the NIC must not be configured. • DHCP — indicates that the NIC must be configured using an IP address from a DHCP server. If DHCP is selected, a DHCP IP address is displayed on the Network Settings page. • 6. Static IP — indicates that the NIC must be configured using a static IP. Type the IP Address Properties — IP Address, Subnet Mask, Default Gateway, and DNS Address. If you do not have this information, contact your network administrator.
Lifecycle Controller log Firmware update Firmware rollback Hardware inventory view and export Configure Operating system deployment Platform restore Hardware diagnostics Setting up Lifecycle Controller using Initial Setup Wizard Using the system setup and boot manager Import server license Viewing iDRAC license information Restoring a server profile after system board replacement 21
Operating system deployment 3 The OS Deployment feature allows you to deploy standard and custom operating systems on the managed system. You can also configure RAID before installing the operating system if it is not already configured. Lifecycle Controller allows deploying the operating system using the following options: • Manual installation • Unattended installation. For more information on unattended installation, see Unattended installation. • UEFI Secure Boot.
• • Secure Boot — Allows you to enable or disable the Secure Boot option. Click Enabled to secure the boot process by checking if the drivers are signed with an acceptable digital signature. This option is available only for the UEFI boot mode. For more information on Secure Boot, see UEFI Secure Boot. NOTE: The Secure Boot option is available only if the Load Legacy Video Option ROM setting is set to disabled.
Unattended installation Post reboot scenarios Using the optional RAID configuration Using the optional RAID configuration When you install an operating system, you can: • Deploy the operating system without configuring RAID. • Configure the hard-disk drives using the optional RAID configuration wizard and deploy the operating system. Alternatively, you can configure RAID through the RAID configuration page from the Hardware Configuration → Configuration Wizards → RAID Configuration.
NOTE: The unattended installation feature is supported only for Microsoft Windows and Red Hat Enterprise Linux 7 operating systems. If you select an operating system other than Windows or Red Hat Enterprise Linux 7, the Unattended Install option is grayed out.
drivers and copies them to a temporary directory (OEMDRV) on the managed system. These files are deleted after 18 hours or when you: • Refresh the AC power cycle, which resets the iDRAC. • Press select iDRAC Settings or Lifecycle Controller to cancel the Lifecycle Controller actions. NOTE: Before installing an operating system, make sure that Lifecycle Controller is updated with the latest driver packs. You can download the latest Lifecycle Controller drivers at dell.com/support.
Monitor 4 Using Lifecycle Controller, you can monitor the hardware inventory and events of a server throughout its life cycle.
For more information about the easy-to-use names of the hardware components, see Easy-to-use System Component Names. NOTE: View and export factory-shipped inventory feature is grayed out if the Repurpose or Retire System option is selected, which permanently deletes the factory-shipped inventory.
3. In the right pane, click Hardware Inventory. 4. Click Export Current Inventory or Export Factory Shipped Hardware Inventory. 5. If you are exporting the inventory to a local USB drive, select USB Drive. If you are exporting the file to a shared folder on a network, select Network Share. For more information, see Exporting Hardware Inventory To A USB Drive or Exporting Hardware Inventory To A Network Share.
• Domain and User Name — Type the domain and user name required to log on to the network share. If there is no domain, type the user name. • Password — Type the correct password. • File Path — Type the sub-directories, if any. For example, 2015\Nov. NOTE: The following characters are supported for user name and password: – Digits (0–9) – Alphabets (a-z, A-Z) – Hyphen (-) NOTE: Lifecycle Controller allows 256 characters in a path that includes the file name and file extension.
Viewing or exporting current inventory after resetting Lifecycle Controller NOTE: The system automatically turns off after you select the Repurpose or Retire System option. To view or export the current hardware inventory data after resetting Lifecycle Controller: 1. Turn on the system and wait for a few minutes for iDRAC to start functioning. 2.
You can use the filtering and sorting options to view the Lifecycle Log. NOTE: As the system events are generated by various systems management tools, you may not view the events in log immediately after they were logged. To view the Lifecycle Log history and use the filtering options: 1. Start Lifecycle Controller. For more information, see Starting Lifecycle Controller. 2. In the left pane, click Lifecycle Log. 3. In the right pane, click View Lifecycle Log History.
To export the Lifecycle Log: 1. Start Lifecycle Controller. For more information, see Starting Lifecycle Controller. 2. In the left pane, click Lifecycle Log. 3. In the right pane, click Export Lifecycle Log. 4. Select either USB Drive or Network Share. For more information, see Exporting Lifecycle Log To A USB Drive or Exporting Lifecycle Log To A Network Share. When you select Network Share, to verify connection, click Test Network Connection.
NOTE: The following characters are supported for user name and password: – Digits (0–9) – Alphabets (a-z, A-Z) – Hyphen (-) NOTE: Lifecycle Controller allows 256 characters in a path that includes the file name and file extension. For example, if 56 characters are used for file name and extension, only 200 characters can be used for the path. Lifecycle Controller does not support these characters -:, *,?,”,<,>,|,#,%,^, and SPACE.
5 Firmware update Using Lifecycle Controller, the system can be updated using the repositories accessible through FTP or on a locally attached USB drive, DVD, or network share. Use the Firmware Update page to: • View the current version of the installed applications and firmware. • View a list of available updates. • Select the required updates, downloads (automatic), and then apply the updates to the following components listed in the table.
Component Name Firmware Rollback Out-of-band — Supported? (Yes or System Restart No) Required? In-band — System Restart Required? Lifecycle Controller GUI — Restart Required? CMC (on PowerEdge FX2 servers) No Yes Yes Yes OS Collector No No No No generation PowerEdge servers only) * Indicates that though a system restart is not required, iDRAC must be restarted to apply the updates. iDRAC communication and monitoring will temporarily be interrupted.
Version compatibility The version compatibility feature enables you to update the component firmware versions that are compatible with system components. In case of compatibility issues, Lifecycle Controller displays upgrade or downgrade error messages during the update. Updating firmware You can update to the latest version of Lifecycle Controller using the Firmware Update wizard. It is recommended that you run the Firmware Update wizard regularly to access the latest updates.
7. Select the components that require an update, and then click Apply. The update process is initiated and the firmware update is completed. After restart, the system is ready to use. NOTE: The system does not restart if operating system driver packs, OS collector tool, or hardware diagnostics are updated. NOTE: When applying more than one update, the system may restart between updates. In this case, Lifecycle Controller restarts the server and automatically continues the update process.
Using a network share Updating or rolling back devices that affect Trusted Platform Module settings Using a local drive Lifecycle Controller allows you to perform firmware updates using locally available DVDs or USB drives, or virtual media. This flexibility improves the efficiency of the update process when there is a high network traffic.
To update using a USB drive: 1. Insert a USB drive to the managed system. Alternatively, you can insert the USB drive to the client system and use the Virtual Media feature to access the USB drive. For more information about this feature, see the Integrated Dell Remote Access Controller (iDRAC) User’s Guide at dell.com/ esmmanuals. 2. From the Select Device drop-down menu, select the USB drive that contains the updates (DUP or repository). 3.
This step is optional for operating system driver source. NOTE: If the catalog file is located in the root folder, do not enter the file name in the File Path or Update package path field. However, if the catalog file is located in a subdirectory, enter the subdirectory name. NOTE: If the catalog file or DUP is downloaded from ftp.dell.com, do not copy them to a subdirectory. NOTE: Lifecycle Controller allows 256 characters in a path that includes the file name and file extension.
– Password — The password required to access the proxy server. – Type — The type of proxy server. Lifecycle Controller supports HTTP and SOCKS 4 proxy server types. Using a network share To use a shared folder over a network, select Network Share (CIFS, NFS, or HTTP) and enter the details provided in the following table: CIFS For CIFS, type the following details: • Share Name — Path to the repository or the shared folder where the DUPs are stored. For example, \\192.168.20.26\sharename or \\servername\sha
– Password: The password required to access the proxy server. – Type: The type of proxy server. Lifecycle Controller supports HTTP, SOCKS 4, and SOCKS 5 proxy server types. NOTE: HTTP, SOCKS 4, and SOCKS 5 (for IPv6) proxy server types are supported in this release. HTTPS is not supported in LC-UI. Using single component DUPs To use single component Dell Update Packages (DUP), download the Dell Update Package (only .exe) from the Dell FTP site (ftp.dell.
a 12th generation PowerEdge servers with firmware version 2.xx.xx.xx, if you want to roll back Lifecycle Controller firmware to a previous version such as 1.x.x, you must first roll back iDRAC to the previous version and then roll back Lifecycle Controller. It is not possible to roll back Lifecycle Controller to a previous version if iDRAC firmware version is 2.xx.xx.xx. • Dell Diagnostics, operating system driver packs, CPLD, and operating system collector tool cannot be rolled back to earlier versions.
Comparing firmware versions To compare the version of the update or rollback with the version currently installed on the system, compare the versions in the Current and Available fields: • Component — Displays the name of the components. Select the check box corresponding to the component that you want to update. • Current — Displays the component version currently installed on the system. • Available — Displays the version of the available firmware.
Configure 6 Lifecycle Controller provides various system configuration wizards. Use the configuration wizards to configure system devices. The Configuration Wizards has: • System Configuration Wizards — This wizard includes LCD Panel Security, iDRAC Settings, System Date and Time Configuration, and vFlash SD card Configuration. • Storage Configuration Wizards — This wizard includes RAID Configuration, Key Encryption, and Break Mirror.
• 6. View Only • Disable Click Finish to apply the changes. Configuring iDRAC To configure iDRAC parameters applicable to the system, such as LAN, common IP settings, IPv4, IPv6, Virtual Media, and LAN user configuration use the iDRAC Settings wizard. NOTE: You can also use the System Setup utility during startup for configuring iDRAC. For more information about the System Setup utility, see Using The System Setup Program And Boot Manager. To configure and manage the iDRAC parameters: 1.
4. Under System Configuration Wizards, click System Time and Date Configuration. The default system time and system date displayed in Lifecycle Controller is the date and time reported by the system BIOS. 5. Modify the System Time and System Date (HH:MM:SS AM or PM), as required. 6. Click Finish to apply the changes. Configuring vFlash SD card Use the licensed feature to enable or disable the vFlash SD card, check the health and properties, and initialize the vFlash SD card.
3. In the right pane, click Configuration Wizards. 4. On the System Configuration Wizards page, click vFlash SD Card Configuration. The vFlash SD Card page is displayed. 5. Click Initialize vFlash to delete all the data present in the vFlash SD card. NOTE: The Initialize vFlash option is not available after you disable the vFlash SD card.
A foreign configuration is a set of physical disk drives containing a RAID configuration that is introduced to the system, but is not managed by the RAID controller to which it is attached. You may have a foreign configuration if physical disk drives have been moved from one RAID controller to another RAID controller. NOTE: Import Foreign Configuration is supported from System Setup → Advanced Hardware Configuration → Device Settings.
• RAID 6 — Stripes data across the physical disks, and uses two sets of parity information for additional data redundancy. If one or two physical disks fail, the data can be rebuilt using the parity information. RAID 6 offers good data redundancy and read performance but slower write performance. • RAID 10 — Combines mirrored physical disks with data striping. If a physical disk fails, data can be rebuilt using the mirrored data. RAID 10 offers good read and write performance with good data redundancy.
• Encryption Capability — Select Yes to enable encryption capability. • Select Span Length — Select the span length. The span length value refers to the number of physical disk drives included in each span. Span length applies only to RAID 10, RAID 50, and RAID 60. The Select Span Length drop‑down list is active only if you have selected RAID 10, RAID 50, or RAID 60.
• Hot Spare Disk — Select a disk that is used as a hot spare. Only one dedicated hot spare is supported in Lifecycle Controller. • Secure Virtual Disk — Select to secure the virtual drive using the controller’s security key. NOTE: The secure virtual drive is created only if the controller security key is created and the selected disks are Self-Encrypting Drives (SEDs). Viewing summary The Summary page displays the virtual disk attributes based on selections.
The Select Physical Disks page is displayed. 7. Select the physical disk properties and click Next. The Virtual Disk Attributes page is displayed. 8. Select the virtual disk parameters and click Next. The Summary page is displayed. 9. To apply the RAID configuration, click Finish.
Selecting physical disks Setting virtual disk attributes Viewing summary Applying the local key on a RAID controller Key encryption Use the Key Encryption feature to: • Apply local encryption for PERC H710, H710P, H730, H730P, H810, and H830 RAID controllers. • Delete the local encryption key. • Encrypt the existing unsecure virtual drives. • To change an existing encryption key to another one.
NOTE: This option is available if there are secure-capable virtual disks connected to a securitycapable controller. • Rekey controller and encrypted disks with a new key — Replace the existing local key with a new key. • Remove encryption and delete data — Delete the encryption key on the controller and all the secure virtual drives along with its data. After deletion, controller state changes to No encryption mode.
8. In the New Passphrase field, enter the passphrase that is associated with the new encryption key identifier. Related Links Local key encryption mode Removing encryption and deleting data To remove the encryption and delete the data on the virtual disks: CAUTION: The existing encryption, virtual drives, and all the data are permanently deleted. 1. Start Lifecycle Controller. For more information, see Starting Lifecycle Controller. 2. In the left pane, click Hardware Configuration. 3.
NOTE: When you update the firmware on a BCM57xx and 57xxx adapters, you will notice that the cards are displayed as QLogic. This is due to the acquisition of Broadcom NetXtreme II by QLogic. The Advanced Hardware Configuration wizard allows you to configure the following: NOTE: You can also use System Setup utility during startup to configure the following devices. For more information about the System Setup utility, see Using The System Setup Program And Boot Manager.
– Intel i540 DP 10G BASE-T Adapter (Low Profile) – Intel DP 10GBASE SFP+ (Full Height) – Intel DP 10GBASE SFP+ (Low Profile) – Intel i350 DP 1G Adapter (Full Height) – Intel i350 DP 1G Adapter (Low Profile) – Intel i350 QP 1G Adapter (Full Height) – Intel i350 QP 1G Adapter (Low Profile) – Intel i540 QP rNDC (10G BASE-T + 1G BASE-T) – Intel i350 QP rNDC 1G BASE-T – Intel i520 DP bNDC KR – Intel DP 10Gb KR Mezz – Intel DP 10Gb KR Mezz – Intel I350 QP 1G Mezz – ConnectX-3 Dual Port 10 GbE KR Blade Mezzanine C
• H310 Embedded • H330 Adapter • H330 Mini Monolithic • H330 Mini and Mono • H330 Mini Blades • H330 Embedded • H710 Adapter • H710 Mini Blades • H710 Mini Monolithic • H710P Adapter • H710P Mini Blades • H710P Mini Monolithic • H810 Adapter • H830 Adapter • H730P Adapter • PERC S110 • PERC S130 Integrated Broadcom NICs are controlled by both BIOS and the settings stored on the device itself.
Collect system inventory on restart When you enable the Collect System Inventory On Restart (CSIOR) property, hardware inventory and part configuration information is discovered and compared with previous system inventory information on every system restart. NOTE: By default, the CSIOR property is enabled. Updating server inventory information To enable collecting system inventory on restart: 1. Start Lifecycle Controller. For more information, see Starting Lifecycle Controller. 2.
3. Use this local FTP server for firmware update. Using Dell Repository Manager to create the repository and copy it to a local FTP server To create and copy the repository: 1. Copy the repository created using the Dell Repository Manager to the root directory of the local FTP server. NOTE: For information about creating a repository for your system, see the Dell Repository Manager User’s Guide at dell.com/support/home. 2. Use this local FTP server for firmware update.
NOTE: A USB drive is not required for users, who have access to ftp.dell.com through a proxy server. For the latest updates, download the most recent Dell Server Updates ISO images for your system from dell.com/support. NOTE: Lifecycle Controller supports internal SATA optical drives, USB drives, and Virtual Media devices. If the installation media is corrupt or not readable, then Lifecycle Controller may be unable to detect the presence of a media.
3. Click the Permissions tab. 4. Click Add to add names of the users for whom you want to provide access to the CIFS share. 5. Type the names and click OK. 6. In the Permissions section under Allow column, select Full Control. Now the selected folder is shared over network and it can be accessed over CIFS protocol by using the \\\share_name folder path. NOTE: Lifecycle Controller does not support CIFS message signing feature.
Maintain 7 Using Lifecycle Controller, you can maintain the health of a system throughout its life cycle using the features such as Part Replacement Configuration and Platform Restore. Platform restore Lifecycle Controller allows you to create a copy (image file) of the server's profile on the vFlash SD card installed on the server.
– Component configuration information. – User name and password for RAID controller and BIOS. – Component certificates. – Licenses. – Signature to validate that the backup file is not tampered and generated by Lifecycle Controller. The server profile backup image file does not contain: • Operating system or any data stored on hard-disk drives or virtual drives. • vFlash SD card partition information. • Lifecycle log. • Dell diagnostics. • Dell OS Driver Pack.
Component Firmware Configuration Security Information* Lifecycle Controller Yes NA NA Backplane NA NA NA CPLD NA NA NA Power Supply Unit Yes NA NA FC HBA Yes Yes NA Enclosure NA NA NA NVMe PCIe SSD drives NA NA NA OS Collector NA NA NA HHHL NVMe Adapter NA NA NA * The security information refers to the user credentials that are used to access the components.
Alternatively, to generate an encrypted backup file using a passphrase, enter the passphrase and click Finish. In the absence of a passphrase, Lifecycle Controller encrypts the backup image file with a default passphrase (internally generated). 5. In the Backup File Passphrase field, enter a passphrase. For example, Rt@#12tv. NOTE: A valid passphrase contains 8–32 characters. It must include a combination of uppercase and lowercase letters, numbers, symbols, and must not have white spaces.
To export the server profile to a USB drive or a network share: 1. Start Lifecycle Controller. For more information, see Starting Lifecycle Controller. 2. In the left pane, select Platform Restore. 3. In the right pane, select Export Server Profile. 4. Select either USB Drive or Network Share, enter the details, and then click Finish. NOTE: You can also use a USB drive that is attached to the client system while operating remotely. To use the USB drive remotely, use the Virtual Media feature.
Importing server profile from a vFlash SD card, network share, or USB drive Before importing the server profile, make sure that the following prerequisites are met: • The Service Tag of the server is same as when the backup was taken. • If you are restoring from a vFlash SD card, the vFlash SD card must be installed and must contain the backup image in a folder labeled SRVCNF. This image must be from the same server that you are trying to restore.
7. Select either Preserve or Delete. 8. • Delete configuration — Deletes the RAID level, virtual disk, and controller attributes. If you have secured the backup image file with a passphrase, enter the passphrase (entered during backup) in the Backup File Passphrase field, and then click Finish. • Preserve configuration — Preserves the RAID level, virtual disk, and controller attributes.
1. The system if turned on, automatically turns off. If the system boots to an operating system, it attempts to perform a graceful shutdown. If it is not able to perform a graceful shutdown, it performs a forced shutdown after 15 minutes. 2. System turns on and boots to System Services to execute tasks to perform firmware restore for supported devices (BIOS, storage controllers, and Add-in NIC cards). 3.
• To import a server profile that is stored on a vFlash SD card, click Import Server Profile. For more information about importing a server profile, see Import Server Profile. NOTE: To import a server profile, you must have an Enterprise license and administratorlevel rights. • To manually enter a Service Tag, click Manually configure service tag. On the Service Tag Settings page, type the Service Tag, and then click OK.
The license is imported, installed, and the following message is displayed: License successfully Imported. Importing an iDRAC license from a USB drive To import a server license from a USB drive: 1. Start Lifecycle Controller. For more information, see Starting Lifecycle Controller. 2. In the left pane, click Platform Restore. 3. In the right pane, click Import Server License. 4. On the Import Server License page, click USB Drive.
To apply part firmware and configuration to replaced parts: 1. Start Lifecycle Controller. For more information, see Starting Lifecycle Controller. 2. In the left pane, click Platform Restore. 3. In the right pane, click Part Replacement. The Part Replacement Configuration page is displayed. 4. From the part firmware update drop-down menu, select one of the following: • Disabled — Firmware update on replaced parts is not performed.
NOTE: • The Repurpose or Retire System feature is supported on the 12th generation PowerEdge servers with iDRAC and Lifecycle Controller version 2.10.10.10 or later. You can use this feature on selective components. Whereas, on the 12th generation of PowerEdge servers with iDRAC and Lifecycle Controller version 2.05.05.05 or earlier, this feature is supported only on the entire system and not selective components.
When the tests are complete, results of the diagnostics tests are displayed on the screen. To resolve the problems reported in the test results, search dell.com/support. NOTE: To close the Hardware Diagnostics page, restart the system, and press during POST to start Lifecycle Controller.
• Active Lifecycle Controller logs (archived entries are not included) • Component hardware logs • Trace logs • Storage controller logs After Lifecycle Controller exports the SupportAssist Collection file, you can delete information that you do not want to share with technical support. Each time the data is collected, an event is recorded in the Lifecycle Controller Log. The event includes information such as the interface used, the date and time of export, and iDRAC user name.
Easy-to-use system component names 8 The following table lists the Fully Qualified Device Descriptor (FQDD) of the system components and the equivalent easy-to-use names. Table 10. Easy-to-use Names of System Components FQDD of System Component Name Easy-to-use Name RAID.Integrated.1-1 Integrated RAID Controller 1 RAID.Slot.1-1 RAID Controller in Slot 1 NIC.Mezzanine.1B-1 NIC in Mezzanine NIC.Mezzanine.1C-1 NIC.Mezzanine.1C-2 NIC.Mezzanine.3C-2 NonRAID.Integrated.
FQDD of System Component Name Easy-to-use Name P2PBridge.Mezzanine.2B-1 Embedded Host Bridge in Mezzanine 1 (Fabric B) USBUHCI.Embedded.1-1 Embedded USB UHCI 1 USBOHCI.Embedded.1-1 Embedded USB OHCI 1 USBEHCI.Embedded.1-1 Embedded USB EHCI 1 Disk.SATAEmbedded.A-1 Disk on Embedded SATA Port A Optical.SATAEmbedded.B-1 Optical Drive on Embedded SATA Port B TBU.SATAExternal.C-1 Tape Back-up on External SATA Port C Disk.USBFront.1-1 Disk connected to front USB 1 Floppy.USBBack.
FQDD of System Component Name Easy-to-use Name Fan.Slot. 1 Fan 1 Fan.Slot. 2 Fan 2 Fan.Slot. 3 Fan 3 Fan.Slot. 4 Fan 4 Fan.Slot. 5 Fan 5 Fan.Slot. 6 Fan 6 Fan.Slot. 7 Fan 7 Fan.Slot. 8 Fan 8 Fan.Slot. 9 Fan 9 MC.Chassis.1 Chassis Management Controller 1 MC.Chassis.2 Chassis Management Controller 2 KVM.Chassis.1 KVM IOM.Slot.1 IO Module 1 IOM.Slot.2 IO Module 2 IOM.Slot.3 IO Module 3 IOM.Slot.4 IO Module 4 IOM.Slot.5 IO Module 5 IOM.Slot.6 IO Module 6 PSU.Slot.
9 Using the system setup and boot manager System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup: Table 11. System setup keystrokes Keystroke Description Opens the System Setup page. Opens and starts Lifecycle Controller, which supports systems management features such as operating system deployment, hardware diagnostics, firmware updates, and platform configuration, using a GUI.
Choosing the system boot mode System Setup enables you to specify one of the following boot modes for installing your operating system: • BIOS boot mode (the default) is the standard BIOS-level boot interface. NOTE: Dell Storage NAS supports only BIOS mode. You must not change the boot mode to UEFI because the system does not boot. • Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface.
Allows you to type in a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down menu, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen. Pressing in the main screen displays a message that prompts you to save any unsaved changes and restarts the system. Displays the System Setup help file.
Menu Item Description Integrated Devices Displays options to enable or disable integrated device controllers and ports, and to specify related features and options. Serial Communication Displays options to enable or disable the serial ports and specify related features and options. System Profile Settings Displays options to change the processor power management settings, memory frequency, and so on.
Menu Item Description System Memory Speed Displays the system memory speed. System Memory Voltage Displays the system memory voltage. Video Memory Displays the amount of video memory. System Memory Testing Specifies whether system memory tests are run during system boot. Options are Enabled and Disabled. By default, the System Memory Testing option is set to Disabled. Memory Operating Specifies the memory operating mode.
Menu Item Description Transaction ID) Setting Virtualization Technology Allows you to enable or disable the additional hardware capabilities provided for virtualization. By default, the Virtualization Technology option is set to Enabled. Adjacent Cache Line Prefetch Allows you to optimize the system for applications that require high utilization of sequential memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled.
NOTE: Depending on the platform, some attributes may or may not be displayed. SATA Settings Screen Menu Item Description Embedded SATA Allows the embedded SATA to be set to Off, ATA, AHCI, or RAID mode. By default, Embedded SATA is set to AHCI Mode. Port A Auto enables BIOS support for the device attached to SATA port A. By default, Port A is set to Auto. Port B Auto enables BIOS support for the device attached to SATA port B. By default, Port B is set to Auto.
Menu item Description NOTE: This option is enabled only if the boot mode is UEFI. One-Time Boot Allows you to enable or disable a one-time boot from a selected device. Integrated devices screen Menu Item Description Integrated RAID Controller Allows you to enable or disable the integrated RAID controller. By default, the Integrated RAID Controller option is set to Enabled. User Accessible USB Ports Allows you enable or disable the user accessible USB ports.
Menu Item Description CAUTION: Slot disablement must be used only when the installed peripheral card is preventing booting into the Operating System or causing delays in system startup. If the slot is disabled, both the Option ROM and UEFI driver are disabled. Serial communications screen Menu Item Description Serial Communication Allows you to select serial communication devices (Serial Device 1 and Serial Device 2) in the BIOS.
Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.Performance Per Watt (OS).
Menu Item Description Setup Password Allows you to set the setup password. This option is read-only if the password jumper is not installed in the system. Password Status Allows you to lock the system password. By default, the Password Status option is set to Unlocked. TPM Security Allows you to control the reporting mode of the Trusted Platform Module (TPM). By default, the TPM Security option is set to Off.
Menu Item Description User Defined Delay Allows you to set the User Defined Delay when the User Defined option for AC (60s to 240s) Power Recovery Delay is selected. Miscellaneous settings Menu Item Description System Time Allows you to set the time on the system. System Date Allows you to set the date on the system. Asset Tag Displays the asset tag and allows you to modify it for security and tracking purposes.
Unlocked. If the Password Status is set to Locked, you cannot change the System Password or Setup Password. If the password jumper setting is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to boot the system. 1. To enter System Setup, press F2 immediately after a power-on or reboot. 2. In the System Setup Main Menu, select System BIOS and press Enter. 3. In the System BIOS screen, select System Security and press Enter. 4.
Using your system password to secure your system If you have assigned a setup password, the system accepts your setup password as an alternate system password. 1. Turn on or reboot your system. 2. Type the system password and press Enter. When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password.
To enter the Boot Manager: 1. Turn on or restart your system. 2. Press after you see the following message: = UEFI Boot Manager If your operating system begins to load before you press , allow the system to finish booting, and then restart your system and try again. NOTE: On 13th generation PowerEdge servers, F11 allows you to access the Boot menu depending on the boot mode setting.
Menu Item Description Launch System Setup Enables you to access the System Setup. System Utilities Enables you to access the BIOS Update File Explorer, run the Dell Diagnostics program, and reboot the system. UEFI Boot menu Menu Item Description Select UEFI Boot Option Displays the list of available UEFI boot options (marked with asterisks), select the boot option you wish to use and press . Add Boot Option Adds a new boot option. Delete Boot Option Deletes an existing boot option.
Troubleshooting and frequently asked questions 10 This section describes the error messages commonly generated by Lifecycle Controller and provides suggestions for resolving the issues. This section also lists the questions that are frequently asked by Lifecycle Controller users. Error messages Each error message that is generated from Lifecycle Controller has a Message ID, Message Description, and Recommended Response Action in a single dialog box.
7. Can I update the drivers used by an already-installed operating system through Lifecycle Controller? No, Lifecycle Controller only provides drivers that are required for operating system installation. To update the drivers used by an installed operating system, see your operating system’s Help documentation. 8. Can I add my own drivers and firmware for updating Lifecycle Controller to a local USB drive? No, only drivers and firmware downloaded from the Dell Server Updates DVD are supported.
18. What should I do if I have an issue with mouse cursor synchronization when I access Lifecycle Controller through the iDRAC Virtual Console? Make sure that the Single Cursor option under Tools menu is selected on the iDRAC Virtual Console client. For more information, see the Integrated Dell Remote Access Controller (iDRAC) User’s Guide at dell.com/esmmanuals. 19.