Users Guide

Table 13. PSA/ePSA error codes (continued)
Error number (PSA and
ePSA)
Error message Description Steps
PSA NA
ePSA 2000-0125
Event Log The IPMI system event log is full
for various reasons or logging
has stopped because too many
ECC errors have occurred.
1. Clear the IPMI system event
log.
2. Repeat the PSA diagnostics.
PSA NA
ePSA 2000-0126
Event Log The event log(s) must be
cleared before testing can
continue.
1. Clear the system event log.
2. Repeat the PSA diagnostics.
PSA NA
ePSA 2000-0131
Battery - the battery is not
installed
An error occurred during the
tests that may involve the main
system board or battery of the
system.
1. Turn off the system and
reseat the system battery.
2. Update to the latest BIOS
version.
3. Repeat the PSA diagnostics.
4. If failure continues, contact
Dell Technical Support.
PSA NA
ePSA 2000-0132
Battery - the battery is reaching
the end of its usable life
An error occurred during the
tests that may involve the main
system board or battery of the
system.
1. Turn off the system and
reseat the system battery.
2. Update to the latest BIOS
version.
3. Repeat the PSA diagnostics.
4. If failure continues, contact
Dell Technical Support.
PSA NA
ePSA 2000-0133
Battery - the battery cannot
supply sufficient power
An error occurred during the
tests that may involve the main
system board or battery of the
system.
1. Turn off the system and
reseat battery.
2. Update to the latest BIOS
version.
3. Repeat the PSA diagnostics.
4. If failure continues, contact
Dell Technical Support.
PSA 2000-0141
ePSA 2000-0141
Hard Drive - no drive detected Your system BIOS is reporting
that no Hard Disk Drive is being
reported. If a Portable, reseat
the hard drive, if a Desktop,
reseat both ends of the data
cable and reseat the power
cable to the drive. Repeat the
PSA diagnostics. If a known
good hard drive is available, see
if the good drive can be
detected in the system or try
the suspect drive in a working
system.
1. If you don't have a hard disk
drive (HDD), this may be an
automatic message and
requires no action.
2. If you have an HDD,
reconnect your HDD to the
system board.
3. Update to the latest BIOS.
4. Repeat the PSA diagnostics.
5. If failure continues, contact
Technical Support
PSA 1000-0142
ePSA 2000-0142
PSA Hard Drive - drive self test
failed
ePSA Hard Drive - self test
unsuccessful
Your hard disk drive has
indicated a failure.
1. Update to the latest BIOS.
2. Turn off your computer and
reconnect your hard disk
drive (HDD) to the system
board for instructions.)
3. Repeat the PSA diagnostics.
PSA 1000-0143
ePSA 2000-0143
Hard Drive - SMART read
command unsuccessful
Your hard disk drive has
indicated a failure.
PSA 1000-0144
Hard Drive - no support for drive
self test
Your hard disk drive has
indicated a failure.
20 Running diagnostics