Users Guide

4. Verify the Dell Update Package by using its signature file, [model]_BIOS_LX_[version].BIN.sign.
There are two methods to update the PERC firmware. Below are the steps for the two methods:
Method 1: Windows update package.
1. Download the BIOS update package at: Dell.com/support.
2. When the File Download window appears, click Save to save the file to your hard drive.
3. Browse to the location where you downloaded the file and double-click the new file.
4. Read over the release information presented in the dialog window.
5. Download and perform any prerequisites identified in the dialog window before proceeding.
6. Click the Install button.
7. Follow the remaining prompts to perform the update.
Method 2: Linux update package.
1. Download the BIOS update package at: Dell.com/support.
2. When the File Download window appears, click Save to save the file to your hard drive.
3. Read over the release information presented by executing the "./SAS-RAID_Firmware_XXXXX_LN_XXXXX.BIN--version"
command from the shell.
4. Download and perform any prerequisites identified in the above step before proceeding.
5. Run the update by executing "./SAS-RAID_Firmware_XXXXX_LN_XXXXX.BIN" from the shell.
6. Follow the remaining prompts to perform the update.
There are two methods to update the PERC firmware:
Method 1: Windows update package:
1. Download the BIOS update package at: Dell.com/support.
2. When the File Download window appears, click Save to save the file to your hard drive.
3. Browse to the location where you downloaded the file and double-click the new file.
4. Read over the release information presented in the dialog window.
5. Download and install any prerequisites identified in the dialog box before proceeding.
6. Click the Install button.
7. Follow the remaining prompts to perform the update.
Method 2: Linux update package:
1. Download the BIOS update package at: Dell.com/support.
2. When the File Download window appears, click Save to save the file to your hard drive.
3. Read over the release information presented by executing the "./SAS-RAID_Firmware_XXXXX_LN_XXXXX.BIN--version"
command from the shell.
4. Download and install any prerequisites identified in the above step before proceeding.
5. Run the update by executing "./SAS-RAID_Firmware_XXXXX_LN_XXXXX.BIN" from the shell.
6. Follow the remaining prompts to perform the update.
PERC battery failure message is displayed in ESM log
About this task
If the PERC battery is displayed as failed in the ESM log, and there is no hardware failure, perform the following steps:
Steps
1. Turn of the system, and remove the power cable (s) from the system.
2. Let the system sit for 30 seconds to allow any remaining flea power to drain.
3. Boot to the operating system, and clear logs.
4. Update the iDRAC firmware to the latest version.
NOTE: If the issue persists, Dell recommends that you replace PERC and the PERC battery.
For more information about troubleshooting the PERC battery, see Additional Information for troubleshooting memory or battery
errors on the PERC controller section.
Troubleshooting hardware issues
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