Users Guide

• Using the Lifecycle Controller Platform Update option—F10.

• Using the Update and Rollback feature in the iDRAC web GUI.

• Using the WS-MAN based one to many Remote Update method—Remote Enablement

NOTE: Legacy DOS-based BIOS update utility is no longer supported.

For detailed information about different methods of updating BIOS see En.community.dell.com/techcenter/extras/m/

white_papers/20440526

Why am I unable to update firmware

This topic describes some of the reasons why a firmware update may not be successful.

NOTE: It is generally recommended that you install the latest firmware for your system and components. Firmware

updates improve the performance, reliability, and security of the system.

If you are unable to update the firmware for a component or are unable to update iDRAC itself, try the following:

• Ensure that you follow the instructions provided in the user's guide for the product.

• Update the firmware from another interface. Some of the interfaces that support firmware updates are iDRAC web interface, LC GUI,

RACADM, and Redfish.

• Ensure that the firmware is compatible with the system or component that you are trying to update.

• Read the Release Notes for the firmware, if available, to check for any special instructions or compatibility information.

• Reboot the system and retry the update.

Which are the operating systems supported on

Dell EMC PowerEdge servers

Dell EMC PowerEdge servers are designed to work with many operating systems and virtualization which may include but not limited to:

1. Canonical Ubuntu LTS

2. Citrix XenServer

3. Microsoft Windows Server with Hyper-V

4. Red Hat Enterprise Linux

5. SUSE Linux Enterprise Server

6. VMware ESXi

For information about supported operating systems on specific PowerEdge servers, see www.dell.com/ossupport

Unable to create a partition or locate the partition

and unable to install Microsoft Windows Server

2012

Issue: Unable to create a partition or locate the partition and unable to install Microsoft Windows Server 2012 with an USB, or DVD or

from network.

Solution:

Ensure that the correct virtual drive (VD) partition is set as the first boot device. Install Microsoft Windows Server 2012 by using a USB

2.0 bootable drive.

NOTE: USB 3.0 is not natively supported during the Windows 2012 installation.

Server management software issues 95