Users Guide

Accessing documents using the product search
1. Go to https://www.dell.com/support.
2. In the Enter a Service Tag, Serial Number... search box, type the product name. For example, PowerEdge or iDRAC.
A list of matching products is displayed.
3. Select your product and click the search icon or press enter.
4. Click DOCUMENTATION.
5. Click MANUALS AND DOCUMENTS.
Accessing documents using product selector
You can also access documents by selecting your product.
1. Go to https://www.dell.com/support.
2. Click Browse all products.
3. Click the desired product category, such as Servers, Software, Storage, and so on.
4. Click the desired product and then click the desired version if applicable.
NOTE: For some products, you may need to navigate through the subcategories.
5. Click DOCUMENTATION.
6. Click MANUALS AND DOCUMENTS.
Contacting Dell
NOTE:
If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to https://www.dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
10
Introduction