Users Guide
Table Of Contents
- Integrated Dell Remote Access Controller 9 User's Guide
- Contents
- Overview of iDRAC
- Benefits of using iDRAC
- Key features
- New features added
- How to use this guide
- Supported web browsers
- iDRAC licenses
- Licensed features in iDRAC9
- Interfaces and protocols to access iDRAC
- iDRAC port information
- Other documents you may need
- Contacting Dell
- Accessing documents from Dell support site
- Accessing Redfish API Guide
- Logging in to iDRAC
- Force Change of Password (FCP)
- Logging into iDRAC using OpenID Connect
- Logging in to iDRAC as local user, Active Directory user, or LDAP user
- Logging in to iDRAC as a local user using a smart card
- Logging in to iDRAC using Single Sign-On
- Accessing iDRAC using remote RACADM
- Accessing iDRAC using local RACADM
- Accessing iDRAC using firmware RACADM
- Simple 2-Factor Authentication (Simple 2FA)
- RSA SecurID 2FA
- Viewing system health
- Logging in to iDRAC using public key authentication
- Multiple iDRAC sessions
- Secure default password
- Changing the default login password
- Enabling or disabling default password warning message
- Password Strength Policy
- IP Blocking
- Enabling or disabling OS to iDRAC Pass-through using web interface
- Enabling or disabling alerts using RACADM
- Setting up managed system
- Setting up iDRAC IP address
- Modifying local administrator account settings
- Setting up managed system location
- Optimizing system performance and power consumption
- Setting up management station
- Configuring supported web browsers
- Configuring Internet Explorer
- Configuring Mozilla Firefox
- Configuring web browsers to use virtual console
- Viewing localized versions of web interface
- Updating device firmware
- Updating firmware using iDRAC web interface
- Scheduling automatic firmware updates
- Updating device firmware using RACADM
- Updating firmware using CMC web interface
- Updating firmware using DUP
- Updating firmware using remote RACADM
- Updating firmware using Lifecycle Controller Remote Services
- Updating CMC firmware from iDRAC
- Viewing and managing staged updates
- Rolling back device firmware
- Monitoring iDRAC using other Systems Management tools
- Support Server Configuration Profile — Import and Export
- Secure Boot Configuration from BIOS Settings or F2
- BIOS recovery
- Configuring iDRAC
- Viewing iDRAC information
- Modifying network settings
- Cipher suite selection
- FIPS mode
- Configuring services
- Using VNC client to manage remote server
- Configuring front panel display
- Configuring time zone and NTP
- Setting first boot device
- Enabling or disabling OS to iDRAC Pass-through
- Obtaining certificates
- Configuring multiple iDRACs using RACADM
- Disabling access to modify iDRAC configuration settings on host system
- Delegated Authorization using OAuth 2.0
- Viewing iDRAC and managed system information
- Viewing managed system health and properties
- Configuring Asset Tracking
- Viewing system inventory
- Viewing sensor information
- Monitoring performance index of CPU, memory, and input output modules
- Idle Server Detection
- GPU (Accelerators) Management
- Checking the system for Fresh Air compliance
- Viewing historical temperature data
- Viewing network interfaces available on host OS
- Viewing network interfaces available on host OS using RACADM
- Viewing FlexAddress mezzanine card fabric connections
- Viewing or terminating iDRAC sessions
- Setting up iDRAC communication
- Communicating with iDRAC through serial connection using DB9 cable
- Configuring BIOS for serial connection
- Enabling RAC serial connection
- Enabling IPMI serial connection basic and terminal modes
- Switching between RAC serial and serial console while using DB9 cable
- Communicating with iDRAC using IPMI SOL
- Communicating with iDRAC using IPMI over LAN
- Enabling or disabling remote RACADM
- Disabling local RACADM
- Enabling IPMI on managed system
- Configuring Linux for serial console during boot in RHEL 6
- Configuring serial terminal in RHEL 7
- Supported SSH cryptography schemes
- Communicating with iDRAC through serial connection using DB9 cable
- Configuring user accounts and privileges
- iDRAC user roles and privileges
- Recommended characters in user names and passwords
- Configuring local users
- Configuring Active Directory users
- Prerequisites for using Active Directory authentication for iDRAC
- Supported Active Directory authentication mechanisms
- Standard schema Active Directory overview
- Configuring Standard schema Active Directory
- Extended schema Active Directory overview
- Configuring Extended schema Active Directory
- Extending Active Directory schema
- Installing Dell extension to the Active Directory users and computers snap-in
- Adding iDRAC users and privileges to Active Directory
- Configuring Active Directory with Extended schema using iDRAC web interface
- Configuring Active Directory with Extended schema using RACADM
- Testing Active Directory settings
- Configuring generic LDAP users
- System Configuration Lockdown mode
- Configuring iDRAC for Single Sign-On or smart card login
- Prerequisites for Active Directory Single Sign-On or smart card login
- Configuring iDRAC SSO login for Active Directory users
- Enabling or disabling smart card login
- Configuring Smart Card Login
- Using Smart Card to Login
- Configuring iDRAC to send alerts
- Enabling or disabling alerts
- Filtering alerts
- Setting event alerts
- Setting alert recurrence event
- Setting event actions
- Configuring email alert, SNMP trap, or IPMI trap settings
- Configuring WS Eventing
- Configuring Redfish Eventing
- Monitoring chassis events
- Alerts message IDs
- iDRAC 9 Group Manager
- Managing logs
- Monitoring and managing power in iDRAC
- iDRAC Direct Updates
- Inventorying, monitoring, and configuring network devices
- Inventorying and monitoring network devices
- Inventorying and monitoring FC HBA devices
- Inventorying and monitoring SFP Transceiver devices
- Telemetry Streaming
- Serial Data Capture
- Dynamic configuration of virtual addresses, initiator, and storage target settings
- Supported cards for IO Identity Optimization
- Supported NIC firmware versions for IO Identity Optimization
- Virtual or Remote assigned Address and Persistence Policy behavior when iDRAC is set to Remote-Assigned Address mode or Console mode
- System behavior for FlexAddress and IO Identity
- Enabling or disabling IO Identity Optimization
- SSD Wear Threshold
- Configuring persistence policy settings
- Managing storage devices
- Understanding RAID concepts
- Supported controllers
- Supported enclosures
- Summary of supported features for storage devices
- Inventorying and monitoring storage devices
- Viewing storage device topology
- Managing physical disks
- Managing virtual disks
- RAID Configuration Features
- Managing controllers
- Configuring controller properties
- Importing or auto importing foreign configuration
- Clearing foreign configuration
- Resetting controller configuration
- Switching the controller mode
- 12 Gbps SAS HBA adapter operations
- Monitoring predictive failure analysis on drives
- Controller operations in non-RAID mode or HBA mode
- Running RAID configuration jobs on multiple storage controllers
- Manage Preserved cache
- Managing PCIe SSDs
- Managing enclosures or backplanes
- Choosing operation mode to apply settings
- Viewing and applying pending operations
- Storage devices — apply operation scenarios
- Blinking or unblinking component LEDs
- Warm reboot
- BIOS Settings
- Configuring and using virtual console
- Supported screen resolutions and refresh rates
- Configuring virtual console
- Previewing virtual console
- Launching virtual console
- Using virtual console viewer
- eHTML5 based virtual console
- HTML5 based virtual console
- Synchronizing mouse pointers
- Passing all keystrokes through virtual console for Java or ActiveX plug-in
- Using iDRAC Service Module
- Using USB port for server management
- Using Quick Sync 2
- Managing virtual media
- Managing vFlash SD card
- Configuring vFlash SD card
- Managing vFlash partitions
- Using SMCLP
- Deploying operating systems
- Troubleshooting managed system using iDRAC
- Using diagnostic console
- Viewing post codes
- Viewing boot and crash capture videos
- Viewing logs
- Viewing last system crash screen
- Viewing System status
- Hardware trouble indicators
- Viewing system health
- Checking server status screen for error messages
- Restarting iDRAC
- Reset to Custom Defaults (RTD)
- Erasing system and user data
- Resetting iDRAC to factory default settings
- SupportAssist Integration in iDRAC
- Frequently asked questions
- System Event Log
- Custom sender email configuration for iDRAC alerts
- Network security
- Telemetry streaming
- Active Directory
- Single Sign-On
- Smart card login
- Virtual console
- Virtual media
- vFlash SD card
- SNMP authentication
- Storage devices
- GPU (Accelerators)
- iDRAC Service Module
- RACADM
- Permanently setting the default password to calvin
- Miscellaneous
- Use case scenarios
- Troubleshooting an inaccessible managed system
- Obtaining system information and assess system health
- Setting up alerts and configuring email alerts
- Viewing and exporting System Event Log and Lifecycle Log
- Interfaces to update iDRAC firmware
- Performing graceful shutdown
- Creating new administrator user account
- Launching servers remote console and mounting a USB drive
- Installing bare metal OS using attached virtual media and remote file share
- Managing rack density
- Installing new electronic license
- Applying IO Identity configuration settings for multiple network cards in single host system reboot
○ Relative, no acceleration
○ Relative (RHEL, earlier versions of Linux)
○ Linux RHEL 6.x and SUSE Linux Enterprise Server 11 or later
Click Apply to apply the selected settings on the server.
● Virtual Media — Click Connect Virtual Media option to start the virtual media session. when the virtual media is
connected, you can see the options like Map CD/DVD, Map Removable Disk, and Reset USB.
NOTE: For security reasons read/write access is disabled while accessing virtual console in HTML5. With Java or ActiveX
plug-ins, you can accept security messaging before the plug-in is given the read/write authority.
Supported Browsers
The HTML5 virtual console is supported on the following browsers:
● Internet Explorer 11
● Chrome 78/79
● Firefox 70/71
● Safari 13.1
NOTE: It is recommended to have Mac OS version 10.10.2 (or onward) installed in the system.
For more details on supported browsers and versions, see the iDRAC Release Notes available at https://www.dell.com/
idracmanuals.
Synchronizing mouse pointers
NOTE: This feature is not applicable with eHTML5 plugin type.
When you connect to a managed system through the Virtual Console, the mouse acceleration speed on the managed system
may not synchronize with the mouse pointer on the management station and displays two mouse pointers in the Viewer window.
When using Red Hat Enterprise Linux or Novell SUSE Linux, configure the mouse mode for Linux before you launch the Virtual
Console viewer. The operating system's default mouse settings are used to control the mouse arrow in the Virtual Console
viewer.
When two mouse cursors are seen on the client Virtual Console viewer, it indicates that the server's operating system supports
Relative Positioning. This is typical for Linux operating systems or Lifecycle Controller and causes two mouse cursors if the
server's mouse acceleration settings are different from the mouse acceleration settings on the Virtual Console client. To resolve
this, switch to single cursor or match the mouse acceleration on the managed system and the management station:
● To switch to single cursor, from the Tools menu, select Single Cursor.
● To set the mouse acceleration, go to Tools > Session Options > Mouse. Under Mouse Acceleration tab, select Windows
or Linux based on the operating system.
To exit single cursor mode, press <F9> or the configured termination key.
NOTE:
This is not applicable for managed systems running Windows operating system since they support Absolute
Positioning.
When using the Virtual Console to connect to a managed system with a recent Linux distribution operating system installed,
you may experience mouse synchronization problems. This may be due to the Predictable Pointer Acceleration feature of the
GNOME desktop. For correct mouse synchronization in the iDRAC Virtual Console, this feature must be disabled. To disable
Predictable Pointer Acceleration, in the mouse section of the /etc/X11/xorg.conf file, add:
Option "AccelerationScheme" "lightweight".
If synchronization problems continue, do the following additional change in the <user_home>/.gconf/desktop/gnome/
peripherals/mouse/%gconf.xml file:
Change the values for motion_threshold and motion_acceleration to -1.
If you turn off mouse acceleration in GNOME desktop, in the Virtual Console viewer, go to Tools > Session Options > Mouse.
Under Mouse Acceleration tab, select None.
For exclusive access to the managed server console, you must disable the local console and re-configure the Max Sessions to
1 on the Virtual Console page.
Configuring and using virtual console
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