Users Guide

Yes. For more information about iDRAC, see iDRAC User's Guide available at https://www.dell.com/idracmanuals .
10. Can I use a virtual USB drive to update the repository?
Yes. For more information on using a virtual USB drive to update the repository, see iDRAC User's Guide available at https://
www.dell.com/idracmanuals .
11. What is UEFI? With which version of UEFI does Lifecycle Controller comply?
Unified Extensible Firmware Interface (UEFI) is a specification that defines a model for the interface between the operating
systems and firmware on a server. The interface consists of data tables that contain platform-related information, along with
boot and runtime calls available to the operating system and operating system loaders. This interface provides a standard
environment for booting an operating system and running preboot applications. Lifecycle Controller complies with the UEFI
version 2.3. For more information, go to www.uefi.org.
12. Within Hardware Configuration, what is the difference between the Configuration Wizards and Advanced
Configuration?
Lifecycle Controller offers two methods to configure hardware: Configuration Wizards and Advanced Configuration.
Configuration Wizards guide you through a sequence of tasks to configure your system devices. The Configuration Wizards
include iDRAC, RAID, System Date/Time, and Physical Security. For more information, see Configuring System and Advanced
Hardware Configuration.
Advanced Configuration allows you to configure Human Interface Infrastructure (HII) –enabled devices (for example, NICs
and BIOS). For more information Advanced Hardware Configuration.
13. Does Lifecycle Controller support rollback of BIOS and firmware?
Yes. For more information, see Firmware Rollback.
14. Which devices support system updates?
Currently, Lifecycle Controller supports updates to the BIOS, iDRAC firmware, power supply firmware, and certain RAID and
NIC controller firmware. For more information, see Updating Firmware.
15. What should I do if my system stops responding while using Lifecycle Controller?If your system stops responding
while using Lifecycle Controller, a black screen with red text is displayed. To resolve this problem, try restarting your system
and enabling Lifecycle Controller. If the issue persists, contact your service provider. For more information about recovering
Lifecycle Controller from the Lifecycle Controller Update Required mode, see the Recovery from Lifecycle Controller
Update Required white paper available at www.dell.com/support/article/sln311809.
16. How do I find out the currently installed version details of the Lifecycle Controller product?
Click About on the top right corner of the Lifecycle Controller home page.
17. What should I do if I have an issue with mouse cursor synchronization when I access Lifecycle Controller through
the iDRAC Virtual Console?
Make sure that the Single Cursor option under Tools menu is selected on the iDRAC Virtual Console client. For more
information, see iDRAC User's Guide available at https://www.dell.com/idracmanuals .
18. Why should the CSIOR be enabled?
The Collect System Inventory On Restart (CSIOR) option must be enabled so that Lifecycle Controller can automatically
collect the details of the hardware and software available on the system, update the database, and invoke part firmware
update and hardware configuration at system startup. If you do not enable CSIOR, you must boot into Lifecycle Controller
GUI and exit to sync and update software or hardware inventory.
19. Why are some features not accessible in Lifecycle Controller?
The features such as Lifecycle Log, Hardware Inventory (View and Export), and Part Replacement depend on the latest
iDRAC firmware. Make sure that the latest iDRAC firmware with Enterprise license is installed.
Troubleshooting and frequently asked questions
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