Owners Manual

Table Of Contents
Related references
Getting help on page 187
Using system diagnostics on page 168
Safety instructions on page 71
Related tasks
Removing the system cover on page 74
Installing the system cover on page 75
Troubleshooting processors
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: Processor sockets are not hot-pluggable.
Steps
1. Run the appropriate diagnostics test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that the processor and heat sink are properly installed.
5. Install the system cover.
6. Run the appropriate diagnostic test. See the Using system diagnostics section.
Related references
Getting help on page 187
Using system diagnostics on page 168
Related tasks
Removing the system cover on page 74
Installing the system cover on page 75
System messages
For information about the event and error messages generated by the system firmware and agents that monitor system
components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.
Warning messages
A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For
example, before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning messages
usually interrupt the task and need you to respond by typing y (yes) or n (no).
NOTE:
Warning messages are generated by either the application or the operating system. For more information, see the
documentation that shipped with the operating system or application.
Troubleshooting your system 185