Users Guide

1: 简介........................................................................................................................................ 7
读者对象.................................................................................................................................................................................7
建议工具.................................................................................................................................................................................7
说明文件资源.........................................................................................................................................................................7
安全说明.................................................................................................................................................................................9
2: 诊断指示灯.............................................................................................................................10
状态 LED 指示灯..................................................................................................................................................................10
系统运行状况和系统 ID 指示灯代码.................................................................................................................................11
iDRAC Quick Sync 2 指示灯代码....................................................................................................................................... 11
iDRAC Direct LED 指示灯代码...........................................................................................................................................12
NIC 指示灯代码................................................................................................................................................................... 12
电源设备指示灯代码.......................................................................................................................................................... 13
非冗余电源设备单元指示灯代码......................................................................................................................................14
硬盘驱动器指示灯代码...................................................................................................................................................... 15
uSATA SSD 指示灯代码..................................................................................................................................................... 16
内部双 SD 模块指示灯代码...............................................................................................................................................16
3: 运行诊断程序..........................................................................................................................18
通过 SupportAssist 接收自动支持.................................................................................................................................... 18
PSA/ePSA 诊断程序...........................................................................................................................................................18
运行 PSA 诊断程序....................................................................................................................................................... 18
PSA ePSA 诊断程序错误代码................................................................................................................................ 18
Windows 操作系统中使用 WinDbg 调试 mini crash dump 文件............................................................................. 31
4: 硬件问题故障排除...................................................................................................................35
排查系统启动故障..............................................................................................................................................................35
未找到可引导设备........................................................................................................................................................35
外部连接故障排除..............................................................................................................................................................36
视频子系统故障处理..........................................................................................................................................................36
USB 设备故障处理............................................................................................................................................................. 36
iDRAC Direct 故障排除 - USB XML 配置.................................................................................................................. 37
iDRAC Direct 故障排除 - 笔记本电脑连接................................................................................................................37
串行输入输出设备故障处理............................................................................................................................................. 38
NIC 故障处理.......................................................................................................................................................................38
PowerEdge 服务器上的 NIC 组合..............................................................................................................................38
受潮系统故障排除..............................................................................................................................................................39
受损系统故障排除..............................................................................................................................................................39
系统电池故障排除..............................................................................................................................................................40
冷却问题故障处理..............................................................................................................................................................40
冷却风扇故障排除...............................................................................................................................................................41
内部 U 盘故障排除..............................................................................................................................................................41
micro SD 卡故障处理......................................................................................................................................................... 42
目录
目录
3