Users Guide

Troubleshooting operating system issues
This section helps you troubleshoot operating system issues in your system.
NOTE: If the problem persists, contact Dell Technical Support for further assistance.
Topics:
How to install the operating system on a Dell PowerEdge Server
Locating the VMware and Windows licensing
Troubleshooting blue screen errors or BSODs
Troubleshooting a Purple Screen of Death or PSOD
Troubleshooting no boot issues for Windows operating systems
No POST issues in iDRAC
Troubleshooting a No POST situation
Migrating to OneDrive for Business using Dell Migration Suite for SharePoint
Windows
VMware
Linux
Installing operating system through various methods
How to install the operating system on a Dell
PowerEdge Server
Issue: Installing the operating system using Lifecycle Controller on a Dell PowerEdge server.
Solution: The following link provides detailed guidelines about installing the operating system using Lifecycle Controller: http://
www.dell.com/support/article/us/en/04/sln129177/how-to-install-the-operating-system-on-a-dell-poweredge-server-os-deployment-?
lang=en#LCC
NOTE: Update all the driver version to the latest.
Locating the VMware and Windows licensing
Issue: Location of the VMware and Windows licensing on Dell EMC PowerEdge servers.
Corrective action:
The link below describes the location of the licenses on Dell EMC PowerEdge servers: http://en.community.dell.com/techcenter/b/
techcenter/archive/2015/04/01/where-is-the-microsoft-oem-server-os-certificate-of-authenticity-coa-label-located-on-dell-
poweredge-servers.
Troubleshooting blue screen errors or BSODs
Steps
1. Identify the stop code or the stop message when the system displays the blue screen of death.
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