Users Guide

Table 13. PSA/ePSA error codes (continued)
Error number (PSA and
ePSA)
Error message Description Steps
PSA 1000-0334
ePSA 2000-0334
Video - user reported the
patterns were not displayed
correctly
You may get this error if you
answered No to the color test
instead of Yes. If you were able
to clearly see both the vertical
and horizontal color bars
without distortion, lines, or color
problems, re-run the diagnostic
and if the bar appears normal,
click Yes.
1. You may get this error if you
answered No to the color
test instead of Yes.
2. Update to the latest BIOS
version.
3. Turn off your computer and
reconnect your LCD cable.
4. Repeat the PSA
diagnostics..
5. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0411
Cables - not detected Normally, the cable involved in
the error (LCD LVDS CABLE for
example) is indicated in the error
message. Reseat the cable
connection and inspect the
cable and connections for
damage.
1. Update to the latest BIOS.
2. Turn off your system and
reconnect the cable, jumper,
or connection indicated in
the error message.
3. Replace damaged cables or
devices.
4. Repeat the PSA diagnostics.
5. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0412
Cables - auxiliary cable not
detected
Normally, the cable involved in
the error (LCD LVDS CABLE for
example) is indicated in the error
message. Reseat the cable
connection and inspect the
cable and connections for
damage.
1. Update to the latest BIOS
version.
2. Turn off your system and
reconnect the cable, jumper,
or connection indicated in
the error message.
3. Replace damaged cables or
devices.
4. Repeat the PSA diagnostics.
5. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0413
Cables - LCD cable not detected Normally, the cable involved in
the error (LCD LVDS CABLE for
example) is indicated in the error
message. Reseat the cable
connection and inspect the
cable and connections for
damage.
1. Update to the latest BIOS
version.
2. Turn off your system and
reconnect the cable, jumper,
or connection indicated in
the error message.
3. Replace damaged cables or
devices.
4. Repeat the PSA diagnostics.
5. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0414
Cables - Invertor cable not
detected
Normally, the cable involved in
the error (LCD LVDS CABLE for
example) is indicated in the error
message. Reseat the cable
connection and inspect the
cable and connections for
damage.
1. Update to the latest BIOS
version.
2. Turn off your system and
reconnect the cable, jumper,
or connection indicated in
the error message.
3. Replace damaged cables or
devices.
4. Repeat the PSA diagnostics.
28 Running diagnostics