Users Guide

Table 13. PSA/ePSA error codes (continued)
Error number (PSA and
ePSA)
Error message Description Steps
4. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8017
BIOS - Battery - BIOS has no
support for battery health
This optional feature may not be
supported.
1. Update to the latest BIOS
version.
2. Repeat the PSA diagnostics.
3. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8018
Diagnostics - Fatal: The module
reported multiple test results!!
The system may be unstable.
1. Update to the latest BIOS
version.
2. Repeat the PSA diagnostics.
3. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8019
Diagnostics - Unable to log to
NVRAM
The system may be unstable.
1. Update to the latest BIOS
version.
2. Repeat the PSA diagnostics.
3. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8020
Diagnostics - Low memory. [d]k
bytes free!
The system may be unstable.
1. Update to the latest BIOS
version.
2. Repeat the PSA diagnostics.
3. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8115
Diagnostics - Unable to stop all
APs
The system may be unstable.
1. Update to the latest BIOS
version.
2. Repeat the PSA diagnostics.
3. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8154
Tape Drive - Tape Drive [d] -
S/N [s], ULTRIUM [d] media
found but drive. Requires
ULTRIUM [s] for [s]
Install the correct tape drive
media.
1. Use correct tape drive
media.
2. Repeat the PSA diagnostics.
3. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8155
Tape Drive - Tape Drive [d] -
S/N [s], data read does not
match data written
Try different tape drive media.
1. Use different tape drive
media.
2. Repeat the PSA diagnostics.
3. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8156
Tape Drive - Tape Drive [d] -
S/N [s], no media cannot test
drive
Insert writable tape drive media.
1. Insert writable media.
2. Repeat the PSA diagnostics.
3. If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8157
Tape Drive - Tape Drive [d] -
S/N [s], drive is not a supported
drive
Tape drive model is unknown
and not supported by
diagnostics.
1. Reseat the Drive.
2. Test with a known good
drive if possible.
3. Repeat the PSA diagnostics.
4. If failure continues, contact
Dell Technical Support
32 Running diagnostics