Users Guide

RAID puncture................................................................................................................................................................84
Troubleshooting thermal issue...........................................................................................................................................86
Input/Output errors while reseating SAS IOM storage sled on hardware configurations.........................................86
Chapter 5: Server management software issues.............................................................................. 88
What are the different types of iDRAC licenses............................................................................................................. 88
How to activate license on iDRAC.................................................................................................................................... 89
Can I upgrade the iDRAC license from express to enterprise and BMC to express.................................................. 89
How to find out missing licenses....................................................................................................................................... 89
How to export license using iDRAC web interface......................................................................................................... 90
How to set up e-mail alerts................................................................................................................................................90
System time zone is not synchronized.............................................................................................................................90
How to set up Auto Dedicated NIC feature..................................................................................................................... 91
How to configure network settings using Lifecycle Controller...................................................................................... 91
Assigning hot spare with OMSA........................................................................................................................................92
Storage Health.....................................................................................................................................................................93
How do I configure RAID using operating system deployment wizard.........................................................................93
Foreign drivers on physical disk......................................................................................................................................... 93
Physical disk reported as Foreign......................................................................................................................................94
Clearing the foreign configuration...............................................................................................................................94
Resetting storage-controller configuration................................................................................................................ 94
How to update BIOS on 13th generation PowerEdge servers...................................................................................... 94
Why am I unable to update firmware................................................................................................................................95
Which are the operating systems supported on Dell EMC PowerEdge servers.........................................................95
Unable to create a partition or locate the partition and unable to install Microsoft Windows Server 2012 ...........95
JAVA support in iDRAC...................................................................................................................................................... 96
How to specify language and keyboard type...................................................................................................................96
Message Event ID - 2405.................................................................................................................................................. 96
Installing Managed System Software On Microsoft Windows Operating Systems .................................................. 97
Installing Managed System Software On Microsoft Windows Server and Microsoft Hyper-V Server................... 97
Installing Systems Management Software On VMware ESXi....................................................................................... 97
Processor TEMP error........................................................................................................................................................ 97
PowerEdge T130, R230, R330, and T330 servers may report a critical error during scheduled warm reboots.... 98
SSD is not detected............................................................................................................................................................ 98
TRIM/UNMAP and Dell Enterprise SSD Drives Support......................................................................................... 98
OpenManage Essentials does not recognize the server................................................................................................ 98
Unable to connect to iDRAC port through a switch.......................................................................................................99
Lifecycle Controller is not recognizing USB in UEFI mode............................................................................................ 99
Guidance on remote desktop services ............................................................................................................................ 99
Chapter 6: Troubleshooting operating system issues...................................................................... 100
How to install the operating system on a Dell PowerEdge Server..............................................................................100
Locating the VMware and Windows licensing............................................................................................................... 100
Troubleshooting blue screen errors or BSODs...............................................................................................................100
Troubleshooting a Purple Screen of Death or PSOD.....................................................................................................101
Troubleshooting no boot issues for Windows operating systems................................................................................101
No boot device found error message is displayed................................................................................................... 102
No POST issues in iDRAC.................................................................................................................................................103
Troubleshooting a No POST situation.............................................................................................................................103
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