Users Guide

It is recommended to use WMI protocol for discovery and inventory. The difference of inventory information fetched using WMI
versus SNMP protocol is specified. Fetching of hardware logs is possible only using WMI protocol.
For discovery and inventory through SNMP protocol, set the community strings in SNMP Configuration page.
To disable SNMP discovery uncheck the Enable SNMP discovery
For discovery and inventory through WMI protocol, click Next, otherwise click Finish.
In the WMI configuration page, select Enable WMI discovery. Provide the WMI credentials of remote device.
Click Finish.
Unable to connect to iDRAC port through a switch
You can use iDRAC through various interfaces and methods. The interfaces include web interface, RACADM, Redfish, and so on. You can
connect to iDRAC either locally or remotely.
If you try to connect to iDRAC using the iDRAC port through a switch, you may need to perform additional configuration on the switch to
allow the connection to be successful. Alternatively, bypass the switch and connect the system directly to the iDRAC port.
NOTE: For more information on connecting to iDRAC, see the iDRAC manuals at www.dell.com/idracmanuals
Lifecycle Controller is not recognizing USB in UEFI
mode
When there are combinations of servers connected, you need to use the same mode for all servers. USB driver is not recognized on
Lifecycle controller. You can install on BIOS mode and not on UEFI mode.
Guidance on remote desktop services
A Remote Desktop Services deployment is the infrastructure used to share applications and resources with users. Depending on the
experience you want to provide, you can make it as small or complex as you need. Remote Desktop deployments are easily scaled. You can
increase and decrease Remote Desktop Web Access, Gateway, Connection Broker and Session Host servers at will. You can use Remote
Desktop Connection Broker to distribute workloads. Active Directory based authentication provides a highly secure environment. For more
information, see Build and Deploy Remote Desktop Services
NOTE: Provide the correct Microsoft Windows version while purchasing the license.
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