Instruction Manual

142 Troubleshooting
Preserved Cache State
The controller preserves the dirty cache from a virtual disk if the virtual disk
becomes offline or is deleted because of missing physical disks. This preserved
dirty cache is called pinned cache and is preserved until you import the virtual
disk or discard the cache.
Use the BIOS Configuration Utility (<Ctrl><R>) utility to select whether
to import the virtual disk or discard the preserved cache. In the VD Mgmt
menu, select Manage Preserved Cache and follow the steps on the screen.
General Issues
Table 9-2 describes general problems you might encounter, with suggested
solutions.
Table 9-2. General Problems
Issue Corrective Action
The device is displayed in Device
Manager but has a yellow bang
(exclamation mark).
Reinstall the driver. For more information on
reinstalling drivers, see "Driver Installation" on
page 69.
The device does not appear in the
Device Manager.
Turn off the system and reseat the controller.
No Hard Drives Found
message is displayed during a
media-based installation of
Microsoft Windows Server 2003
because of the following causes:
The corresponding solutions are:
• The driver is not native in the
operating system.
• Press <F6> to install the RAID device driver
during installation.
• The virtual disks are not
configured properly.
• Enter the BIOS Configuration Utility to
configure the virtual disks. For procedures to
configure the virtual disks, see the section
"Configuring and Managing RAID" on page 81.
• The controller BIOS is disabled. • Enter the BIOS Configuration Utility to enable
the BIOS. For information on configuring
virtual disks, see "Installing and Configuring
Hardware" on page 41.
PERC7.2_UG.book Page 142 Thursday, March 3, 2011 2:14 PM