Instruction Manual

146 Troubleshooting
SMART Errors
Table 9-5 describes issues related to the Self-Monitoring Analysis and
Reporting Technology (SMART). SMART monitors the internal performance
of all motors, heads, and physical disk electronics and detects predictable
physical disk failures.
NOTE: For information about where to find reports of SMART errors that could
indicate hardware failure, see the Dell OpenManage storage management
documentation at support.dell.com/manuals.
Table 9-5. SMART Errors
Issue Corrective Action
A SMART error is
detected on a
physical disk in a
redundant virtual
disk.
Perform the following steps:
1 Back up your data.
2 Force the physical disk offline.
NOTE: If a hot spare is present, the rebuild starts with the hot
spare after the disk is forced offline.
3 Replace it with a new physical disk of equal or higher capacity.
4 Perform the Replace Member operation.
The
Replace Member operation allows you to copy data from
a source physical disk of a virtual disk to a target physical disk
that is not a part of the virtual disk. For more information
about the
Replace Member feature, see "Using Replace
Member and Revertible Hot Spares" on page 35.
A SMART error is
detected on a
physical disk in a
non-redundant
virtual disk.
Perform the following steps:
1 Back up your data.
2 Use Replace Member or set up a global hot spare to replace
the disk automatically.
For more information about the
Replace Member feature, see
"Using Replace Member and Revertible Hot Spares" on
page 35.
3 Replace the affected physical disk with a new physical disk of
equal or higher capacity.
4 Restore from the backup.
PERC7.2_UG.book Page 146 Thursday, March 3, 2011 2:14 PM