User guide

120 Troubleshooting Your System
17 As the system boots, observe any error message that appears and the
diagnostic indicators on the front of the system.
18 If the memory problem is still indicated, repeat step 12 through step 17 for
each memory module installed.
If the problem persists, see
"Getting Help " on page 141.
Troubleshooting a Diskette Drive
Problem
• Error message indicates a diskette drive problem.
Action
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1 Enter the System Setup program and verify that the diskette drive is
configured correctly. See "Using the System Setup Program" on page 29.
2 Remove the bezel. See "Removing the Bezel" on page 96.
3 Run the appropriate online diagnostic test. See "Using Dell PowerEdge
Diagnostics" on page 131.
4 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
5 Open the system. See "Opening the System" on page 47.
6 Ensure that the diskette drive interface cable is securely connected to the
diskette drive and the system board.
7 Ensure that a power cable is properly connected to the drive.
8 Close the system. See "Closing the System" on page 47.
9 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
10 Run the appropriate online diagnostic test to see whether the diskette
drive works correctly.
book.book Page 120 Wednesday, June 24, 2009 8:21 AM