User guide

20 About Your System
Error: Incorrect
memory
configuration.
Ensure memory in
slots DIMM1_A and
DIMM1_B, DIMM2_A
and DIMM2_B match
identically in
size, speed and
rank.
The installed memory
modules are not matched
pairs.
See "Memory Module
Installation Guidelines" on
page 76.
Error 8602:
Auxiliary device
failure. Verify
that mouse and
keyboard are
securely attached
to correct
connectors.
Loose or improperly
connected mouse or
keyboard cable; faulty
mouse or keyboard.
Replace the mouse. If the
problem persists, replace
the keyboard.
Gate A20 failure Faulty keyboard controller
(faulty system board).
See "Getting Help" on
page 141.
General failure The operating system is
unable to carry out the
command.
This message is usually
followed by specific
information. Take the
appropriate action to
resolve the problem.
Keyboard controller
failure
Faulty keyboard controller
(faulty system board).
See "Getting Help" on
page 141.
Keyboard data line
failure
Keyboard failure
Keyboard stuck key
failure
Loose or improperly
connected keyboard cable;
faulty keyboard; faulty
keyboard controller.
Ensure that the keyboard is
properly connected. If the
problem persists, replace
the keyboard. If the
problem persists, see
"Getting Help" on
page 141.
Table 1-6. System Messages (continued)
Message Causes Corrective Actions
book.book Page 20 Wednesday, June 24, 2009 8:21 AM