Users Guide

The report is generated in the standard ZIP format. The report contains information that is similar to the

information available in the DSET report such as:

• Hardware inventory for all components

• System, Lifecycle Controller, and component attributes

• Operating system and application information

• Active Lifecycle Controller logs (archived entries are not included)

• PCIe SSD logs

• Storage controller logs

NOTE: TTYLog collection for PCIe SSDs using the SupportAssist feature is not supported on Dell

generation PowerEdge servers.

After the data is generated, you can view the data. It contains a bunch of XML files and log files. The data

must be shared with tech support to troubleshoot the issue.

Each time the data collection is performed, an event is recorded in the Lifecycle Controller log. The event

includes information such as the interface used, the date and time of export, and iDRAC user name.

You can generate the OS Application and Logs report in two ways:

• Automatic — Using iDRAC Service Module that automatically invokes the OS Collector tool.

• Manual — By manually executing the OS Collector executable from the server OS. iDRAC exposes the

OS Collector executable to the server OS as a USB device with label DRACRW.

NOTE:

• OS Collector tool is not applicable for Dell Precision PR7910 systems.

• The OS log collection feature is not supported on CentOS operating system.

Before generating the health report, make sure:

• Lifecycle Controller is enabled.

• Collect System Inventory On Reboot (CSIOR) is enabled.

• You have Login and Server Control privileges.