Users Guide

Before starting a Virtual Console session, make sure that the correct mouse is selected for your operating
system.
Make sure that the Single Cursor option under Tools in the iDRAC Virtual Console menu is selected on
iDRAC Virtual Console client. The default is two cursor mode.
Can a keyboard or mouse be used while installing a Microsoft operating system remotely through the
Virtual Console?
No. When you remotely install a supported Microsoft operating system on a system with Virtual Console
enabled in the BIOS, an EMS Connection Message is sent that requires that you select OK remotely. You
must either select OK on the local system or restart the remotely managed server, reinstall, and then turn
off the Virtual Console in BIOS.
This message is generated by Microsoft to alert the user that Virtual Console is enabled. To make sure
that this message does not appear, always turn off Virtual Console in the iDRAC Settings utility before
remotely installing an operating system.
Why does the Num Lock indicator on the management station not reflect the status of the Num Lock
on the remote server?
When accessed through the iDRAC, the Num Lock indicator on the management station does not
necessarily coincide with the state of the Num Lock on the remote server. The state of the Num Lock
depends the setting on the remote server when the remote session is connected, regardless of the state
of the Num Lock on the management station.
Why do multiple Session Viewer windows appear when a Virtual Console session is established from
the local host?
You are configuring a Virtual Console session from the local system. This is not supported.
If a Virtual Console session is in-progress and a local user accesses the managed server, does the first
user receive a warning message?
No. If a local user accesses the system, both have control of the system.
How much bandwidth is required to run a Virtual Console session?
It is recommended to have a 5 MBPS connection for good performance. A 1 MBPS connection is required
for minimal performance.
What is the minimum system requirements for the management station to run Virtual Console?
The management station requires an Intel Pentium III 500 MHz processor with at least 256 MB of RAM.
Why does Virtual Console Viewer window sometimes displays No Signal message?
You may see this message because the iDRAC Virtual Console plug-in is not receiving the remote server
desktop video. Generally, this behavior may occur when the remote server is turned off. Occasionally, the
message may be displayed due to a remote server desktop video reception malfunction.
Why does Virtual Console Viewer window sometimes display an Out of Range message?
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