Users Guide

vFlash SD card
When is the vFlash SD card locked?
The vFlash SD card is locked when an operation is in-progress. For example, during an initialize operation.
SNMP authentication
Why is the message 'Remote Access: SNMP Authentication Failure' displayed?
As part of discovery, IT Assistant attempts to verify the get and set community names of the device. In IT
Assistant, you have the get community name = public and the set community name = private. By default,
the SNMP agent community name for iDRAC agent is public. When IT Assistant sends out a set request,
the iDRAC agent generates the SNMP authentication error because it accepts requests only from
community = public.
To prevent SNMP authentication errors from being generated, you must enter community names that are
accepted by the agent. Since the iDRAC only allows one community name, you must use the same get
and set community name for IT Assistant discovery setup.
Storage devices
Information for all the storage devices connected to the system are not displayed and OpenManage
Storage Management displays more storage devices that iDRAC. Why?
iDRAC displays information for only the Comprehensive Embedded Management (CEM) supported
devices.
iDRAC Service Module
Before installing or running the iDRAC Service Module, should the OpenManage Server Administrator
be uninstalled?
No you do not have to uninstall Server Administrator. Before you install or run the iDRAC Service Module,
make sure that you have stopped the features of Server Administrator that the iDRAC Service Module
provides.
How to check whether iDRAC Service Module is installed in the host operating system?
To know if the iDRAC Service Module is installed on the system,
• On systems running Windows:
Open the Control Panel, verify if iDRAC Service Module is listed in the list of installed programs
displayed.
• On systems running Linux:
Run the command rpm —qi dcism. If the iDRAC Service Module is installed, the status displayed is
installed.
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