User Manual

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American countries)

www.dell.ca (Canada only)
l Anonymous file transfer protocol (FTP)

ftp.dell.com/

Log in as user:anonymous, and use your e-mail address as your password.
l Electronic Support Service

[e-mail]

[e-mail] (Asian/Pacific countries only)

support.jp.dell.com (Japan only)

support.euro.dell.com (Europe only)
l Electronic Quote Service

[e-mail]

[e-mail] (Asian/Pacific countries only)

[e-mail] (Canada only)
l Electronic Information Service

[e-mail]

AutoTech Service

Dell's automated technical support service AutoTech provides recorded answers to the questions most frequently asked by Dell customers about their
portable and desktop computer systems.

When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.

The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. See the contact
information for your region.

Automated Order-Status Service

TocheckonthestatusofanyDell™productsthatyouhaveordered,youcangotowww.dell.com, or you can call the automated order-status service. A
recording prompts you for the information needed to locate and report on your order. See the contact information for your region.