Contents: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Preface Installing the PowerVault™ 50F Switch PowerVault™ 50F Topologies Managing the PowerVault™ 50F Switch Introducing PowerVault™ 50F Fibre Channel Switch Manager PowerVault™ 50F Fibre Channel Switch Manager Operational Concepts Using PowerVault™ 50F Fibre Channel Switch Manager PowerVault™ 50F Commands Troubleshooting
Preface: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page Preface: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Overview • About This Guide • Warranty and Return Policy Information • Other Documents You May Need • Notational Conventions Overview About This Guide This guide is intended for anyone who is installing and managing a Dell PowerVault™ 50F 8-Port Fibre Channel Switch.
Preface: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your system, see the appendix "Warranty, Return Policy, and Year 2000 Statement of Compliance" in the Dell PowerVault™ 50F 8-Port Fibre Channel Switch User's Guide.
Preface: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Commands presented in lowercase bold are for reference purposes only and are not intended to be typed when referenced. Example: "Use the format command to . . . ." In contrast, commands presented in the Courier New font are part of an instruction and intended to be typed. Example: "Type format a: to format the diskette in drive A." Filenames and directory names are presented in lowercase bold.
Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8Port Fibre Channel Switch Installation and Troubleshooting Guide Overview • Unpacking the PowerVault™ 50F Switch • Cooling Requirements • Power Requirements • Site Location • Installing a GBIC Module with Power On • Installing the PowerVault™ 50F in a Rack • Standalone Mounting • Fibre Channel Cab
Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide 15 cfpm. NOTE: Do not block the front or rear air vents. The switch must have clear access to ambient air for cooling. Power Requirements Switch power connection is via a switched connector on the switch's front right side, as shown in Figure 1-1.
Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide To install an IBM ® GBIC module into an interface card, perform the following steps: 1. Ensure that the locking bar on the front of the IBM GBIC module is to the right side of the GBIC. 2. Insert the GBIC module until its connector is firmly seated into the appropriate port. 3.
Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Installing the Inner Slides To install the inner slide onto the switch, perform the following steps: 1. Disassemble the inner and outer slides of the slide assembly by fully extending the inner slide, pressing the release, and pulling the slide assembly apart. 2. Align the holes of an inner bearing slide with the holes on the side of the manifold and the switch (see Figure 1-2).
Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide 2. Use a 10-32 x 1/2 inch screw and a 10-32 nut with captive star washer to mount an adjustable bracket to the other end of the outer slide, as shown in Figure 1-3. Do not completely tighten the screw. 3. Repeat steps 1 and 2 to mount the remaining stationary and adjustable brackets to the second outer slide. 4.
Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide 6. Tighten the screws holding the adjustable brackets to the outer slides. Installing the Switch in the Rack To install the switch in the rack, perform the following steps: 1. At the back of the rack, carefully align the switch's inner slides with the outer slides on the rack.
Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide 2. Tighten the thumbscrews on the L-brackets to secure the switch to the rack. 3. Install the bezel onto the front of the rack, as shown in Figure 1-5. The captive thumbscrews of the bezel pass through the rail holes and into the middle hole of the adjustable brackets. Adjust the bezel so the manifold slides part way into it.
Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Fibre Channel Cable Connections All network cable connections are on the switch's front panel. All recommended cabling supports the switch's 1-Gbps transfer rate, as shown in Table 1-1. Table 1-1.
Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide port used to connect an N_Port (host connection). The FL_Port is the Fabric access port used to connect NL_Ports to the switch in a loop configuration. Refer to "Sample Fabric Topologies" for some sample Fabric topologies. Expansion Connections (E_Port) Expansion (E_Port) connections are used to interconnect switches within a Fabric.
Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide NOTE: The serial port and Telnet connection are mutually exclusive and there can be only one serial port session active at a time. Telnet takes priority, so the serial port is terminated when a Telnet connection is made. The serial connection is restored after the Telnet session is completed, but you must log in again. A password is required to log in to the serial port session.
Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Verifying Power-On Self-Test (POST) When powering on a switch, the switch conducts a series of diagnostic tests including: Memory Test Port Register Test Central Memory Test RDRAM Test As the POST successfully performs each of the tests, the message Passed is displayed via the local RS232 serial port.
Installing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Resetting Factory Defaults In the event that a user changes a password or IP address, or forgets it, or sets an invalid IP address, the IP address can be reinitialized. To reset factory defaults, perform the following steps: 1. Connect the DB9 serial cable from the computer's COM port to the switch's RS-232 port. 2.
PowerVault™ 50F Topologies: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page PowerVault™ 50F Topologies: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Overview • Fabric Elements • Sample Fabric Topologies Overview Figures 2-1, 2-2, and 2-3 show the topologies supported by Dell.
PowerVault™ 50F Topologies: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Figure 2-3. Topology Example 3 Fabric performance depends on numerous factors. This chapter discusses some key factors, but is not a complete catalogue of variables to consider when structuring a Fabric.
PowerVault™ 50F Topologies: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Regardless of the topology used, the switch's extremely low message latency minimizes Fabric message handling time that results in a high-performance Fabric. Routing Cost All Inter Switch Links (ISLs) have a default cost of 1000. The cost of a path between any two switches in the Fabric is the sum of the costs of all ISLs.
PowerVault™ 50F Topologies: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide translates between private and public addresses. The FL_Port translative mode supports up to 32 Fabric-attached devices (one is reserved for the Fabric) appearing on each local loop of private devices, subject to the limit of 126 devices on a loop (the total of private and Fabric-attached devices).
PowerVault™ 50F Topologies: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide installation. Functionally, the switch becomes a Fabric with every device connected to every other device by the Fabric. Each connection is full duplex with transmissions up to 1 Gbps bandwidth simultaneously, in both directions, between the Fabric and Fabric-connected devices.
PowerVault™ 50F Topologies: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Figure 2-6 shows a four-switch topology that adds additional paths to the Fabric topology, increasing the Fabric's reliability, bandwidth, fault tolerance, and connections. Figure 2-6. Four-Switch Fabric Topology Sample For example, the shortest path between switch A and switch D would be the direct path AD.
PowerVault™ 50F Topologies: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page file:///C|/Users/sharon_anand/Desktop/PowerVault/50f_enit/POWER.
Managing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page Managing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Overview • Comparing Switch Management Methods • Managing Via Telnet • Managing with SNMP Under Dell OpenManage™ and the PowerVault™ 50F Switch Manager Overview This chapter contains general information and examples on managing and mon
Managing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide information. Figure 3-1.Methods for Managing PowerVault™ 50F Switch Information Managing Via Telnet To make a successful Telnet connection to a switch, the following is required: Switch name or IP address Username Password NOTE: The IP address must be set using the ipAddrSet command, which can be issued by connecting to the RS-232 serial port on the front panel.
Managing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide user Gives users access to all Show commands plus any commands in the help menu that do not change a switch (Username state, such as version. This level is the recommended level for monitoring switch activity. 2) admin Gives users access to all Show commands, plus any commands in the help menu. Most switch administration is (Username performed at this level.
Managing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide SNMP Transports The SNMP manage node residing on the embedded processor supports UDP/IP over the Ethernet interface or any FC-IP interface (see Figure 3-1). This transport provides an immediate Plug and Play support for the switch once the IP address has been assigned. MIB-II Support There are eleven groups of objects specified in MIB-II.
Managing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Name Server Group Generic Traps Setting up the switch's SNMP connection to an existing managed network allows the network system administrator to receive the following generic traps: coldStart — indicates the manage node has reinitialized itself such that the manage node's configuration can be altered.
Managing the PowerVault™ 50F Switch: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Name Server The fibre channel protocol (FCP) inquiry data obtained by device probing may now be obtained from the Name Server by retrieving the port symbolic name. Common Transport (CT) requests and responses including Name Server are recorded in the portLog. A typical trace is shown as follows, where port 4 logs in to the Name Server and issues command 217.
Introducing PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page Introducing PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Overview • Everyday Management • Managing Switch(es) Remotely • Switch Management Tools • Administrative Functions Overview Use the PowerVault™ 50F Fibre Channel Switch Manager (Web interface)
Introducing PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Real-time graphical switch/port status and statistics report — Port performance shown graphically (polled up to 2.5 seconds depending on operating system and browser used) — Four minutes of aggregate bandwidth throughput (polled up to 2.
Introducing PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Performance View Page The Performance View Page graphically shows real-time data throughput for each port and switch bandwidth utilization. The two types of performance data shown are the throughput of each port and total switch throughput.
PowerVault™ 50F Fibre Channel Switch Manager Operational Concepts: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting ...
PowerVault™ 50F Fibre Channel Switch Manager Operational Concepts: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting ... Fabric View Page The Fabric View Page is the first Web page displayed (see "Fabric View Page" for details). This is a global page and shows all switches present that comprise the Fabric. Note that switch in the Fabric can show the overall Fabric view; therefore, it is not critical which switch is accessed initially.
PowerVault™ 50F Fibre Channel Switch Manager Operational Concepts: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting ... users with admin or user privilege can access this page, and the Telnet Interface Page is not in the help menu. See the Dell PowerVault™ 50F Fibre Channel Switch User's Guide for detailed information and supported Telnet commands. To launch a Telnet session click the Telnet button in the General Switch View Page.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page Using PowerVault 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Overview • Fabric View Page • Fabric Topology View Page • General Switch View Page • Port Detail View Page • Performance View Page • Administrative Interface Page • Installing and Running rshd.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Field Description List of Active Domains in the Fabric Displays the number of active domains in the Fabric including switch names and switch domain ID. List of Active Paths by Domain Displays the domain ID associated with the switch name. Worldwide Name (WWN), and total number of paths by domain.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Firmware The firmware version. EtherIP The default Ethernet IP address is a temporary number derived from the switch's WWN. You must enter a valid IP address. Ether NM The default Ethernet subnetmask value is none. Gateway The default gateway address is 0.0.0.0. You must enter a valid gateway address, if required.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide green Port Detail View Page The Port Detail View Page features eight cascaded folders. Each folder has a tab on the top to show the port number and a status light to tell the port state (disabled or enabled with the same light as described in Table 6-3). The port information is updated once per second. However, the time interval may be as long as 2.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Rx_flushed Number of flushed transmissions. Tx_unavail Number of interrupted transmissions. Free_buffer Number of buffer interrupts. Overrun Number of buffer overruns. Suspended Number of suspended interrupts. Parity_err Number of parity errors. Frjt Number of frame rejected. Fbsy Number of frames busy. Link_Failure Number of link failure.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Category Field Description Switch Administration Switch Disabled If the box is checked, the switch is disabled. It may need to be enabled after firmware upgrades, maintenance, and diagnostic tests. To enable the switch, click the check box to remove the check and select the Commit Configuration Changes button.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Flash Download Host Name or Host IP The host name or Host IP address of the source host where the binary firmware file resides. Note that rshd.exe must be running on the host system before a download is attempted. The remote user name of the source host where the binary firmware file resides.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Overview • General Commands • Diagnostic Commands • Routing (Show) Commands Overview This chapter contains information and examples on managing and monitoring the switch via Telnet, including: General Commands Diagnostic Commands The user can configure, ope
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide agtcfgShow Figure 7-2 shows the agtcfgShow command, which prints SNMP manage node configuration. The fields are described in Table 7-1. Figure 7-2. agtcfgShow Command Example file:///C|/Users/sharon_anand/Desktop/PowerVault/50f_enit/COMMANDS.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Table 7-1. agtcfgShow Command Example Field Description sysDescr System description: the default value is set as Fibre Channel Switch sysLocation The node's physical location. The default setting is End User Premise. sysContact The identification and contact information for this system. By default, this is set as Field Support authTraps Trap authentication.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide date Figure 7-4 shows the date command, when entered by itself, displays the system date and time. You can also set the date as follows: 1. Type the command followed by the date in the format mmddHHMMyy where: — mm is month — dd is date — HH is hour — MM is minutes — yy is year 2. Press to set date and time. NOTE: The date function does not support daylight saving time.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Current date Date and time the command was entered. Booted at Last date and time the switch was booted. Firmware date Date and time the firmware currently running on the switch was built. Flash time Date and time the firmware resident in flash memory was built. This firmware will be used on the next boot. Boot prom date Date and time the boot PROM was updated.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide fabricShow Figure 7-7 shows the fabricShow command, which displays a list of switches and multicast alias groups in a Fabric. The fields are described in Table 7-3. Figure 7-7. fabricShow Command Example Table 7-3.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Figure 7-8 shows the fastboot command which is a warm reboot that bypasses power-on self-test (POST). Figure 7-8. fastboot Command Example flashDefault Figure 7-9 shows the flashDefault command, which resets the switch to the factory default configuration values. This command may not be executed on an operational switch. You must first disable the switch using the switchDisable command.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide a daemon to support a remote shell (RSH). Firmware download is via RCP command running on top of TCP between the switch and the host. To download the firmware, perform the following steps: 1. Run the setup.exe file on the Dell PowerVault™ Utilities Diskette to install the rshd.exe and cat.exe utility files on the hard disk. 2. Click Start and then click Programs. 3.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide The flashSet command is used to set the switch's configuration parameters. This command may not be executed on an operational switch. You must first disable the switch using the switchDisable command. flashShow The flashShow command prints the switch's configuration status.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide tsum Test checksum dsum Data checksum hsum Header checksum h The h command prints the shell history of the previous 20 commands. The older commands are replaced by new commands. The shell history is similar to the UNIX Korn shell history facility with a built-in line editor (similar to UNIX vi) that allows previously typed commands to be edited. The shell history is reset by a reboot.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Table 7-5. ipAddrSet Command Field Descriptions Field Description Ethernet IP Address The default IP address on a new switch is a temporary number derived from the switch's WWN. Enter a valid IP address. Ethernet Subnetmask The Ethernet subnetmask value. The default subnet mask value is none. Refer to the network administrator for the appropriate subnet mask value to enter here.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide - Accepts the default value (if applicable) and moves to the next prompt. - Aborts the passwd command immediately and ignores all changes made. - Entered alone at a prompt without any preceding input, terminates the passwd command and writes all changes to flash memory. portDisable Figure 7-11 shows the portDisable command, which is used to disable a specific port.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide The portPerfShow command displays the throughput for all ports. The output is terminated by typing or . The throughput number represents the number of bytes received plus the number of bytes transmitted and is displayed as bytes/second (B/s).
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Ols_in Offline resent in (primitive sequence). Does not apply to FL_Port. Ols_out Offline resent in (primitive sequence). Does not apply to FL_Port. Frjt Number of frames rejected. Fbsy Number of frames busy. portStatsShow The portStatsShow command, when used with a port number, gives a static view of port status when the switch executed the command.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide The reboot command reboots the switch to the stored configuration in flash memory. syslogdIp The syslogdIp command sets or displays the switch's system log daemon IP address. The command syntax is syslogdIp <"ip address">. This command is not currently supported switchDisable The switchDisable command is used for diagnostic tests, similar maintenance functions, or replacing a faulty switch.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Table 7-8. switchShow Command Field Descriptions Field Description switchName The switch name. switchRole There are three possibilities for switchRole including: Principal — The principal switch as defined in FC-SW Subordinate — This switch is enabled and not the principal switch Disabled — The switch is disabled. switchDomain The domain ID of this switch: 0 to 31.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide version The version command fields are described in Table 7-9. Table 7-9.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide DIAG-CMEM, 1 Central Memory Error, bufline 0xXXXX offset 0xXXXX is 0xXXXX sb Probable cause: Motherboard failure Action: Replace the switch DIAG-CMRS, 1 Central Memory Read Short, expected nn bytes, read nn bytes (Starting from Bufline 0xxx, offset 0xxx) Probable cause: Motherboard failure Action: Replace the switch DIAG-CMTO, 1 Central Memory Timeout, port 16 mem_ctl regis
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Table 7-10. ortLoopbackTest Command Field Descriptions Field Description Diagnostics Status port# The duration of the portLoopbackTest. diags Possible values include OK, BAD. state Possible values include UP (active), DN (inactive). st0-16 The tested ports. The display shows the diagnostics frames are transmitted and received and Low Level Interface counts (LLI_errs).
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Port N regname error counter is nnnn sb 0 Probable cause: Failure of G_Port and FL_Port ASIC Action: Replace the switch Probable cause: Failure of interface module Action: Replace the switch Probable cause: Failure of GBIC module connector Action: Replace GBIC module DIAG-TIMEOUT, 1 Port N receive timeout.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Probable cause: Failure of motherboard Action: Replace the switch DIAG-PORTDIED, 1, portLb: pass nn Port N was active but went inactive (offline).
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Cl3FrmRx - Class 3 frames received LinkCtlFRx - Link-control frames received MCastRx - Multicast received RDY_XmitPri - Number of times R_RDY has transmit priority higher than frames Credit - No transmit credit available NOTE: These register names are the most probable to be displayed in the port register test error message, however there are other possible register names.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide spinSilk The command is run only when requested by Dell Technical Support. diagClearError The diagClearError command clears diagnostic errors detected on a specified port while running POST. The command syntax is diagClearError ; without this parameter all errors are cleared. NOTE: When you issue this command it resets the port but does not clear the error log.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide but may differ because of failure modes. Port 16 is the embedded port. Figure 7-20. diagShow Command Example Table 7-11. diagShow Command Field Descriptions Field Description Diag Port Status port# The port status diags Possible values include OK, BAD. state Possible values include UP (online), DN (offline.) st0-16 The tested chips.
PowerVault™ 50F Commands: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Frames Rx The total diagnostics frames received (Rx) since boot. This number usually corresponds to the total frames transmitted (Tx) but may differ because of failure modes. Routing (Show) Commands Routing commands allow you to view switch routing information. Route commands are not currently supported by Dell.
Troubleshooting: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page Troubleshooting: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Overview • Diagnostic overview • Status and activity indicators Overview This chapter discusses troubleshooting, diagnostic testing, and error messages, including the following sections: Diagnostic overview Status and activity indicators Diagnostic Overview The switch is de
Troubleshooting: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide NOTE: Error messages are stored in random-access memory (RAM) and are lost when power is removed from the switch. Access the error message log to view and note any error messages before removing power from the switch. Status and Activity Indicators The following status activity indicators applies to G_Port and FL_Port interface cards.
Troubleshooting: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide 1. Preliminary POST diagnostics. 2. VxWorks operating system initialization. 3. Hardware initialization (resets, internal addresses assigned to G_Port and FL_Port ASICs, serial port initialized, front panel initialized). 4. Full POST. 5. Link initialization; receiver/transmitter negotiation to bring connected ports online. 6.
Repair and Replacement: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page Repair and Replacement: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Overview Overview This chapter covers the recommended and supported field repair and replacement for the switch. NOTE: Any switch repair or part replacement that is not explained in this chapter must be performed at a factory authorized repair facility.
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Overview • Technical Assistance • Help Tools • Problems With Your Order • Product Information • Returning Items for Warranty Repair or Credit • Before You Call • Dell Contact Numbers Overview This chapter describes the tools Dell provides to help you when you have a problem with y
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide TechFax, order status, technical support, and product information. From Dell's World Wide Web home page (www.dell.com), click the Support icon, and click Support Your Dell. Enter your service tag number (or, if you have one, your Express Service Code) and click Submit. If you don't have your service tag or Express Service Code available, you can also select support information by system.
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide frequently asked by Dell customers. When you call AutoTech, you use your touch-tone telephone to select the subjects that correspond to your questions. You can even interrupt an AutoTech session and continue the session later. The code number that the AutoTech service gives you allows you to continue your session where you ended it. The AutoTech service is available 24 hours a day, seven days a week.
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Product Information If you need information about additional products available from Dell Computer Corporation, or if you would like to place an order, visit Dell's World Wide Web site at www.dell.com/. For the telephone number to call to speak to a sales specialist, refer to "Dell Contact Numbers".
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Dell Contact Numbers When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in Tables 10-1 and 10-2. Table 10-1 provides the various codes required to make long-distance and international calls.
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide To place a long-distance call within your own country, use area codes instead of international access codes, country codes, and city codes. For example, to call Paris, France from Montpellier, France, dial the area code plus the local number as shown in the following illustration.
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Korea (Seoul) 001 82 2 Luxembourg 00 352 — Macau — 853 Not required Malaysia (Penang) 00 60 4 Mexico (Colonia Granada) 95 52 5 Netherlands (Amsterdam) 00 31 20 New Zealand 00 64 — Norway (Lysaker) 095 47 Not required Poland (Warsaw) 011 48 22 Singapore (Singapore) 005 65 Not required South Africa (Johannesburg) 09/091 27 11 Spain (Madrid) 07 34 1 Sweden (Upp
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide E-mail: tech_support_germany@dell.com Belgium* (Brussels) Customer Technical Support 02 481 92 88 Customer Care 02 481 91 19 Home/Small Business Sales toll free: 0800 16884 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 Web site: support.euro.dell.com/be E-mail: tech_be@dell.
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide TechFax 02 22 83 27 28 Switchboard 02 22 83 27 11 Web site: support.euro.dell.com/cz E-mail: czech_dell@dell.com Denmark* (Horsholm) NOTE: Customers in Denmark call Sweden for fax technical support. Technical Support 45170182 Customer Care 45170181 Switchboard 45170100 Fax Technical Support (Upplands Vasby, Sweden) 859005594 Fax Switchboard 45170117 Web site: support.euro.dell.
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Hong Kong Technical Support NOTE: Customers in Hong Kong call Malaysia for customer assistance. Customer Service (Penang, Malaysia) Ireland* (Bray) Customer Technical Support NOTE: Customers in Ireland call the U.K. for Home/Small Business customer assistance.
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide customer assistance. Latin America NOTE: Customers in Latin America call the U.S.A. for sales, customer, and technical assistance. Luxembourg* NOTE: Customers in Luxembourg call Belgium for sales, customer, and technical assistance. Customer Service (Penang, Malaysia) 810 4949 Fax 394 3122 Switchboard 287 5600 Customer Technical Support (Austin, Texas, U.S.A.
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Netherlands* (Amsterdam) Main 525 228-7800 Customer Technical Support 020 5818838 Home/Small Business Sales toll free: 0800-0663 Home/Small Business SalesFax 020 682 7171 Corporate Sales 020 581 8818 Corporate SalesFax 020 686 8003 Fax 020 686 8003 Switchboard 020 581 8818 Web site: support.euro.dell.com/nl New Zealand Technical Support (Dell Dimension systems only) ($2.
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Customer Care 011 709 7710 Sales 011 706 7700 Fax 011 709 0495 Switchboard 011 709 7700 Web site: support.euro.dell.com/za E-mail: dell_za_support@dell.
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide for customer assistance. Corporate Sales Thailand Technical Support NOTE: Customers in Thailand call Malaysia for customer assistance. Customer Service (Penang, Malaysia) U.K.
Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide TechFax toll free: 1-800-950-1329 TechConnect BBS 512 728-8528 Switchboard 512 338-4400 * For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—the call is rerouted to the U.S.A.). Back to Contents Page file:///C|/Users/sharon_anand/Desktop/PowerVault/50f_enit/GETTING.
Error Messages: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page Error Messages: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Overview • Error Message Formats • Error Messages by Firmware Module Overview This appendix explains the error message format, error message by firmware module, and other possible errors.
Error Messages: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide To display error messages via Telnet: 1. From the prompt, enter errShow command. 2. To scroll through the error list, type 3. Scroll through error log (if no errors encountered, the command returns "No Error"). Error Messages by Firmware Module Table A-1 shows the error messages organized by module. Table A-1.
Error Messages: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide SCN (3) The path selection task has received a State Change Notification message that it does not recognize. VERSION (2) The FSPF protocol version running Check the protocol version on both switches using the fspfShow on the local switch is lower than a command. If the two versions differ, update the software on the neighbor's switch. local switch.
Error Messages: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide This module includes errors that cause a system panic to occur. A system panic causes the switch to reboot. The PANIC error is stored in flash memory with a stack trace, local stack content and local register content at the time the error occurred. To view the trace, allow the switch to reboot and issue the traceShow command.
Error Messages: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide the same queue before the first message is processed by the receiving task, the queue overflows and the message is discarded. This event causes the MQ-QWRITE error to be printed on the display, as well as on the Telnet window, if open. The error is also stored in the error log which can be viewed with the errShow command. NOTE: The error log is cleared upon reboot.
Error Messages: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide For information on executing these commands, contact Dell Technical Support. Other Possible Errors This section explains the other errors that may occur. Fan Error Message Fan has stopped spinning: Please check the fans inside the switch box. Port Error Messages The GBIC was removed from this port (Solid Black LED): Please check the switch front panel for GBICs.
Error Messages: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Port is online but segmented. Please check for loopback cable or incompatible switch. Port has an internal loopback (Fast Flashing Green LED): The port is configured as a loopback port by diagnostics to verify the proper functioning of the internal Fibre Channel port logic and paths between the interface and the central memory. portEnable will put the port back online again.
Contents: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Preface Installing the PowerVault™ 50F Switch PowerVault™ 50F Topologies Managing the PowerVault™ 50F Switch Introducing PowerVault™ 50F Fibre Channel Switch Manager PowerVault™ 50F Fibre Channel Switch Manager Operational Concepts Using PowerVault™ 50F Fibre Channel Switch Manager PowerVault™ 50F Commands Troubleshooting
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Back to Contents Page Using PowerVault 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Overview • Fabric View Page • Fabric Topology View Page • General Switch View Page • Port Detail View Page • Performance View Page • Administrative Interface Page • Installing and Running rshd.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Field Description List of Active Domains in the Fabric Displays the number of active domains in the Fabric including switch names and switch domain ID. List of Active Paths by Domain Displays the domain ID associated with the switch name. Worldwide Name (WWN), and total number of paths by domain.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Firmware The firmware version. EtherIP The default Ethernet IP address is a temporary number derived from the switch's WWN. You must enter a valid IP address. Ether NM The default Ethernet subnetmask value is none. Gateway The default gateway address is 0.0.0.0. You must enter a valid gateway address, if required.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide green Port Detail View Page The Port Detail View Page features eight cascaded folders. Each folder has a tab on the top to show the port number and a status light to tell the port state (disabled or enabled with the same light as described in Table 6-3). The port information is updated once per second. However, the time interval may be as long as 2.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Rx_flushed Number of flushed transmissions. Tx_unavail Number of interrupted transmissions. Free_buffer Number of buffer interrupts. Overrun Number of buffer overruns. Suspended Number of suspended interrupts. Parity_err Number of parity errors. Frjt Number of frame rejected. Fbsy Number of frames busy. Link_Failure Number of link failure.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Category Field Description Switch Administration Switch Disabled If the box is checked, the switch is disabled. It may need to be enabled after firmware upgrades, maintenance, and diagnostic tests. To enable the switch, click the check box to remove the check and select the Commit Configuration Changes button.
Using PowerVault™ 50F Fibre Channel Switch Manager: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide Flash Download Host Name or Host IP The host name or Host IP address of the source host where the binary firmware file resides. Note that rshd.exe must be running on the host system before a download is attempted. The remote user name of the source host where the binary firmware file resides.
