Administrator Guide

information on the Remote Access Service, see "Using Remote Access Controllers."
Storage Management Service
The Storage Management Service provides storage management information in an integrated graphical view. The Storage
Management Service enables you to view the status of local and remote storage attached to a monitored system. The
Storage Management Service obtains logical and physical information about attached storage devices from the Dell
OpenManage Array Manager managed node.
Diagnostic Service
The Diagnostic Service provides a suite of diagnostic programs that run locally on your system or remotely on a system
connected to the network. The Diagnostic Service is engineered to diagnose problems on individual systems and to run
concurrently with all other applications running on the system under test.
Update Service
The Update Service provides up-to-date version control and valuable change management tools for performing BIOS and
firmware version updates on your local system.
Logs
Server Administrator displays logs of commands issued to or by the system, monitored hardware events, POST events, and
system alerts. You can view logs on the home page, print or save them as reports, and send them by e-mail to a designated
service contact.
Accessing Server Administrator
Server Administrator can be accessed through a Web browser directly or by using the NAS Manager.
To access the Server Administrator using the NAS Manager, perform the following steps:
1. Log in to the NAS Manager.
2. Click Maintenance.
3. Click Server Administrator.
To access Server Administrator directly from a client system on the same network, open Microsoft® Internet Explorer 5.5 or
later. Connect to the secure port, 1311, of your NAS System. For example, type https://DELL1234567:1311; where
DELL1234567 is the name of your NAS system.
Additional Information About Server Administrator
Please refer to the Dell OpenManage documentation provided on the Resource CD for more information on the Dell
OpenManage Server Administrator.
Using Remote Access Controllers
The Server Administrator Remote Access Service provides a complete remote system management solution for SNMP- and
CIM-instrumented systems equipped with a Dell ERA controller, a DRAC III, or a Dell Embedded Remote Access Option
(ERA/O) card. These hardware and software solutions are collectively known as remote access controllers (RACs).
The Remote Access Service provides remote access to an inoperable system, allowing you to get the system up and running
as quickly as possible. The Remote Access Service also provides alert notification when a system is down and allows you to
remotely restart a system. Additionally, the Remote Access Service logs the probable cause of system crashes and saves the
most recent crash screen.