Administrator Guide

Table 19. Additional status icons and description (continued)
Status Icon Description
parent node level and any of the in-band
storage array child nodes have a Needs
Upgrade status, the Alert Disables status
icon appears next to the parent node in the
tree view.
Adding a Storage Array The Contacting Storage Array icon is
shown in the Tree view and Table view until
the status of each managed storage array is
known.
The Contacting Storage Array icon is
shown in the EMW Status Bar and the
AMW Status Bar, and the tooltip shows
Contacting Storage arrays.
As each storage array is contacted, its
status is obtained and shown in the Tree
view and Table view. The applicable
statuses are the Optimal, Needs Attention,
Fixing, or Unresponsive.
Adding a Storage Array OK No problems were encountered while
adding the storage array.
The MD Storage Manager continues to
check for any status change events.
Adding a Storage Array Error Displayed only when an error occurs.
In the Tree view, icons can appear in a string to convey more information. For example, the following string means that the storage array is
optimal, an alert is set for the storage array, and firmware is available for download:
NOTE:
The MD Storage Manager may take a few minutes to update a status change to Unresponsive or from
Unresponsive. A status change from or to Unresponsive depends on the network link to the storage array. All other
status change updates faster.
Trace buffers
Trace information can be saved to a compressed file. The firmware uses the trace buffers to record processing activity, including
exception conditions, that may be useful for debugging. Trace information is stored in the current buffer and can be moved to the flushed
buffer after being retrieved. Because each RAID controller module has its own buffer, there may be more than one flushed buffer. The
trace buffers can be retrieved without interrupting the operation of the storage array and with minimal effect on performance.
NOTE: Use this option only under the guidance of a Technical Support representative.
A zip-compressed archive file is stored at the location you specify on the host. The archive contains trace files from one or both of the
RAID controller modules in the storage array along with a descriptor file named trace_description.xml. Each trace file includes a header
that identifies the file format to the analysis software used by the Technical Support representative. The descriptor file contains:
• The WWN for the storage array.
• The serial number of each RAID controller module.
• A time stamp.
• The version number for the RAID controller module firmware.
• The version number for the management application programming interface (API).
• The model ID for the RAID controller module board.
• The collection status for each RAID controller module. If the status is Failed, the reason for failure is noted, and there is no trace file for
the failed RAID controller module.
Storage array software
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