Administrator Guide

• To choose another location, select Use alternate location, then click the Browse button to select the desired directory.
NOTE: The filename cannot be modified.
6. Click OK.
Suspending or resuming a support data collection schedule
Suspending a support data collection schedule temporarily disables the scheduled operation. When you suspend a support data collection
schedule, the schedule’s timer continues to run, but the scheduled support data collections do not occur. Suspending a schedule does not
affect the automatic collection of support data during major event log (MEL) events.
Resuming a schedule restarts the collection of support data on a scheduled basis. You can resume a suspended schedule at any time.
1. From the EMW, select Tools > Collect Support Data > Create/Edit Schedule.
The Schedule Support Data Collection dialog is displayed.
2. In the Storage arrays table, select one or more storage arrays.
3. Perform one of the following actions:
• To suspend a support data collection schedule, click Suspend, then click Yes.
• To restart a support data collection schedule, click Resume, then click OK.
4. Click OK.
Removing a support data collection schedule
To remove a support data collection schedule:
1. From the EMW, select Tools > Collect Support Data > Create/Edit Schedule.
The Schedule Support Data Collection dialog is displayed.
2. In the Storage arrays table, select one or more storage arrays.
3. Click Remove.
4. Review the information, then click Yes.
The Schedule Support Data Collection dialog is displayed.
5. Click OK.
Event log
You can use the Event Log Viewer to view a detailed list of events that occur in a storage array. The event log is stored on reserved areas
on the storage array disks. It records configuration events and storage array component failures. The event log stores approximately 8000
events before it replaces an event with a new event. If you want to keep the events, you may save them, and clear them from the event
log.
The MD Storage Manager records the following events:
• Critical events — Errors occurring on the storage array that needs to be addressed immediately. Loss of data access may occur if the
error is not immediately corrected.
• Warning events — Errors occurring on the storage array resulting in degraded performance or reduced ability to recover from
additional errors. Access to data has not been lost, but the must be corrected to prevent possible loss of data access in the event of
an additional error.
• Informational events — Events occurring on the storage array that do not impact normal operations. This event is reporting a change
in configuration or other information useful in evaluating the performance of the storage array.
• Debug events — Events occurring on the storage array that provides information useful in determining steps or states that led to the
error. This information may be useful to your Technical Support representative in helping determine error causes.
The event log window has the following event views:
• Summary view — Shows an event summary in a tabular format.
• Detail view — Shows details about a selected event.
Viewing the event log
NOTE: Use this option only under the guidance of your Technical Support representative.
To view the event log:
Storage array software
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