Reference Guide

Getting help

Topics:

• Related Documentation

• Contacting Dell

• Locating Service Tag of your system

• Documentation feedback

Related Documentation

NOTE: For all Storage documentation, go to Dell.com/powervaultmanuals and enter the system Service Tag to get your system

documentation.

NOTE: For all Dell OpenManage documents, go to Dell.com/openmanagemanuals.

NOTE: For all storage controller documents, go to Dell.com/storagecontrollermanuals.

Your product documentation includes:

• Dell PowerVault MD3460/MD3860i/MD3860f Storage Arrays Getting Started Guide—Provides an overview of system features,

setting up your system, and technical specications. This document is also shipped with your system.

• Dell PowerVault MD3460/MD3860i/MD3860f Storage Arrays Owner’s Manual—Provides information about system features and

describes troubleshooting the system and install or replace system components.

• Rack Installation Instructions—Describes installing your system into a rack. This document is also shipped with your rack solution.

• Dell PowerVault MD Series Storage Arrays Administrator's Guide—Provides information about conguring and managing the system by

using the MDSM GUI.

• Dell PowerVault MD 34XX/38XX Series Storage Arrays CLI Guide—Provides information about conguring and managing the system

using the MDSM CLI.

• Dell PowerVault MD3460/MD3860i/MD3860f Storage Arrays Deployment Guide—Provides information about deploying the storage

system in the SAN architecture.

• Dell PowerVault MD 34xx and 38xx Series Support Matrix—Provides information about the software and hardware compatibility

matrices for the storage array.

Contacting Dell

Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can nd

contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and

some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues:

1 Go to Dell.com/support.

2 Select your country from the drop-down menu on the lower right corner of the page.

3 For customized support:

a Enter your system Service Tag in the Enter your Service Tag eld.

b Click Submit.

The support page that lists the various support categories is displayed.

4 For general support:

6 Getting help