Users Guide

Chapter 13 Troubleshooting
Library Diagnostics
Dell PowerVault ML6000 User’s Guide 410
Library Diagnostics
The Diagnostics menu contains a number of tests you can run to
determine if tape drives, robotics, and EKM path (if EKM is licensed) are
working as they should. The following sections describe the Diagnostics
tests:
• Drive Diagnostics on page 411
• Robotics Diagnostics on page 412
• Using EKM Path Diagnostics on page 156 (only available if EKM is
licensed on the library)
Notes about Diagnostics include:
• Only users with Admin level privileges can access Diagnostics.
• Only one user can be logged into Diagnostics at a time. Entering
Diagnostics disconnects all other library users with the same or lower
privileges, on both the operator panel and the Web client. When one
Admin-level user is logged into Diagnostics, all other users with
Admin level privileges and below will be unable to log in to the
library and will get an error message stating that Diagnostics is in
progress.
• Entering Diagnostics takes all your library partitions offline. Be sure
any crucial operations have stopped before you enter Diagnostics.
When you exit Diagnostics, your partitions return to the
online/offline status they were in previously.
Diagnostics cannot be performed from the operator panel (the only
exception is the Drive Reset operation; see Drive Reset on page 411). The
path to open the appropriate screen is as follows:
• From the Web client, select Tools > Diagnostics.