Users Guide

Chapter 13 Troubleshooting
Drive Diagnostics
Dell PowerVault ML6000 User’s Guide 411
Drive Diagnostics
Drive diagnostics are separated into the following categories:
• Drive Tests — Does not require you to use a scratch tape.
• Media Tests — Requires you to insert a scratch tape in the top I/E
station slot to perform the test.
Drive Tests 13
The Drive Tests currently include only one test, the Drive Reset
operation.
Drive Reset 13
The Drive Reset operation power cycles the tape drive while the tape
drive remains in the drive sled in the library. You may want to perform a
reset if a tape drive does not come ready or it is not behaving properly
(for example, if a tape is stuck in the drive and will not unload).
After the reset operation completes, the tape drive is rebooted and
reconfigured. This takes about 60 seconds. Wait 60 seconds before
performing further drive operations.
The paths to open the appropriate screens are as follows:
• From the Web client, select Tools > Diagnostics, then select Drives >
Drive Tests > Drive Reset
.
• From the operator panel, select Tools > Drive Mgmt > Reset drives.
Note: This operation should not be performed concurrently by
multiple administrators. You can access the screen, but you
cannot apply changes while another administrator is
performing the same operation.