Users Guide

Troubleshooting Guide 5
Installation Issues
Table 1. Installation Issues
Issue Description Workaround / Solution
After reinstalling the
operating system, the
RAID configuration
on the system does
not match the
original factory
configuration.
If the operating system
reinstall DVD cannot
find an operating system
partition of 80 GB or
larger on Virtual Disk 0,
it defaults to the RAID 5
configuration.
NOTE: The operating system can
only be installed on LUN 0 of the
internal controller. To configure a
RAID configuration other than
RAID 1 (Dell PowerVault NX300,
NX3000, and NX3100) or RAID 5
(PowerVault NX200), create a virtual
disk with LUN ID 0 before
reinstalling the operating system.
To workaround this issue, perform
the following steps:
1 If possible, backup all data on all
virtual disks.
2 Reboot your system and enter
the Dell PowerEdge RAID
controller (PERC) BIOS. For
more information, see the PERC
documentation at
support.dell.com/manuals .
3 Create a virtual disk with the
desired RAID configuration,
LUN ID 0, and a capacity of
80 GB or more.
4 Reboot the Dell PowerVault
Network Attached Storage
(NAS) using the operating
system reinstallation media or
DVD.
Error: -5000.
Unexpected
system error.
A required system
resource cannot be
located or is faulty.
This issue occurs because either
the operating system reinstallation
media, optical drive, or the system
is in an invalid state.
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