Manual

Using System Diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for technical

assistance. The purpose of running system diagnostics is to test your system hardware without risking data loss. If you

are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve

the problem.

Dell Embedded System Diagnostics

NOTE: Also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.

The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

When To Use The Embedded System Diagnostics

If a major component or device in the system does not operate properly, running the embedded system diagnostics may

indicate component failure.

Running The Embedded System Diagnostics

CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems

may cause invalid results or error messages.

1. Connect a keyboard, monitor, and mouse to the controller's VGA port and USB ports.

2. To reboot the controller, press and release the power button (at the back of the controller) to shut down the

controller and press and release the power button (at the back of the controller) again to turn the controller back

on.

3. As the system boots, press <F10>

4. Use the arrow keys to select System Utilities → Launch Dell Diagnostics .

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The

diagnostics starts executing the tests on all the detected devices.

5. When completed, remove the keyboard, monitor, and mouse from the controller and reboot the controller.