User's Manual

Error codes
Errors that are described are hard errors. If such an error occurs the library stops
all operations and the Error LED starts flashing. An appropriate message is posted
on the Operator Control Panel and the Web User Interface. These errors are also
reported by way of email notification, if enabled. To enable email notifications,
refer to “Configure Library: Event Notification” on page 5-55.
Table 8-1. Main Error Codes
Error Code Description User Action
80 Bar code reader error, cannot initialize BCR
Error Code 80 01 might be posted if
the library has a BCR (bar code
reader) that requires a minimum
level of library firmware. Update the
library firmware to 9.00 or higher. If
the problem still exists, follow the
procedure. See“Isolating a Library
Controller Card vs. Accessor
Enclosure Problem” on page 7-10.
Possible replacement CRUs:
v Primary: Library Enclosure
v Secondary: Library Controller Card
81 Bar code reader error, no response from BCR
82 EEPROM (Electrically Erasable Programmable Read-Only
Memory) error, no response from EEPROM (located on accessor
controller)
83 Accessor controller generic problem
84 Setting of gripper motor parameters failed
85 Setting of slider motor parameters failed
86 Setting of elevator motor parameters failed
87 Setting of rotation motor parameters failed
88 Setting of sled motor parameters failed
89 Gripper blocked
1. If this is the first time that the
library was powered ON or if it
was moved to a new location,
ensure that the shipping lock was
removed. The lock is on the top
of the library (see “Removing and
Storing the Shipping Lock” on
page 4-4).
2. Refer to “Isolating a Library
Controller Card vs. Accessor
Enclosure Problem” on page 7-10.
Possible Replacement CRUs:
v Primary: Library Enclosure
v Secondary: Library Controller
Card
8A Slider blocked
8B Elevator blocked
8C Rotation blocked
8D Sled blocked
8-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide