CLI Guide

9 Stuck Tapes
A stuck tape can result from a dropped or damaged media. Different drives react differently when
damaged media is inserted. Some may eject the tape, while others may be stuck permanently with the
drive and require the drive to be returned. Most LTO drives have the capability to reset the drive in the
event of a stuck tape or other non-responsive drive issues. Table 13 describes how to reset your
PowerVault LTO tape drive.
Note : A drive reset may or may not help remove a stuck tape.
Note : Dell PowerEdge Diagnostics includes a Media Eject test that can be run to force eject a tape.
Table 14 Resetting Your PowerVault 110T LTO Tape Drive
Drive Type
Device Reset Procedure
Dell PowerVault
110T LTO
Insert a paper clip to press the Reset button on
the front panel of the drive.
Dell PowerVault
110T LTO-1
1 Press and hold the Eject button for more than 5
seconds.
2 Release the Eject button.
3 Press Eject again to eject tape.
Dell PowerVault
110T LTO-2-L (Certance)
Press and hold the Eject button for more than 5
seconds. The tape should eject within 40 seconds.
Dell PowerVault
110T LTO-2-L (Tandberg)
1 Press and hold the Eject button for 6 seconds.
The drive enters
Service mode and all the LEDs flash slowly.
2 Press Eject twice, the Activity LED flashes fast,
then double-click the Eject button.
Dell PowerVault
110T LTO-2
1 Press and hold the Eject button for more than 10
seconds.
2 Release the Eject button.
3 Press Eject again to eject tape.
Dell PowerVault
110T LTO-3
1 Press and hold the Eject button for more than 10
seconds.
2 Release the Eject button.
3 Press Eject again to eject tape.
Dell PowerVault
110T LTO3-060 (IBM)
1 Press and hold the Eject button for more than 10
seconds.
2 Release the Eject button.
3 Press Eject again to eject tape.
Dell PowerVault
110T LTO3-060 (Tandberg)
1 Press and hold the Eject button for six seconds.
The drive enters service mode and all the LEDs
flash slowly.
2 Press Eject twice. The Activity LED flashes fast.
3 Double-click the Eject button.
Dell PowerVault
110T LTO3-080 (IBM)
1 Press and hold the Eject button for more than 10
seconds.
2 Release the Eject button.
3 Press Eject again to eject tape.
21 Dell PowerVault Tape Systems | A05