Dell UltraSharp U3415W User’s Guide Model: U3415W Regulatory model: U3415Wb
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Copyright © 2014-2016 Dell Inc. All rights reserved. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.
Contents 1 About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . .5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . 8 Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . .
Speakers Specific Problems . . . . . . . . . . . . . . . . . . . . . . .66 5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 FCC Notices (U.S. Only) and Other Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Setting Up Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . .
About Your Monitor Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.
Power Cable (Varies by Countries) HDMI Cable DP Cable (Mini-DP to DP) USB 3.
Product Features The Dell U3415W flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 86.5 cm (34-inch) viewable area display (measured diagonally). 3440 x 1440 resolution, plus full-screen support for lower resolutions. • Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side. • Tilt, swivel, and vertical extension adjustment capabilities.
Identifying Parts and Controls Front View Front panel controls Label 8 Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) | About Your Monitor
Back View Back view with monitor stand Label 1 Description VESA mounting holes (100 mm x 100 mm behind attached VESA Cover) Use Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from monitor. 4 Security lock slot Secures monitor with security lock (security lock not included). 5 Barcode serial number label Refer to this label if you need to contact Dell for technical support.
Side View Bottom View Bottom view without monitor stand Label 10 Description Use 1 AC power cord connector Connect the power cable. 2 MHL port connector Connect your MHL devices with MHL cable. 3 HDMI port connector Connect your computer with HDMI cable.
4 DisplayPort in connector Connect your computer with DP cable. 5 Mini DisplayPort in connector Connect your computer with Mini-DP to DP cable. 6 DisplayPort out (MST) connector DisplayPort output for MST (Multi-Stream Transport) capable monitor. DP 1.1 monitor can only be connected as the last monitor in the MST chain. To enable MST, refer to instruction on section "Connecting the monitor for DP Multi-Stream Transport (MST) function". 7 Audio-Line out Connect your speakers.
Viewing angle 178° (vertical) typical 172° (horizontal) typical Luminance output 300 cd/m² (typical) Contrast ratio 1000 to 1 (typical) 2M to 1 (typical Dynamic Contrast On) Faceplate coating Anti-Glare with 3H hardness Backlight LED edgelight system Response time 8 ms (typical) for NORMAL mode 5 ms (typical) for FAST mode Color depth 1.
VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 800 49.3 60.0 71.0 +/- VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1600 x 1200 75.0 60.0 162.0 +/+ VESA, 1920 x 1080 67.5 60.0 148.5 +/+ VESA, 2560 x 1440 88.8 60.0 241.5 +/- VESA, 3440 x 1440 73.7 50.0 265.3 +/+ VESA, 3440 x 1440 88.8 60.0* 319.8 +/- * Requires a graphics card that supports HDMI 2.0.
Multi-Stream Transport (MST) Modes MST Source Monitor Maximum number of external monitor can be supported 3440 x 1440 at 60Hz 1920 x 1080 at 60Hz 1 2 3440 x 1440 at 60Hz NOTE: Multi-Stream Transport modes are only available with DP1.2. See Connecting the monitor for DP Multi-Stream Transport (MST) function for details. Electrical Specifications Model U3415W • Digital video signal for each differential line. Per differential line at 100 ohm impedance. • DP 1.2*/HDMI 2.0**/MHL 2.
Physical Characteristics Model U3415W Connector type DP, black connector (include DP in and DP out); Mini DisplayPort; HDMI; MHL; USB 3.0 Signal cable type • Digital: detachable, HDMI, 19 pins • Digital: detachable, MHL, 19 pins • Digital: detachable, Mini-DP to DP, 20 pins • Universal Serial Bus: detachable, USB, 9 pins Dimensions (with stand) Height (extended) 523.7 mm (20.62 inches) Height (compressed) 408.7 mm (16.09 inches) Width 824.7 mm (32.47 inches) Depth 216.0 mm (8.
Environmental Characteristics Model U3415W Temperature Operating 0 °C to 40 °C (32 °F to 104 °F) • Storage: -20 °C to 60 °C (-4 °F to 140 °F) • Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Non-operating Humidity Operating 10% to 80% (non-condensing) • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) Non-operating Altitude Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) • 443.58 BTU/hour (maximum) • 187.
HDMI/MHL/Mini DisplayPort/DP input HDMI/MHL input Activate the computer and the monitor to gain access to the OSD.
Pin Assignments DisplayPort Connector Pin Number 18 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 GND 19 Re-PWR 20 +3.
Mini DisplayPort Connector Pin Number 20-pin Side of the Connected Signal Cable 1 GND 2 Hot Plug Detect 3 ML3(n) 4 GND 5 ML3(n) 6 GND 7 GND 8 GND 9 ML2(n) 10 ML0(p) 11 ML2(p) 12 ML0(p) 13 GND 14 GND 15 ML1(n) 16 AUX(p) 17 ML1(p) 18 AUX(n) 19 GND 20 +3.
HDMI Connector Pin Number 20 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
MHL Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 GND 6 TMDS DATA 1- 7 MHL+ 8 TMDS DATA 0 SHIELD 9 MHL- 10 TMDS CLOCK+ 11 GND 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 GND 18 VBUS (+5V, 900mA maximum) 19 CBUS Plug and Play Capability You can install the monitor in any Plug and Play-compatible system.
Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Data Rate Power Consumption* Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port) Full speed 12 Mbps 4.5 W (Max, each port) * Up to 2A on USB downstream port (port with compliance devices or normal USB devices.
USB Downstream Connector Pin Number 9-pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSRX- 6 SSRX+ 7 GND 8 SSTX- 9 SSTX+ USB Ports • 2 upstream - back • 4 downstream - back • lightning icon; supports fast current Power Charging Port- the port with charging capability if the device is BC1.2 compatible. NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The monitor's USB interface works only when the monitor is On or in the power save mode.
Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: 24 • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.
Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. CAUTION: Do not remove the monitor from the packaging box before attaching the stand. To attach the monitor stand: 1 Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it.
3 26 Attach the stand assembly to the monitor. a Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b Press the stand down till it snaps into place.
4 Place the monitor upright. a Slide one hand in the cutout area on the bottom cushion and use the other hand to hold the stand. b Lift the monitor carefully to prevent it from slipping or falling. CAUTION: Do not press on the panel screen when lifting the monitor. 5 Remove the cover from the monitor.
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1 Turn Off your computer and disconnect the power cable. Connect the DP/Mini-DP to DP/HDMI cable from your monitor to the computer.
Connecting the black DisplayPort (DP to DP) cable Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: U3415W supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP 1.2 with MST option. The default out of factory setting in the U3415W is DP1.1a. To enable MST connection, please use only DP cable as provided in box (or other DP1.2 certified cable) and change the DP setting to DP1.
A) Monitor is able to show content 1 Use OSD button to navigate to Display. 2 Go to DP 1.2 selection. 3 Select Enable or Disable accordingly. 4 Follow the screen message to confirm selection of DP1.2 or DP1.1a.
B) Monitor fails to show any content (blank screen) buttons to highlight DP or mDP. 1 Use the 2 Press and hold the 3 The DisplayPort configuration message will appear. 4 Use the and button for approximately 8 seconds. button to enable DP1.2 or button to exit without making any changes. Repeat the above steps to change the setting back to DP1.1a if necessary. CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.
Connecting the USB 3.0 cable NOTE: To prevent data damage or loss, before changing USB upstream ports, make sure that NO USB storage devices are in use by the computer connected to the monitor’s USB upstream port. After you have completed connecting the Mini-DP to DP/DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1 a. Connect one computer: connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.
4 Turn On the monitor and the computer(s). If your monitor displays an image, installation is complete. If it does not display an image, see Universal Serial Bus (USB) Specific Problems. 5 Use the cable slot on the monitor stand to organize the cables. Using the Mobile-High Definition Link (MHL) NOTE: This monitor is MHL certified. NOTE: To use the MHL function, use only MHL certified cable and source devices that support MHL output.
Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above. Attaching the Cable Cover NOTE: The cable cover is detached when the monitor is shipped from the factory. 1 Fit the two tabs on the bottom part of the cable cover to the groove on the back of the monitor. 2 Press the cable cover till it snaps into place.
Removing the Monitor Stand NOTE: To prevent the curved LCD screen from being scratched and damaged while removing the stand, ensure that the monitor is placed on a soft, clean foam. Direct contact with hard objects might cause damage to the curved monitor. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions . To remove the stand: 1 Place the monitor on a soft cloth or cushion.
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor panel on a soft cloth or cushion on a stable, flat table. 2 Remove the stand. 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit.
Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
Front Panel Button Description Use this button to directly access the Volume level bar. 1 Shortcut key/ Volume Use this button to directly access the Input Source menu. 2 Shortcut key/ Input Source Use the MENU button to launch the On-Screen Display (OSD) and select the OSD Menu. See Accessing the Menu System. 3 Menu 4 Use this button to go back to the main menu or exit the OSD main menu. Exit Use the Power button to turn the monitor On and Off.
Use the Down button to adjust (decrease ranges) items in the OSD menu. 2 Down Use the OK button to confirm your selection. 3 OK Use the Back button to go back to the previous menu. 4 Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
Main Menu for digital (mDP) input or Main Menu for digital (DP) input 2 Press the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3 Press the 4 Press 5 Press to enter the slide bar and then use the and to the indicators on the menu, to make your changes. 6 Select the 40 | button once to activate the highlighted option.
Icon Menu and Submenus Description Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. button to increase the brightness and press the Press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On. Contrast Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary.
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. DP 42 | Select the DP input when you are using the DisplayPort (DP) to select the DisplayPort input source. connector. Press mDP Select the mDP input when you are using the Mini DisplayPort (mDP) connector. Press to select the Mini DisplayPort input source. HDMI Select the HDMI input when you are using the HDMI connector. Press to select the HDMI input source.
Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI cable (or DisplayPort cable); or MHL devices using MHL cable. YPbPr: Select this option if your monitor is connected to a DVD player by YPbPr using HDMI cable (or DisplayPort cable); or MHL devices by YPbPr using MHL cable. Or if the DVD (or MHL devices) color output setting is not RGB. Gamma Allows you to set the Gamma to PC or MAC.
Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp.,or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • Multimedia: Loads color settings ideal for multimedia applications. • Movie: Loads color settings ideal for movies. • Game: Loads color settings ideal for most gaming applications. • Paper: Loads brightness and sharpness settings ideal for viewing text.
Saturation This feature can adjust the color saturation of the video image. Use or to adjust the saturation from '0' to '100'. Press image. Press to increase the monochrome appearance of the video to increase the colorful appearance of the video image. NOTE: Saturation adjustment is available only when you select Movie or Game preset mode. Reset Color Settings Display Reset your monitor color settings to the factory settings. Use Display to adjust image.
Uniformity Select screen uniformity compensation settings. Calibrated is factory Compensation calibrated setting by default. Uniformity Compensation adjusts different areas of the screen with respect to the center to achieve uniform brightness and color over the entire screen. For optimal screen performance, Brightness and Contrast for some preset modes (Standard, Color Temp.) will be disabled when Uniformity Compensation is turned On.
PBP Mode Enable Adjusts the PBP (Picture by Picture) mode to PIP (Picture in Picture), PBP Aspect Ratio, or PBP Full. You can disable this feature by selecting Off. PIP I PBP Aspect Ratio I II PBP FUll I PBP (Sub) II Off II I Select between the different video signals that may be connected to your monitor for the PIP/PBP sub-window. Toggle Switch Select to switch between the USB upstream sources in PBP mode. PBP Contrast (Sub) Adjust the contrast level of the picture in PIP/PBP Mode.
USB Selection Select the USB upstream signals from the list: DP, mDP, HDMI, and MHL, thus the monitor's USB downstream port (eg. keyboard and mouse) can be used by the current input signals when connecting a computer to either one of the upstream ports. The display and USB upstream ports connection can be changed by selecting the input source function. When you use only one upstream port, the connected upstream port is active.
Audio Volume Allows you to set the volume level of speakers. Use or to adjust the volume level from '0' to '100'. Audio Source Allows you to set the audio source from the main window or the subwindow. Reset Audio Settings Select this option to restore default audio settings.
Energy Power Button Allows you to set the power LED indicator On or Off to save energy. LED USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in. Reset Energy Select this option to restore default Energy settings.
Menu Language Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese or Japanese).
Personalize Users can choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Volume, PBP Mode Enable, or Toggle Switch PBP and set it as a shortcut key. Others Button Sound The monitor beeps every time a new option is selected in the menu. This feature enables or disables the sound.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor. Helps reduce minor cases of image retention. Depending on the LCD Conditioning degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable.
OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 3440 x 1440.
When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, one of the following messages will appear depending on the selected input: HDMI/MHL/Mini DisplayPort/DP input HDMI/MHL input If either HDMI, MHL, Mini DisplayPort, or DP input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
or or See Troubleshooting for more information. Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1 For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Screen Resolution. 3 Click the Dropdown list of the Screen Resolution and select 3440 x 1440. 4 Click OK. In Windows® 10: 1 56 Right-click on the desktop and click Display settings.
2 Click Advanced display settings. 3 Click the dropdown list of Resolution and select 3440 x 1440. 4 Click Apply. If you do not see 3440 x 1440 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card.
Vertical Extension NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how to extend the stand vertically.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1 Turn off both your computer and the monitor. 2 Unplug the video cable from the back of the computer.
or 4 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5 Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1 Ensure that the screen is clean (no dust particles on the surface of the screen).
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms What You Experience Possible Solutions No Video/Power No picture LED off • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is depressed fully.
Horizontal/ Vertical Lines Screen has one or more lines • Reset the monitor to factory settings. • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. Synchronization Screen is Problems scrambled or appears torn • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.
Product Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is Image is too small centered on screen, but does not fill entire viewing area • Check the Aspect Ratio setting in the Display menu OSD. • Reset the monitor to factory settings. Cannot adjust the monitor with the buttons on the front panel • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. • Check whether the OSD menu is locked.
Universal Serial Bus (USB) Specific Problems Specific Symptoms What You Experience Possible Solutions USB interface is USB peripherals not working are not working • • • • • • High Speed USB 3.0 interface is slow • Check that your computer is USB 3.0-capable. • Some computers have USB 3.0, USB 2.0, and USB 1.1 ports. Ensure that the correct USB port is used. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Reboot the computer. High Speed USB 3.
Speakers Specific Problems Specific Symptoms No sound coming from the speakers 66 | What You Experience Possible Solutions Cannot hear any sound • Turn Off the monitor, unplug the monitor power cord, replug it, and then turn On the monitor. • Check the audio cable connection is connected correctly to the computer Audio Line Out port. • Unplug the audio cable from the Audio Line Out port. • Reset the monitor to factory settings.
Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.
Setting Up Your Monitor Setting the display resolution For maximum display performance with Microsoft® Windows® operating systems, set the display resolution to 3440 x 1440 pixels by performing the following steps: In Windows® 7, Windows® 8, and Windows® 8.1: 1 For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Screen Resolution. 3 Click the Dropdown list of the Screen Resolution and select 3440 x 1440. 4 Click OK.
6 Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com). 7 After installing the drivers for your graphics adapter, attempt to set the resolution to 3440 x 1440 again. In Windows® 10: 1 Right-click on the desktop and click Display settings. 2 Click Advanced display settings. 3 Click the dropdown list of Resolution and select 3440 x 1440. 4 Identify your graphics controller supplier from the description at the top of the window (e.