User Manual

Troubleshooting | 49
Mobile High-Definition Link (MHL) Specific Problems
Speakers Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
MHL interface
is not working
Can not see MHL
device image
shown on the
monitor
• Ensure your MHL cable and MHL device are MHL certified.
• Check your MHL device is turned On.
• Check your MHL device is not in Standby mode.
• Check physical MHL cable connection is corresponding to
input source selected on OSD Menu: HDMI (MHL).
• Wait for 30 seconds after connecting MHL cable as some
MHL devices require longer recovery time.
Specific
Symptoms
What You
Experience
Possible Solutions
No sound
coming from
the speakers
Cannot hear any
sound
• Turn Off the monitor, unplug the monitor power cord,
replug it, and then turn On the monitor.
• Check the audio cable connection is connected correctly
to the computer Audio Line Out port.
• Unplug the headphone jack from the headphone port.
• Reset the monitor to factory settings.
book.book Page 49 Wednesday, October 7, 2015 9:21 AM